Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Sump Pump Replacement
Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.
Concrete Lifting
John, was great explaining the process. He was on time and very friendly.
Concrete Lifting
JON was very informative and explained the perma seal process very well , thank you Jon
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Preventive Maintenance Service
Dylan was very helpful, and very nice. I recommend him everytime
Preventive Maintenance Service
Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.
Concrete Lifting
Christian was great. Very informative
Basement Waterproofing
Dick was professional, courteous and personable
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Basement Waterproofing
Dick was very helpful. He explained the service and every item on the quote so that it makes sense.
Basement Waterproofing
Jim G actually came early today which was better for my schedule. Ultra professional and knew what he was doing. Helped us to understand what we were dealing with. Hope to business together.
Basement Waterproofing
Jim G was my consultant. He showed up on time. He was very Knowledgeable and professional.
Basement Waterproofing
Jim G came out for a visit. Was very thorough. Performed hose test and gave options.
Basement Waterproofing
My appointment was with Nick Liguras. He was totally amazing and extremely professional from the time he shook my hand until the time he left my home. His explanation of everything was right on target and he made it very easy to understand and know what I was dealing with and getting from this company. I wish every person that came to my home for estimates was as kind, understanding, professional and easy to work with as Nick. Thank you for sending such a great guy.
Lynne M. Skalka
Basement Waterproofing
Jesse
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Basement Waterproofing
Antonio Garcia was the technician here today. He was very friendly and professional. He is very knowledgeable about Permaseal and their products and did a great job explaining things to me as well as installing my new pumps and basement defender system. I would highly recommend him and hope he is my technician next time. Thank you Antonio!
Foundation Repair
Very happy with the service. All of my questions were answered completely. Everything was explained to my satisfaction.
Jesse
Foundation Crack Repair
Team was professional and efficient, explained all options and processes. – George Heller and Sam Nardi
Foundation Repair
Thank you George Heller for the great quote and workmanship. Crack repair fixed by the best PermaSeal!
Foundation Repair
Robert L. was a fantastic help to us as we tried to determine the best course of action for the repairs we were considering. No over the top sales pitch, just what we needed!
Foundation Repair
George was great! Knowledgeable, no pressure, easy to work with, gold star all around!
Foundation Repair
Nick L was absolutely amazing!! He was so thorough and made sure to look at everything. He didn’t rush and explained everything to me! Highly recommend him!!!
Foundation Crack Repair
Richard is a knowledgeable person pertaining to the situation that i have
Basement Waterproofing & Crack Repair
George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed
Foundation Repair
Dick Farcone visited our home today to provide an estimate on a foundation repair under our sunroom. He was on-time, very courteous and gave us a very detailed explanation as to the process and timing for the repair. Could not have been more happy with his service.
Egress Windows
Michael was great, very professional and a great help.
Crawl Space
I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!
Crawl Space
Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Sump Pump Installation
Antonio was very courteous and proficient. He explained all procedures and showed me the unit taking time to answer questions. Company was prompt to return my call. Antonio offered ways to contact a skilled technician in case of need! He did a nice job.
Sump pump inspection
JesseThorough and professional service
Very helpful and informative
Preventive Maintenance Service
Our technician, Sam, was terrific. Professional, polite, and knowledgeable. He did a great job and was a pleasure to work with.
Pump replacement
Service was great and very Informative
Preventive Maintenance Service
Jesse was excellent. Very thorough and excellent communicator. Very pleased.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Concrete inspection
Jesse
Concrete Lifting
Jesse
Concrete Lifting
Jesse was very helpful and knowledgeable. Highly recommend!
Concrete lifting
Tom did a great job!
Concrete Lifting
JESSE
Concrete Lifting
Jesse
Concrete Lifting
Jesse, very knowable, answers all questions, delight to work with
Concrete Lifting
Jesse gave me detailed description
Preventive Maintenance Service
Jake was informative and offered options to consider maximizing my homes value with the upcoming planned sale
Preventive Maintenance Service
Christian called before arrival and was right on time. very easy to work with!
Preventive Maintenance Service
Jake and Johnny were informative and great they offered several options for our pump system to be maintained 5 stars
Preventive Maintenance Service
Jake and Paul helped us learn about the sump system in our new home really appreciate their expertise. 5 stars!
Preventive Maintenance Service
Jake and Paul were very helpful and it was a quick installation. 5 stars!!!
Preventive Maintenance Service
Anthony Modica was well versed with checking my system and helping me with solving my issue with my discharge location, an issue I’ve had for a long time. He was very descriptive and well spoken. I would give him 10 stars if I could!!!
Preventive Maintenance Service
Anthony was awesome. Great service. No upselling!
Preventive Maintenance Service
Jesse was very professional and answered all my questions and concerns. Also gave me pricing for installation. Look forward to have him service our home again.
Preventive Maintenance Service
Jake was polite and informative
Preventive Maintenance Service
Antonio did a fine job.