Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Egress Window Installation
Christian was Super helpful considering a tight window for repair!!
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Concrete inspection
Jesse
Preventive Maintenance Service
Jake was polite and informative did a thorough inspection and helped us with a crack in our crawlspace wall. 5 Stars
Preventive Maintenance Service
Jake was polite and showed up early for my annual inspection this year
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Preventive Maintenance Service
Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.
Waterproofing Inspection
Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Concrete Lifting
Jesse
Concrete Lifting
Jesse was very helpful and knowledgeable. Highly recommend!
Waterproofing
Sean came to inspect my waterproofing system. He was extremely courteous, efficient, and knowledgeable. He answered all of my questions completely.
Waterproofing
Victor did a great job explaining the waterproofing options to us and explaining what he was going to do. We did not talk to Francisco but he was friendly and smiled. They did a good job cleaning up and we are happy with the experience.
Waterproofing
Professional workers, stayed on task, and they did a good cleanup job after the waterproofing project was finished.
Waterproofing
These guys are great. They fixed my leaking basement and missed a spot. They came back and repaired it for no charge.
Waterproofing
They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved $$ over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.
Sump Pump Replacement
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Waterproofing
Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.
Waterproofing
I prefer to talk to these waterproofing guys rather than anyone else, super knowldegable.
Waterproofing
Did the waterproofing job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.
Sump Pump
Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.
Preventive Maintenance Service
John came and did a complete check up of everything. He was very informative and gave me informative about my system that I was unaware of. He was kind, considerate, and respectful.
Preventive Maintenance Service
Antonio was professional. He gave me some estimates but didn’t make me feel like I had to make decision right in that moment. He respected my decision and was understanding. Appreciate his service.
Preventive Maintenance Service
Antonio check over all prior work and confirmed everything still working.
Preventive Maintenance Service
Keegan was professional friendly and knowledgeable. Performed the routine checks on my pumps and suggested some other improvements to the basement.
Preventive Maintenance Appointment
Joe Semany took the time to help me get online with Basement Defender. I am not the fastest to get comfortable with new apps. He took his time getting me started. I felt comfortable knowing I won’t feel ignorant about the status of the system.
Preventative Maintenance
Service was great. Keegan was very informative and explained all my options for sump pumps and back up needs.
Preventive Maintenance Inspection
Joe Semany performed the free i year inspection at my house on 10/16/23.
Joe was pleasant, courteous and thorough when reviewing the results of the inspection and additional services offered by Perma Seal to further protect our house in the future. Joe was also very neat when completing his work, much appreciated.
Preventive Maintenance Service
Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!
Preventive Maintenance Service
Asked about concerns I had regarding my new SaniDry system and then took the time to explain how the system worked and how the system should be set for best results. Also noticed that my old sum-pump was set high and that it was keeping the drainage hose from emptying into the sump pit. Since my pump was towards the end of its expected life I decided to hav a new sump-pump installed. Work was done quickly and proses was explained. The technicians were very professional and cleaned up after the work was done.
Preventive Maintenance Service
Tech was very thorough and quite personable. Explained all of my options in great detail. Was very much appreciated.