Customer Reviews and Testimonials

George communicated / polite / professional thank you

Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.

Jake was polite and efficient in getting my new basement defender set up

Great customer service. Repair was explained clearly. Done in a timely manner.

Jesse

Jake was on time and did a great job explaining our options moving forward.

Jake was helpful explaining out options to replace our back up system and advised us on the cost of adding a new sump in our crawlspace.

Tom was very personable and helpful, explaining in detail what the services entail. He answered all my questions and provided written estimates with no pressure. Thanks, Tom!

Thank you George H for your help. Selling home and needed these cracks done before closing- Thank you for Perma-Seal!

Thankfully Jon came out and fix my pump issue that I had I appreciate it greatly

I prefer to talk to these waterproofing guys rather than anyone else, super knowldegable.

Did the waterproofing job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.

Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

I bought a dehumidifier from them last year (Sanidry) and it has totally changed the way my basement smells. High humidity was never really a problem down there, but the Sanidry is the real deal when it comes to fighting odors.

I had seepage in my basement and the company was able to send out a sales consultant right away. Jeff came out and figured out the problem very quickly and was able to give an estimate that I felt was very reasonable. Jeff was very thorough and professional. The installers came out a couple of weeks later and fixed my problems in only one hour. Overall experience from the office staff, consultant to the installers was excellent. I recommend Perma-Seal to everyone!

After years of water in our basement, we finally decided to do something about it. We called Perma Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma Seal did on our home. I definitely recommend Pema Seal to anyone and everyone!!! We are already looking into having Perma Seal replace our water heater in the near future. Keep up the good work!!!

Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional waterproofing work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma Seal representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200. Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma Seal will deliver the goods.

We have heard Permaseal advertisements for years … particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the waterproofing work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Permaseal.

Perma-Seal install a 166′ linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.

We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.

Friendly courteous and informational service from Jake Baron

Sam was spectacular! He was very courteous, knowledgeable and easy to talk to. He was very respectful of our home and it was like having a friend over. He did a thorough inspection of our system and made appropriate suggestions. Highly recommended!

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.

5 star rating for the technician that came out to service the pump.
Professional and extremely knowledgable. Talked me off the ledge after dealing with customer service 2 stars for customer service. Took a day and a half leaving messages and never received a call back.

Jesse

Very informative. Thank you

Inspection & multiple explanations. Jake took the time to explain everything to my understanding.

Jesse was very personable and informative. Very friendly!