Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Sump Pump Replacement
Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.
Concrete Lifting
John, was great explaining the process. He was on time and very friendly.
Concrete Lifting
JON was very informative and explained the perma seal process very well , thank you Jon
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Preventive Maintenance Service
Dylan was very helpful, and very nice. I recommend him everytime
Preventive Maintenance Service
Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.
Concrete Lifting
Christian was great. Very informative
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
Basement Waterproofing
We had a very friendly and knowledgeable sales person and installers. We are completely satisfied thus far with the work completed and we would recommend Perma-Seal to our friends and family.
Foundation Repair
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Foundation Crack Repair
Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.
Foundation Crack Repair
I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.
Basement Waterproofing
I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.
Basement Waterproofing
Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Preventive Maintenance Service
Jesse was great
Preventive Maintenance Service
Antonio was very informative and professional in letting me know if there was any kind of issues with my pump answered all my questions overall awesome job 👍🏼
Preventive Maintenance Service
Excellent service and knowledge!
Preventive Maintenance Service
Austin was on time, checked my sump pump, checked my water heater, perimeter of my basement inside and from the outside. Great!
Preventive Maintenance Service
Jon was an excellent technician! He arrived within the scheduled time, and fixed the problem quickly and efficiently. He was fantastic. Thanks so much!
Preventive Maintenance Service
Jake explained everything clearly and is very knowledgeable. Nice working with him.
Preventive Maintenance Service
Jake Baron, was very pleasant, very informative, and very nice. Great representative of Permaseal, and what your company is, and should be about.
Sump pump inspection
JesseThorough and professional service
Very helpful and informative
Preventive Maintenance Service
Keegan was excellent, he did a great job explaining everything and was very professional. A superb company to work with!
Preventive Maintenance Service
Jesse, good service