Customer Reviews and Testimonials

Brett Meeker was excellent. He patiently spent the time to explain the process and gave us options for certain areas that were problematic. We explained to him that our previous experience with Perma-Seal in having inside drain tile installed, along with the clear explanation he gave about the current technology involved for concrete raising, were keys to proceeding with the project. We set a date for having the work done and paid a down payment. He knows his business.

The technician Tyler Cook was very professional and thorough. Some advice was given on overall conditions in our basement which were very much appreciated.

Austin Keen was very kind and thorough. He made sure to explain everything he was doing and what we should expect to see. He made sure I understood how the app and the system work. He suggested tips on further protecting our foundation and made sure I knew how successfully the basement defender system has worked. I appreciate his kindness and his offering his phone number for “any questions, any time.” Five stars for sure! Jodi Biancalana

Anthony explained the work so we can understand the process.

christian was very professional and explained everything about the issue we had. He explained our options thoroughly. very satisfied with entire process so far

The Permaseal representative that came to our home was outstanding! His name is Tyler Cook. He took the time to explain what he was doing as he inspected the sump pump which included an inspection of the outdoor drains. He also inspected the rest of our basement. It was refreshing to get an inspector that truly cared about his job and was willing to take the time to talk to us and give us suggestions. We signed up for the multiple inspection package for 5 years for $325.

Antonio was great!! He was friendly & informative and taught me everything I need to know about my sub pump as well as a quote for a new backup.

Jon was awesome! He came, explained everything he was doing and was thorough.

Jake is outstanding! He explained everything and gave me options. I highly recommend.

5 stars from start to finish! Thank you PermaSeal George Heller was great

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.

Jim was very polite and informative

Jim B provided a 5 star service

Antonio Garcia came to my house for a for my yearly service inspection. Very professional and sincerely concerned with the upkeep of all of my systems.Thank you so much

Keegan and crew did a very through job. They were very good at explaining everything.

I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!

Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.

Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.

Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.