Customer Reviews and Testimonials

Very happy with the service Jake provided he took the time to explain and answer all questions we had about our homes foundation

Christian was great. I look forward to leveling my sidewalk

Anthony did a great job of drawing us a picture of our 2 systems, including pumps, batteries, and chargers. He clearly explained all our options for bundling or piece-mealing the prices. He was also cordial and helpful. Great experience!

Jim G came out today and did a thorough inspection in my attic. He showed me a video of the 3 step insulation process so I would know exactly what I was getting. Pleased with his service and professionalism.

George communicated / polite / professional thank you

Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.

Jake was polite and efficient in getting my new basement defender set up

Great customer service. Repair was explained clearly. Done in a timely manner.

Jesse

Jake was on time and did a great job explaining our options moving forward.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Jim was very thorough and professional. He explained what is needed with all the details.

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.

Antonia came on time to to appointment. He was very helpful in giving us information in response to our questions and very personable. On scale from 1-5 with 5 being the top rating we give him a 5!

Jake was a great representative of your company! He fully explained everything and did a inspection of inside and out. Plus he offered many other great services that my home could benefit from. Give this man a pay raise.

Great and friendly service. Knowledgeable and helpful.

Keegan was prompt and professional. Thoroughly checked my sump pump and backup system and explained everything. Systems still working well.

Antonio was polite and very friendly. He performed a through review of our crawl space and outside premises. No issues were found with the mechanical’s. He made some recommendations for improvement. I give Antonio high ratings for promptness, speed, thoroughness and friendliness.

Antonio was very thorough and explained everything. Courteous and friendly.

Sam did a very thorough inspection and took the time to explain all the options and recommendations with me. Overall excellent service. Would highly recommend.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

John was very professional, courteous and informative. Send him back anytime.

Keegan was very knowledgeable and professional.