Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Tomas is an amazing person and asset to your company. Please treat him like he did treat me
Concrete Lifting and Stabilizing
Jake and Kyle did a fantastic job explaining the process of raising our back patio 5 stars!
Foundation Repair
Ricky, was very professional and informative.
Preventive Maintenance Service
Jake was my technician he was very detailed, well spoken, calm, very nice man. Answered all my questions and concerns.
I give Jake 10 stars ๐
Preventive Maintenance Service
Christian and Kyle were courteous and informative.
Foundation Repair
Explained everything very well was quick and efficient.
Concrete lifting
Jake came out and was polite and efficient in offering us a few solutions to raise and stabilize the concrete walkway by our garage.
Concrete Lifting
Jake came out and did a great job explaining our options to lift and stabilize all the concrete that has sunk at our home.
Foundation Crack Repair
Thank you PermaSeal and George H – On time / great price / great people
Concrete Lifting
Jake was polite and informative helped my wife and I understand the cause of our sinking garage floor and foundation
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Basement Seepage
Mike Tieggs was my rep. He was very patient in explaining everything to me, and reassuring. Roberto (the foreman) was wonderful! He explained everything that they were going to do. The surprising part was there was very little mess. I expected it to me much worse. Their workmanship was A+. I would highly recommend them, if you have seepage problems. Of course, the real test will be when it rains.
Basement Waterproofing
Perma-Seal did 2 jobs for me in the last several months. Initial inspection was performed by highly qualified professionals, and was explained in easy to understand manner. Installation was done when and as promised. They call a day ahead and give you a time of arrival, which they always meet. Great work.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Sump Pump Installation
We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.
Foundation Repair
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Basement Waterproofing
Perma-Seal waterproofed our lower level, did more than was contracted for without additional cost.They were very concerned about our comfort during the process.
Drainage System Installation
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
Preventive Maintenance Service
Jesse was great
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Preventive Maintenance Service
Keegan was very professional, courteous, and thorough!
Preventive Maintenance Service
Keegan did a great job explaining my system and what was needed for upkeep. He was able to take care of some of the work while here which was a big help.
Preventive Maintenance Service
I must comment on Keegan King who is professional, efficient, friendly, knowledgeable – truly an outstanding asset to your fine company.
Preventive Maintenance Service
Jesse Xidis
Preventive Maintenance Service
Sean was great. He was very informative and nice. Thanks.
Preventive Maintenance Service
Did very good job explain to everything to me and very professional. Thank you very much. Appreciate it. Jon g
Preventive Maintenance Service
Jesse Xidis
Jesse did a great job for us today. He was very informative.
Preventive Maintenance Service
Jesse was great