Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Jesse
Concrete Lifting
Was very detailed and explained things well.
Concrete Lifting
Jesse was professional and attentive. Good person to have at the house for Perma-Seal’s business.
Basement Waterproofing
Jim G was my consultant. He showed up on time. He was very Knowledgeable and professional.
Basement Waterproofing
Jim G came out for a visit. Was very thorough. Performed hose test and gave options.
Basement Waterproofing
My appointment was with Nick Liguras. He was totally amazing and extremely professional from the time he shook my hand until the time he left my home. His explanation of everything was right on target and he made it very easy to understand and know what I was dealing with and getting from this company. I wish every person that came to my home for estimates was as kind, understanding, professional and easy to work with as Nick. Thank you for sending such a great guy.
Lynne M. Skalka
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Preventive Maintenance Service
Anthony did a super job!
Preventive Maintenance Service
Great experience with John. He provided great explanations and helped us tremendously.
Preventive Maintenance Service
Anthony did a great job and was very helpful!
Sump Pump
Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.
Basement Humidity
I bought a dehumidifier from them last year (Sanidry) and it has totally changed the way my basement smells. High humidity was never really a problem down there, but the Sanidry is the real deal when it comes to fighting odors.
Waterproofing
I had seepage in my basement and the company was able to send out a sales consultant right away. Jeff came out and figured out the problem very quickly and was able to give an estimate that I felt was very reasonable. Jeff was very thorough and professional. The installers came out a couple of weeks later and fixed my problems in only one hour. Overall experience from the office staff, consultant to the installers was excellent. I recommend Perma-Seal to everyone!
Waterproofing
After years of water in our basement, we finally decided to do something about it. We called Perma Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma Seal did on our home. I definitely recommend Pema Seal to anyone and everyone!!! We are already looking into having Perma Seal replace our water heater in the near future. Keep up the good work!!!
Waterproofing
Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional waterproofing work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma Seal representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200. Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma Seal will deliver the goods.
Waterproofing
We have heard Permaseal advertisements for years … particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the waterproofing work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Permaseal.
waterproofing
Perma-Seal install a 166′ linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
Wall Anchors
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.
Basement Waterproofing
I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with. Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can’t say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can’t teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again! Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization. Sincerely,
Jim and Jody O.
Basement Waterproofing
I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn’t know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later – I gingerly tiptoed down my basement stairs not knowing what to expect – DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Preventive Maintenance Service
Very good service and advice.
Preventive Maintenance Service
A thoughtful and thorough once-over along with an understandable and cheerful explanation of hydrostatic pressure and maintaining pump/battery mechanical wear and tear. Top notch!!!
Preventive Maintenance Service
Last year Perma-Seal installed drain tile and an additional sump pump in my basement. I was very impressed with their work. Everything has been working fine but because winter is coming I decided to have Perma-Seal over to make sure that everything was in good shape. Christian Salgado inspected my basement and outside. He tested my sump pumps and confirmed that the work that Perma-Seal did was in good working order. He also gave us a quote for a few things that he felt should be addressed. Christian was knowledgeable, took the time to patiently explain his finding to us and really seemed like a nice guy. It is great to have the piece of mind that I shouldn’t have any problems with water this winter.
Preventive Maintenance Service
Keegan did an excellent job at our yearly maintenance visit. He was knowledgeable and did inform us of age of equipment and pointed out foundation cracks that way be a source of water issues.
Appreciate his thorough inspection and another great experience with permaseal.
Preventive Maintenance Service
I believe Antonio was one of the nicest and most informative technicians I have had so far. He explained everything fully and answered all my questions. I would definitely ask for him again (which I didn’t know you could do). He is an excellent representative for your company
Preventive Maintenance Service
Joe Semany was extremely knowledgeable and communicated very well, anticipating and answering operational questions in depth. He is thorough and highly professional. Joe analyzed our system and checked outdoor and indoor system performance. He also set up my basement defender app and explained the benefits of the system.
Preventive Maintenance Service
Keegan is great. Shows up on time, performs the service quickly but thoroughly and answers all questions succinctly and with a smile.
Preventive Maintenance Service
Keegan is a personable and very thorough, enjoy his yearly visits
Preventive Maintenance Service
John is very professional and thorough, he addressed every issue on the list and made the recommended fixes for us