Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump pump replacment
Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.
Preventive Maintenance Service
Jesse was very good. Explained very well and took his time
Foundation Crack Repair
Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.
Preventive Maintenance Service
Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him
Preventive Maintenance Service
Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Preventive Maintenance Service
Jon was very informative and helpful during his inspection
Basement Waterproofing
Dick was professional, courteous and personable
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Waterproofing
Great sales and waterproofing service. I am satisfied with the work done.
Waterproofing
Karl and Dave did a great job with the installation of the new waterproofing system.
Waterproofing
The two young men who came to my house were just GREAT, very professional but down to earth, and they found our problem quickly and were very helpful. Thank you for having such great waterproofing employees!
Waterproofing
Sean came to inspect my waterproofing system. He was extremely courteous, efficient, and knowledgeable. He answered all of my questions completely.
Waterproofing
Victor did a great job explaining the waterproofing options to us and explaining what he was going to do. We did not talk to Francisco but he was friendly and smiled. They did a good job cleaning up and we are happy with the experience.
Waterproofing
Professional workers, stayed on task, and they did a good cleanup job after the waterproofing project was finished.
Waterproofing
These guys are great. They fixed my leaking basement and missed a spot. They came back and repaired it for no charge.
Waterproofing
They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved $$ over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.
Sump Pump Replacement
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Waterproofing
Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.
Preventive Maintenance Service
Keegan was prompt, thorough and professional I appreciate that he was also personable
Preventive Maintenance Service
Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Preventive Maintenance Service
Very good, fast, kind, courteous
Preventive Maintenance Service
Antonio was just great.
Preventive Maintenance Service
Antonio was friendly, professional, and thorough. He communicates clearly and explains in detail what he is doing and how this will benefit our home. I hope that he will be the service person who will continue to provide service to our home.
Preventive Maintenance Service
Antonio is an excellent technician! Very knowledgeable and professional.
Explained his findings in detail in layman’s terms. I highly recommend Antonio and PermaSeal.
Thanks!!!
Preventive Maintenance Service
John Groen did a great job on the annual check for our pumps. He also explained some new possibilities for us to purchase. He was very polite and not pushy.
Preventive Maintenance Service
Antonio was amazing. He went out of his way to explain everything and just make everything easy and understandable, was incredibly tolerant of our puppy, and an all-around pleasure to work with.
Preventive Maintenance Service
Very FRIENDLY AND KNOWLEDGEABLE