Customer Reviews and Testimonials

John did a good job and took his time with the evaluation and took his time explaining tbe b issue time me.

Anthony Modica did an outstanding job on this service call! He was thorough & explained what & why he was checking pumps. He identified a bad battery to the back up pump & replaced it.

Alex was great and knowledgeable. He came within the time frame. He also saved me money on my next service to replace secondary pump. Great job and thanks again.

Alejandro Lopez did a thorough job checking our system; very professional and efficient.

Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.

Jim G was out today and discussed different areas we can lift concrete to help keep water away from the foundation. He was very professional and courteous.

Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.

Oren was wonderful. He explained everything to me. I am happy with Perma-Seal and so glad that I called them.

Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home

Alejandro Lopez did a great job. I was happy that he let me watch him work and explained each device and walk me through how everything works. Great work thank you!

Thank you George H for your help and expertise! Flooded basement is a thing of the past.

I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.

Thank you George Heller for a fair price and consultation !

John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John

I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.

Anthony was quick, thorough and honest with his inspection. gave the suggested recommendations without pressure. I think he deserves a raise.

Dick was very informative in explaining the needs of basement for a waterproofing solution.

Jim G was perfect. Came on time. Called before hand. Explained everything and share options.

Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.

Jake was polite and efficient in getting my new basement defender set up

5 stars from start to finish! Thank you PermaSeal George Heller was great

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!

Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!

Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !

Thank you for your time George looking forward to fixing the foundation crack repairs !!

Dick was extremely knowledgeable and helpful. Very quick and easy process.

George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work

Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.

Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.

They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.

A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!

I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.

Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.

Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER

Christian was professional and friendly and very competent and efficient. I appreciated his service.

Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed

Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.

The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.

Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.

Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.

Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

Christen was very professional, and detailed.
a pleasure to speak with.

Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.

Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt

Brett was knowledgeable and gave me great options to fix the problem I was having.

Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!

Jesse

Excellent experience – very friendly and knowledgeable with Jesse X.

I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny

Jesse

Jesse

Very informative, and polite. Great work. Alejandro did a great job.

Christian was awesome. Came early and fixed our problem right away. Thank you

Very pleased with Jon

We had Alejandro at our house in Munster, IN. He was very professional and friendly. Most importantly, he took time to explain the workings of the system and recommended ways to deal with our Ochre build-up issues. We were delighted with his service and would highly recommend!

Dick was very professional and informative

just want to thank Alejandro Lopez Preventive Maintenance Technician for coming out to do a wonderful job for our yearly inspection very knowledgeable and explained the process that is required to do his inspection would recommend

Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!

Anthony explained everything well, gave multiple options, and made us feel comfortable with moving forward with work

Christian did a great job. Will consider the battery backup system.

Jake was informative about the final steps to keep our crawl space dry and healthy very happy with perma-seal’s professionalism and Attention to detail.