Customer Reviews and Testimonials

Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable

Anthony was great – thank you!

JESSE

The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!

We had our attic insulated in May 2024, by team Eric ,Julio and Juan.They worked well together.Very professional and did a good job removing old insulation, sealing the air gaps, then blowing in 18 inches of insulation.I admire any one willing to work in attics.They cleaned up everything.I was very pleased with the outcome and would recommend them to anyone.

Linda

Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.

Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.

Service was excellent. Chrisitan was very professional and helpful.

John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends

Antonio did a fine job with inspection and information regarding my home, very happy with his service

Kenneth Allan and Rigo serviced 3 of my sump systems. They were professional and efficient, and Allan explained service packages more clearly than I had understood them. My systems were installed at different times during the past few years, and it was good getting an update on what was installed and when, as well as any warranties that are still in effect. Thanks.

Gene Krukowski came to my home for Preventative Maintenance in June, 2019 and he was friendly, professional, timely and provided to me helpful tips. Because of this Gene deserves the highest rating provided. Thanks again Gene!

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

thumbs up on Allen and Rigo!

Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.

Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks

Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.

Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.

Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.

Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!