Customer Reviews and Testimonials

Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.

I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.

Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.

I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.

Bob Cihlar

christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.

Antonio arrived on time and was very professional. He answered all my questions in a timely manner.

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

5stars

Quick and painless

Anthony did an inspection of the crawl space and made some recommendations. He was knowledgeable and friendly.

I am considering his proposals for future improvments.

Thank you !

George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!

Jim was very thorough and professional. He explained what is needed with all the details.

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.

Jim was very polite and informative

Jim B provided a 5 star service

Antonio Garcia came to my house for a for my yearly service inspection. Very professional and sincerely concerned with the upkeep of all of my systems.Thank you so much

Keegan and crew did a very through job. They were very good at explaining everything.

I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!

Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.

Had John come out today, from permaseal. Very personable and empathetic of needs for my home. Let me know of a service, that I may need in the future (when I can afford). Do a great job of preventative maintenance. Highly recommend.

Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.