Customer Reviews and Testimonials

Jon did a great job!

Dave s was excellent in what he was out here to do I would recommend him to people. He was very professional and on point and made sure I understood what he was saying.

Christian was friendly and very informative. Looking forward to fixing our sidewalk and stoop.

Thank you Christian for changing our old pump. Very efficient and friendly.

Jim G and Tony W were out at my home. Very thorough and professional presentation. I chose to work with PermaSeal.

Martin did a great job and came out on the same day to complete the work!

Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.

Jesse was great to work with.

Antonio was knowledgeable, friendly and efficient in providing a quote for the service requested. I appreciate his patience and providing thorough information as the rain came down! The videos showing exactly how the process works were also helpful in understanding the full extent of what would be done on my property. Thank you for your time!

Jesse make overall inspection for our garage and crawlspace and give me more understanding about the safety of our home and family health..He is highly recommended inspector.

Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.

This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.

Christian did a great job

Christian did a great job. Came on time and worked efficiently

Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.

Jim g came out today. He showed up on time and was very professional.

Very thorough and helpful in explaining the system!

Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.

Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.

Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.

John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.

5 stars from start to finish! Thank you PermaSeal George Heller was great

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!

Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!

Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !

Thank you for your time George looking forward to fixing the foundation crack repairs !!

Dick was extremely knowledgeable and helpful. Very quick and easy process.

George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work

Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.

Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.

They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.

I am grateful that he communicated to me everything in great detail.

Linda Borowiak

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.

Richard explained sump system replacement very professionally

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.

When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!

Jon was very informative and helpful. Great service.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Christen was very professional, and detailed.
a pleasure to speak with.

Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.

Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt

Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.

Niko was great. Super professional and helpful. Nice guy too!

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!

Jake was courteous and informative about how to best keep my basement dry and my home healthy.

Dylan was very helpful, and very nice. I recommend him everytime

Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.