Customer Reviews and Testimonials

Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.

Jim G was out today and discussed different areas we can lift concrete to help keep water away from the foundation. He was very professional and courteous.

Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.

Oren was wonderful. He explained everything to me. I am happy with Perma-Seal and so glad that I called them.

Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home

Alejandro Lopez did a great job. I was happy that he let me watch him work and explained each device and walk me through how everything works. Great work thank you!

Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.

Anthony was on time, personable, did a great of explaining everything

Perfecto and his crew were considerate when working on my crawl space. They wore covers on their shoes and put a tarp on their path to keep my house clean. They worked hard to be done by the time I had to leave.

Armando was efficient and kept me up to date on his progress.

Nick D was great. He was very nice and thorough. He broke everything down in an easy for me understand what needed to be done and why. Highly recommend him.

Guys did a great job and work fast. Explained everything in detail before they left.

Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.

Jim G and Tony W were out at my home. Very thorough and professional presentation. I chose to work with PermaSeal.

Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.

Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.

Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.

Jesse did a great job explaining the problem and what could and should be done to fix it… Great Job!!

I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.

Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.

Jim G. came by and was very helpful and informative. Very satisfied with his service.

Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.

Jim G was great. Great experience.

Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.

Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.

We were able to set up an appointment to have the work completed in a timely time which I appreciated.

Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!

Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.

Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.

Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!

We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!

Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.

Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.

Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.

I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.

Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn’t do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.

I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.

Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.

Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

Jake was polite and efficient in getting my new basement defender set up

Great customer service. Repair was explained clearly. Done in a timely manner.

Dick was very professional and knowledgeable regarding the products.

Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.

Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!

Jake was quick efficient and courteous

Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Brett Meeker Explained quote in detail as well as the five year guarantee. Answered all questions.

Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.

2 nice guys (SORRY TERRIBLE WITH NAMES🤦‍♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!

Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.

Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.

Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!

Tom very good at informing me of my options and what needed to be done

Brett was very professional and explained the project very well.

Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

I wanted to tell you about a great experience I had with your company. I was have a hard day in general and almost wanted to cancel my appointment but knew I needed to have a maintenance check, I was not disappointed. Your service man Antonio was amazing, friendly, professional, and very knowledgeable. He answered all my questions, was thoughtful, careful not to dirty my home and was truly a breath of fresh air. Antonio is truly worth his weight in gold!

Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.

Christian was very thorough and replaced our battery.

Anthony was not high-pressure, which is really nice to hear when discussing issues with our home. Did a great job of explaining everything

Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.

Christian was very efficient. Told us we needed our battery changed and did it right then and there.

Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Christian was knowledgeable and professional.

Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you