Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jake and Johnny were informative and great they offered several options for our pump system to be maintained 5 stars
Preventive Maintenance Service
Jake and Paul helped us learn about the sump system in our new home really appreciate their expertise. 5 stars!
Foundation Crack Repair
Thank you George for all your help โ 2nd time using PermaSeal high quality work !
Preventive Maintenance Service
Jake and Paul were very helpful and it was a quick installation. 5 stars!!!
Preventive Maintenance Service
Anthony Modica was well versed with checking my system and helping me with solving my issue with my discharge location, an issue Iโve had for a long time. He was very descriptive and well spoken. I would give him 10 stars if I could!!!
Preventive Maintenance Service
Anthony was awesome. Great service. No upselling!
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Concrete Lifting
Tom was very professional and timely
Preventive Maintenance Service
Jesse was very professional and answered all my questions and concerns. Also gave me pricing for installation. Look forward to have him service our home again.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Window Well Drainage Pipe
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.
Evaluation
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
Waterproofing
We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.
Preventive Maintenance Service
Antonio was very thorough and explained everything. Courteous and friendly.
Preventive Maintenance Service
Sam did a very thorough inspection and took the time to explain all the options and recommendations with me. Overall excellent service. Would highly recommend.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Preventive Maintenance Service
John was very professional, courteous and informative. Send him back anytime.
Preventive Maintenance Service
Keegan was very knowledgeable and professional.
Preventive Maintenance Service
Good service. Technician was very thorough and explained what he was doing, issues, options, etc.
Preventive Maintenance Service
Very knowledgeable, great customer service!!
Preventive Maintenance Service
I appreciated Antonioโs promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonioโs professional opinion so that I could make my own decisions.
Preventive Maintenance Service
Keegan was prompt, thorough and professional I appreciate that he was also personable
Preventive Maintenance Service
Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.