Customer Reviews and Testimonials

Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal

Jim G came out and gave a lot of options on repairs. He showed up on time and was very professional. Highly recommend.

Avery was awesome today. He was very thorough with his inspection and explained why we needed a new battery.

Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.

Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.

Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.

Thank you George H for helping me solve the crawlspace waterproofing !

Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!

We love Anthony! All options thoroughly explained, and he is very knowledgeable.

Jim G came out and inspected my attic space and my crawlspace. Very professional.

Jim G came out. Great service. Showed up on time and was very professional.

Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid

Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .

Nicholas was very friendly and knowledgeable.

We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!

Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.

This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.

Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.

Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.

John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.

5 stars from start to finish! Thank you PermaSeal George Heller was great

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!

Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!

Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !

Thank you for your time George looking forward to fixing the foundation crack repairs !!

Dick was extremely knowledgeable and helpful. Very quick and easy process.

Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!

I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.

Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.

Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.

I am grateful that he communicated to me everything in great detail.

Linda Borowiak

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.

Richard explained sump system replacement very professionally

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Tom very good at informing me of my options and what needed to be done

Brett was very professional and explained the project very well.

Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Anthony Modica was the technician for Perma Seal who performed our annual inspection of our Sump Pump and interior drain tile system originally installed by Perma Seal about 12 years ago. Anthony was on time and did a thorough job inspecting our interior sump pump in my crawl space and the exterior drainage and bubbler. Anthony explained the issues he found and suggestions to prevent any issues in the future. He provided a quote for the work while on the job and explained the issues of concern in layman’s terms. We have been very happy with Perma Seal over the years and would recommend them to others. Thanks so much!!!

John was very professional and explained everything i detailed. He was thorough and did an excellent job.

Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.

Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.

Anthony explained everything well

Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!

Niko Lau did an excellent job. Was very thorough, professional, and punctual!

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough