Customer Reviews and Testimonials

Antonio Garcia did a great job. He called before arriving to ask if he could stop by early. He diagnosed our issue and offered a solution. He was able to get me on the books in a timely manner. He followed up after the appointment asking if I had any more questions- I felt that the follow was beyond what he needed to do and I appreciated the thoughtfulness. 5 stars!

Keegan and Alex were great! In fact so good I would like them to be back for my yearly service. No hard sell and gentlemen.

We are very pleased with the purchase of the Basement Defender by Perma Seal. We had a vulnerable spot in our basement, and we felt we needed a reliable backup sump pump system. In the past, Perma Seal did several projects for us, and we were extremely satisfied with all of them, so that’s why we chose Perma Seal again.

First of all, the installation and setup that Geo provided was excellent. He was extremely knowledgeable about the product, answered all our questions and doubts, and acted as a total professional in every regard. He was even available for calls and other inquiries we had after the installation – calling back promptly and even stopping by a few days after to check on things and to explain a few more things about the product operation.

Secondly, the technical support that David provided was equally amazing. The day after the installation, we experienced an actual power failure! And being worried about the performance of a brand new pump system, David responded immediately to our call and walked us through the procedure to verify that the backup system was indeed operational. He is another outstanding professional employed by Perma Seal, and we appreciate his compassion to call us back promptly and patiently work us through the steps.

Lastly, the Basement Defender itself seems to be an excellent product. Its built-in redundant pump and backup battery are well designed and very practical. In addition, the ability to test and monitor the dual pump system daily will facilitate diagnosis of problems or prevent problems from happening in the first place. The robust design of this system and technical support that is available by Perma Seal certainly gives us “peace of mind.”

Keegan explained everything to me thoroughly and I really appreciated it. Thanks Keegan ❤️ 😊

Keegan offered efficient and effective service. Polite and professional service.

My family and I had the pleasure of working with a great team for the installation of our flood control system. The entire crew was great. Manny, who completed the electrical work, took the time to troubleshoot some issues that came up and communicated with us throughout the process. Gilberto and his team completed the excavation and plumbing side of the job. Gilberto and team were communicative and transparent throughout the process. They even discovered we had been overcharged during the initial contracting process and worked to adjust our overall loan amount. We would glady recommend this team.

Keegan was great ; prompt, provided great information , friendly !

Fantastic Service!

Sean was on time and explained everything. He found additional areas in my basement that needed attention and I appreciate him letting me know.

Sean was informative and helpful. He guided me through process.

Tony W. wad very professional and courteousl. He explained everything throughly and help me to understand everything necessary to waterproof my home.