Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Basement Waterproofing
Christian was professional from start to finish.
Preventive Maintenance Service
christian was pleasant and very informative and professional
Preventive Maintenance Service
Jake offered excellent information would give ten stars if we could
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Egress Window Installation
Christian was Super helpful considering a tight window for repair!!
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Concrete inspection
Jesse
Preventive Maintenance Service
Jake was polite and informative did a thorough inspection and helped us with a crack in our crawlspace wall. 5 Stars
Preventive Maintenance Service
Jake was polite and showed up early for my annual inspection this year
Preventative maintenance
I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Preventive Maintenance Service
Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.
preventive maintenance
Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete Protection Estimate
Tom was very professional, knowledgeable and thorough.
Routine maintenance
James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.
System Maintenance
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
maintenance/repair
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!