Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.
Preventive Maintenance Service
Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Preventive Maintenance Service
Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Preventive Maintenance Service
Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.
Preventive Maintenance Service
Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!
Doug
Foundation Repair
Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!
Preventive Maintenance Service
Appreciated the time 1antyhjony took to explain options.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
Annual maintenance and replacement of broken sump pump cover.
This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.
Cleaning the sump pump- removed the foul smell
Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.
Preventive Maintenance
Gene completed a thorough inspection and explained in detail as to what was completed as part of the inspection. He was professional and followed Covid protocols and wore a mask.
Preventive Maintenance
Gene performed my preventative maintenance check and ran into a few spiders/webs who were residing in my crawlspace as well!! He checked all 15 points listed on the PMA check list well, made some suggestions and checked my water heater as an additional request I had. Gene is a competent professional with a pleasant personality who is an asset to your company.