Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Very pleased with Jon
Preventive Maintenance Service
We had Alejandro at our house in Munster, IN. He was very professional and friendly. Most importantly, he took time to explain the workings of the system and recommended ways to deal with our Ochre build-up issues. We were delighted with his service and would highly recommend!
Crawlspace Encapsulation System
George H helped me seal my crawlspace and encapsulate ! Insulation for the walls
Attic Insulation
On time, worked straight from start to finish, clean, polite and professional service. Couldn’t be happier and satisfied with the service. Highly recommend.
Preventive Maintenance Service
Dick was very professional and informative
Preventive Maintenance Service
just want to thank Alejandro Lopez Preventive Maintenance Technician for coming out to do a wonderful job for our yearly inspection very knowledgeable and explained the process that is required to do his inspection would recommend
Preventive Maintenance Service
Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!
Foundation Crack Repair
Thank you George H for great service ! Getting crack repair fixed and used permaseal before !
Preventive Maintenance Service
Anthony explained everything well, gave multiple options, and made us feel comfortable with moving forward with work
Preventive Maintenance Service
Christian did a great job. Will consider the battery backup system.
Foundation Crack Repair
Thank you George for all your help – 2nd time using PermaSeal high quality work !
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Basement Waterproofing
Anthony did a thorough and informative inspection of our house. Very easy to work with and understand.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Anthony was pleasant and accommodating to my schedule from our very first communication and was extremely responsive to any questions and concerns I had throughout.
Even though we did not sign on I would recommend perma seal due to the good experience I had with anthony
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Basement Waterproofing
Anthony did a great job of representing Perma Seal. We decided to live with the occasional puddle because of the substantial cost.
Basement Waterproofing
Jesse wad very professional and was awesome. 5 stars
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Foundation Repair
Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!
Foundation Crack Repair
We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Foundation Crack Repair
Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Exterior Crack Repair
George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you
Foundation Repair
Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Foundation Crack Repair
Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.
Bowed Wall Repair
John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.
Crawl Space
I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Crawl Space
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Crawl Space Encapsulation System
Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
Encapsulated crawl space
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
crawl space
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
Crawl Space
Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Sump Pump Replacement
Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.
Sump Pump Replacement
Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER
Sump Pump Replacement
Christian was professional and friendly and very competent and efficient. I appreciated his service.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Preventive Maintenance Service
Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Sump Pump Replacement
Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Concrete Lifting
Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.
Concrete Lifting
Tom was so prompt and clear in describing the job. We are grateful for efficiency.
Concrete Lifting
Tom was wonderful to work with!
Concrete Lifting
Jesse
Preventive Maintenance Service
Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses
Preventive Maintenance Service
Jon was thorough and clearly answered my questions. Very friendly and professional.
Preventive Maintenance Service
Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!
Preventive Maintenance Service
Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.
Preventive Maintenance Service
Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.
Preventive Maintenance Service
The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.
Preventive Maintenance Service
Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person
Preventive Maintenance Service
Jake was courteous and professional with a thorough inspection discovering a new crack in our basement foundation wall. He also made us aware of options to upgrade our homes sump system to better protect us from flooding.
Preventive Maintenance Service
Jake was out early and immediately diagnosed that it was not in fact perma-seals installed work but my hvac I appreciated his thorough and succinct work
Preventive Maintenance Service
Jon was able to get out right away and solve my issue very quickly