Customer Reviews and Testimonials

George was great and gave me a quote the same day ! Thank you PermaSeal

Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.

Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!

Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!

Jesse

Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.

Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.

Like the price and that it will be taken care of. Guaranteed for 6 yts

George did a 5 star job

Brett Meeker was excellent. He patiently spent the time to explain the process and gave us options for certain areas that were problematic. We explained to him that our previous experience with Perma-Seal in having inside drain tile installed, along with the clear explanation he gave about the current technology involved for concrete raising, were keys to proceeding with the project. We set a date for having the work done and paid a down payment. He knows his business.

Tom was very professional, knowledgeable and thorough.

James is an excellent technician. He was prompt and did a full review of my system. I was totally satisfied with his analysis. He was polite and personable. Thank you so much. I have used perma seal for many years and have always had positive results.

James was right on time, was professional and efficient. he explained what he did and the status of our system.

Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie

I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.

Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!

This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.

Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.

Gene completed a thorough inspection and explained in detail as to what was completed as part of the inspection. He was professional and followed Covid protocols and wore a mask.

Gene performed my preventative maintenance check and ran into a few spiders/webs who were residing in my crawlspace as well!! He checked all 15 points listed on the PMA check list well, made some suggestions and checked my water heater as an additional request I had. Gene is a competent professional with a pleasant personality who is an asset to your company.