Customer Reviews and Testimonials

Overall great service. Additional service was not quoted and added on during the process, but they gave me a discount. The floor was left a little dirty, but mostly everything was cleaned up nicely. Service crew was very professional and good a great job. Thank you

Nick D was great. He was very nice and thorough. He broke everything down in an easy for me understand what needed to be done and why. Highly recommend him.

Dylan is a great young man, i’d really like to keep him as my tech over the years.

Jim G came out today after I rescheduled with him. He was very patient. He arrived on time and was very professional. He performed a thorough inspection of my attic and showed me a presentation of what my attic could look like.

Julio and crew did excellent work on this project. Professional and courteous. They cleaned up the job site after they finished.

Christian was early and very polite. Highly Recommend.

Dick came out and give us an estimate. Very professional – very happy with the whole process.

John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.

Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.

JR is amazing. He knows his stuff and helps to explain the process from start to finish. These guys are great and efficient. Would call them again any day.

Jim g came out today. He showed up on time and was very professional.

Very thorough and helpful in explaining the system!

Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.

Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.

Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.

Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!

Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.

Jesse

Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.

Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.

Really good experience today with Antonio!

Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold

Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.

Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom

Tom Bednar was very knowledgeable and helpful in showing me options not only for the initial problem I had, but for other issues on my property.

George Heller was great to work with ! thank you

George Heller and Sam came out same day to address the crack thank you !

John Ferguson is by far one of the nicest and most professional contractor that we’ve the pleasure of dealing with. Excellent in explaining the situation and makes you feel confident that he knows what he is talking about. Very good visit.You only have 5stars but we will give John all ten!

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Very happy with the service. All of my questions were answered completely. Everything was explained to my satisfaction.

Jesse

Team was professional and efficient, explained all options and processes. – George Heller and Sam Nardi

Thank you George Heller for the great quote and workmanship. Crack repair fixed by the best PermaSeal!

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.

A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!

I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Christian Salgado was very professional. He was able to clearly identify an explain the isdue with my system. He worked efficiently and left the work space clean. He was very personable. I had a positive experience with him.

Hiring Austin was the best decision I have made in long time. He was so professional and knowledgeable about everything. He talked me through everything and installed quickly with no mess. He even removed my old system! Thanks!

Nick was great and very informative and presented exact solution to the problem.
I’d highly recommend him and and his services!

On time, good communication, friendly and knowledgeable.
Thank you!

Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!

He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.

Thank you Austin!

Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.

Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.

Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt

Brett was knowledgeable and gave me great options to fix the problem I was having.

Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!

Jesse

Excellent experience – very friendly and knowledgeable with Jesse X.

I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny

Jesse

Jesse

Jesse was very helpful and knowledgeable. Highly recommend!

Tom did a great job!

Jake arrived early and was informative about our options to keep our basement dry and home healthy.

Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!

Perfecto was very polite and did the job very quickly and smoothly.

Christian was thorough and we are going to bury discharge lines away from the foundation.

Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment

Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.

5 stars!

Jake was efficient and early and gave several options for keeping our home healthy and basement dry.

Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!

Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.