Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Preventive Maintenance Service
Christian offered courteous and professional service and took the time to walk through the work done and answer any questions that we had.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Preventive Maintenance Service
Jake offered great information on keeping our dry basement and healthy home.
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Basement Waterproofing
This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.
Preventive Maintenance Service
Nice friendly and informative technician. Thanks for you help today!
Waterproofing
We were very satisfied and Alfredo and the waterproofing crew were very professional.
Waterproofing
Blas and Cipriano did an excellent job in explaining what they were doing with the waterproofing work as I was curious how the process worked. They were very professional.
Waterproofing
Great job by everyone we came in contact with. Office staff, the person who came out for a quote, Kevin, the crew of Alfredo, William, Valentino, and Juan – they did a terrific waterproofing job despite the cold weather. You all were friendly, professional, and very helpful. Thank you!
Waterproofing
Outstanding experience from start to finish. Thorough evaluation of best approach to flood control by consultant (Mike) and Kurt (plumber). Tanya did a superb job in wrestling a permit from Cook County! Marco and his crew were professional and meticulous in their waterproofing work. The work site was left spotless! Perma-Seal is doing it right! I would recommend them to anyone considering this type of work.
Waterproofing
We are very happy with their waterproofing work in our home.
Waterproofing
The gentleman who came to our home for the waterproofing job was fantastic. I could not have been happier. He was professional and courteous.
Waterproofing
Jose is the best. He’d better get a raise before I hire him! Great waterproofing service. 100% satisfied.
Waterproofing
On time, professional waterproofing job. It was done quickly with no mess, awesome job.
Waterproofing
2 of the hardest working guys I ever have seen came to my home today to do basement waterproofing work. Thanks again!
Waterproofing
Jesus D. and Ramon D. are the best. I am very satisfied with the waterproofing work done in my home.
Preventive Maintenance Service
Sam was spectacular! He was very courteous, knowledgeable and easy to talk to. He was very respectful of our home and it was like having a friend over. He did a thorough inspection of our system and made appropriate suggestions. Highly recommended!
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Sump Pump Maintenance
Jesse
Preventive Maintenance Service
Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.
Preventive Maintenance Service
5 star rating for the technician that came out to service the pump.
Professional and extremely knowledgable. Talked me off the ledge after dealing with customer service 2 stars for customer service. Took a day and a half leaving messages and never received a call back.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Very informative. Thank you
Preventive Maintenance Service
Inspection & multiple explanations. Jake took the time to explain everything to my understanding.
Preventive Maintenance Service
Jesse was very personable and informative. Very friendly!
Preventive Maintenance Service
Jesse