Customer Reviews and Testimonials

From beginning to end this has been a wonderful experience…Ken and his survey of the problem and estimate (see my previous review for Ken Allan Laundie) to Lisa Kapun and her help navigating the execution of documents, scheduling and financing and then finally the fantastic crew that did the installation. Pedro the crew chief was very considerate, punctual, called ahead of time of arrival, explained what was to be done on the days they would be there, kept me informed and answered all of my questions. Manny, the electrician was fantastic…he was punctual as well, did not rush the job, he assessed the situation, came up with a plan, explained the process, was clean and tidy in my home and did a terrific job. He explained everything when he was done, showed me how everything worked and gave me parting instruction. The whole crew was friendly, tidy, hard-working, respectful of my home and property and did their best to leave my yard in almost the same way as they found it…which is kinda hard to do when you are digging up a huge whole, installing the system and then trying to fill it back up. Victor, Clemente, Marco and Usbaldo were great guys, very kind and hard working. I was amazed to watch the whole crew work together. They had a great rhythm, worked well together, it was as if they had all been working together their whole lives. I will now have a relationship with Permaseal for as long as I occupy my home and am very comfortable going forward that everyone that comes out for yearly checkups will be as professional and terrific as all these guys were. I would recommend this company to anyone especially if you want some peace of mind going forward about your basement and it staying dry.

Keegan explained in detail what he was going to do and the ins and outs of what the ejector pump and current dehumidifiers we have do. Keegan made sure our backup pumps in good conditions and connected to wifi. Keegan also looked over some other areas of our house that I had concerns with so he took measurements where needed and is working on getting us a quote for future repair. He also talked about the maintenance programs permaseal offers.

Keegan was very professional and knowledgeable and a pleasure to work with. He also called prior to arrival with the ETA and was prompt.

Thank You Keegan

Keegan was thorough, explained what he was doing. Gave me good information on reconnecting the sump to WiFi after power outages, as well as ongoing dehumidifier monitoring.

I was impressed with Keegan, his knowledge of the pump system and the work he performed. I am very interested in the system and want to feel that my services are well done and they were and all my questions were throughly answered. Thank you

Sean was informative and explained everything very well.

This is the second time Keegan has been out to the house, and he’s always very personable and thorough with his assessment.

Joe was very thorough and courteous.

Sean and Alex were great! Super!

Service tech Joseph Semany arrived on time, was people friendly & provided me with good customer service covering all necessary P.M. checkpoints. Joe also cleaned up his work area prior to leaving.
He was/is knowledgeable about the company’s products & explained their functions very well. A Very Good Representative for PermaSeal!

Professional, personable and courteous. Thoroughly explained the PMA procedure to me and when finished with the inspection inside and outside he discussed his results and recommendations.