Customer Reviews and Testimonials

Anthony did everything well! Happy to have him here to help

Alejandro Lopez did a thorough analysis of our problem and provided several solutions. Very happy with the timely service.

Everything was completely spelled out and better than w anticipated. Nick was very informative and thorough. So we agreed on the spot.

Nick has been very patient with all of my questions and has gone out of his way to find answers to some of our house problems. We appreciate it!

Nick was thorough and very informative. Explained each step of the evaluation process and the insulation process.

Nick was thorough and efficient. He explained everything to the satisfaction. I was pleasantly surprised a the affordable cost.

Nick gave a very thorough exam of our attic and an explanation of what will necessary to bring our home up to code and health standards. He was helpful and informative. Thank you!

Alejandro came out today for our annual maintenance. Such a nice guy! He was thorough, professional and cheerful. We will be requesting him for all of our future appointments. Thanks, Perma-seal team!

Antonio was so professional, courteous and very patient. He explained everything throughly, answered all out questions and provided all the information we needed to make a decision. We greatly appreciate PermaSeal for a great experience and especially thank you to Antonio for all his help!

Niko S – very helpful, great service

Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.

Jesse did a great job explaining the problem and what could and should be done to fix it… Great Job!!

I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.

Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.

Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!

Susan H.

Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.

Very helpful

Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.

Jesse

Tomas is an amazing person and asset to your company. Please treat him like he did treat me

Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!

We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!

Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.

Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.

Thank you George Heller for your help with the crack repair! Appreciate everything you do

George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you

Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.

Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.

Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.

John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.

Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!

I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.

Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.

Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Christian did a great job

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Jesse

Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.

George was great and gave me a quote the same day ! Thank you PermaSeal

Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.

christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.

Tom very good at informing me of my options and what needed to be done

Brett was very professional and explained the project very well.

Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Christian was very efficient. Told us we needed our battery changed and did it right then and there.

Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Christian was knowledgeable and professional.

Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you

Christian was prompt. Noticed we needed to replace our batter backup pump and did it on the spot. He was very helpful.

Alejandro Lopez did a thorough inspection and after testing equipment he discovered the power supply was faulty.

Alejandro Lopez was the tech who serviced the problem. He was efficient and courteous – had good customer service qualities.

Andres was really good. He assessed the problem explained all of our options extremely well. The repair of the discharge pipe was completed quickly as well as the new sun pump and battery back up.

Alejandro was excellent. Very professional and knowledgeable. Good work!