Customer Reviews and Testimonials

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Antonio did an excellent job with my sump pump replacement!! He was very knowledgeable, polite, and professional. He answered all my questions and took time to explain the procedure during the install. He is a very pleasant and competent person and I hope to work with him again for future maintenance.

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Very helpful

Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.

Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.

Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.

Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!

Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.

Jesse

Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.

Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.

Really good experience today with Antonio!

Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold

Tom was very professional in his approach and assessments of my needs. A true pleasant professional

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Thank you for your time George looking forward to fixing the foundation crack repairs !!

Dick was extremely knowledgeable and helpful. Very quick and easy process.

George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work

Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.

Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom

Tom Bednar was very knowledgeable and helpful in showing me options not only for the initial problem I had, but for other issues on my property.

George Heller was great to work with ! thank you

George Heller and Sam came out same day to address the crack thank you !

John Ferguson is by far one of the nicest and most professional contractor that we’ve the pleasure of dealing with. Excellent in explaining the situation and makes you feel confident that he knows what he is talking about. Very good visit.You only have 5stars but we will give John all ten!

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.

Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.

When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!

Jon was very informative and helpful. Great service.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Christian Salgado was very professional. He was able to clearly identify an explain the isdue with my system. He worked efficiently and left the work space clean. He was very personable. I had a positive experience with him.

Hiring Austin was the best decision I have made in long time. He was so professional and knowledgeable about everything. He talked me through everything and installed quickly with no mess. He even removed my old system! Thanks!

Nick was great and very informative and presented exact solution to the problem.
I’d highly recommend him and and his services!

On time, good communication, friendly and knowledgeable.
Thank you!

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Christen was very professional, and detailed.
a pleasure to speak with.

Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.

Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt

Brett was knowledgeable and gave me great options to fix the problem I was having.

Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!

Jesse

Excellent service and I felt confident that I received straightforward and honest answers to my questions.

John Ferguson was fantastic. Very personable, genuine and thorough.

Jake was informative and left me a quote for replacing some of the aged appliances in my home.

Very happy with the service Jake provided he took the time to explain and answer all questions we had about our homes foundation

Jake was on time and did a great job explaining our options moving forward.

Jake was helpful explaining out options to replace our back up system and advised us on the cost of adding a new sump in our crawlspace.

Thankfully Jon came out and fix my pump issue that I had I appreciate it greatly

Anthony was helpful and friendly. He listened well, and provided useful recommendations.

Jake was very service oriented and explained very well, he was very profesional I would not hesitate to recommend Jacob as their service consultant

Jake and Tyler were very informative about how we can help mitigate our yard drainage and our existing sump discharge