Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.
Basement wall reinforcement
Canโt say enough about Sergio and Josueโs (and their crewโs) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!
Replaced Basement Defender
Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Basement Waterproofing
Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.
Foundation Crack Repair
Jim G. came by and was very helpful and informative. Very satisfied with his service.
Preventive Maintenance Service
on time and friendly
Basement Waterproofing
Jesse
Basement Waterproofing
Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.
Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.
Really good experience today with Antonio!
Basement Waterproofing
Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Preventative maintenance
Iโd like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Preventive Maintenance Service
Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.
preventive maintenance
Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.