Customer Reviews and Testimonials

Anthony was very professional and answered all questions we had. I feel confident that our equipment has been thoroughly checked and working properly. Hope he is our service person next year. Very personable also.

Excellent service and I felt confident that I received straightforward and honest answers to my questions.

Dick was helpful and informative

I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.

John Ferguson was fantastic. Very personable, genuine and thorough.

Tom was helpful and courteous and explained the process thoroughly. He answered all my questions.

George was a great rep for today looking forward to having the work done ! More affordable than US Waterproofing !

Jesse was great explained everything perfectly!!

Anthony was quick, thorough and honest with his inspection. gave the suggested recommendations without pressure. I think he deserves a raise.

Dick was very informative in explaining the needs of basement for a waterproofing solution.

Blas and Cipriano did an excellent job in explaining what they were doing with the waterproofing work as I was curious how the process worked. They were very professional.

Great job by everyone we came in contact with. Office staff, the person who came out for a quote, Kevin, the crew of Alfredo, William, Valentino, and Juan – they did a terrific waterproofing job despite the cold weather. You all were friendly, professional, and very helpful. Thank you!

Outstanding experience from start to finish. Thorough evaluation of best approach to flood control by consultant (Mike) and Kurt (plumber). Tanya did a superb job in wrestling a permit from Cook County! Marco and his crew were professional and meticulous in their waterproofing work. The work site was left spotless! Perma-Seal is doing it right! I would recommend them to anyone considering this type of work.

We are very happy with their waterproofing work in our home.

The gentleman who came to our home for the waterproofing job was fantastic. I could not have been happier. He was professional and courteous.

Jose is the best. He’d better get a raise before I hire him! Great waterproofing service. 100% satisfied.

On time, professional waterproofing job. It was done quickly with no mess, awesome job.

2 of the hardest working guys I ever have seen came to my home today to do basement waterproofing work. Thanks again!

Jesus D. and Ramon D. are the best. I am very satisfied with the waterproofing work done in my home.

Dan R. is a very knowledgeable sales person and he also helped me when I e-mailed him with questions about our waterproofing system after it was installed. I will be calling him again when any other basement problems need to be addressed.

Geovani was timely and friendly. Explained everything that he was doing and gave updates. Great service.

Jon was exceptional at his work

On time. Knowledgeable. Provided good options

Sam was efficient and helpful.

Jesse came to inspect the sump pump and did and excellent job. He was even early for the appointment. Easy to talk to and extremely professional.

Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.

So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!

Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.

Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.

Jesse