Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Preventive Maintenance Service
Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.
Preventive Maintenance Service
Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!
Doug
Foundation Repair
Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!
Preventive Maintenance Service
Appreciated the time 1antyhjony took to explain options.
Preventive Maintenance Service
xcellent Anthony resolved issues promptly and explained all the issues -exceelent
Preventive Maintenance Service
Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.
Foundation Crack Repair
Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!
Basement Waterproofing
Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.
Annual clean and service for three basement sumps
Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Window Well Drainage Pipe
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.
Evaluation
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
Waterproofing
We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.
Preventive Maintenance Service
Antonio was amazing. Very detailed, and professional. Great customer service!! Inspected whole house, and checked Sump Pump. Went over options for humidifier for basement. Very knowledgeable.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Preventive Maintenance Service
Antonio was very professional and performed the service as required.
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Preventive Maintenance Service
Antonio arrived during the agreed time and explained what he was going to be doing. After he was done he summarized what was done. He also gave me info re: replacing water heater and small laundry pump as needed. He is a very professional technician and I appreciated his explanation of all that was done. A great employee!
Preventive Maintenance Service
great guy and smart.
Preventive Maintenance Service
Great experience! Friendly, polite, professional and knowledgeable! Highly recommend!
Preventive Maintenance Service
Guys were great, let me say…awesome. Felt confident they were helping us keep our equipment running smoothly. They also installed new batteries, bsmt defender and a new sanidry filter in the same visit…no second appt and back out for the work. Wouldn’t hesitate to have these guys back out for our yearly maintenance. Thank you so much.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Preventive Maintenance Service
Keegan is a friendly and informative person He brought to my attention the importance of the battery backup and I’ll be contacting him about installing the system