Customer Reviews and Testimonials

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.

Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!

Susan H.

Christian and Niko were efficient and communicated arrival time well.

Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!

Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.

Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.

Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.

Christian was courteous and on time. Thank you for your honesty.

Excellent service from Jesse.

Perma-Seal Basement Systems sealed a large crack in the foundation where water was constantly seeping into a room in our basement. They were here for several hours because there was constant water seeping into the room while they were trying to seal the crack in the foundation. They worked diligently until the crack was completely sealed. I paid exactly what they estimated the work would cost.

When the representative arrived at my home, he was very friendly and quite professional. He quickly diagnosed the problem as being a crack in the foundation near the basement window. He assured us that there was a 95% chance this was really the only problem and that it would not be very expensive to repair. He quoted a price of around $400 and set up a time for the repair man to come out and repair the cracks. Everything happened as described and we were very happy to see there were no more basement leaks after a heavy rain. I would not hesitate to use this company again and I am very grateful to the representative for saving us money.

This company is great. The price was unbeatable and was the reason why I chose them over other companies. They arrived on time, worked quickly and efficiently, and were done all in one day! This company is very professional. The workers worked very hard and went nonstop for the most part. They do the best cleanup possible. I used to have water seepage in the basement but they have fixed this problem. I would highly recommend Perma-Seal!

I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.

After years of water in our basement, we finally decided to do something about it. We called Perma-Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma-Seal did on our home. I definitely recommend Perma-Seal to anyone and everyone!!! We are already looking into having Perma-Seal replace our water heater in the near future. Keep up the good work!!!

Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.

I have used Perma-Seal on 3 different occasions. I have nothing but good things to say about there company. One time their estimator made a mistake which resulted in a $600.00 addition. I was not charged. They absorbed the extra fee. If there was ever a problem they returned to correct it at no charge. Their prices are more than fair and I would highly recommend them for any water problem issue. Sincerely, Frank Vondrasek.

They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.

They installed drain tiles on the inside of my basement.

They came and repaired 2 cracks in my basement foundation. So far, so good. I’ve not seen any water in my basement since the repair.

Very informative and patient Jon help me out with everything I needed

Jon groen Dylan were very good workers

Very nice and informative

Sam and Colin were punctual , polite and informative. I received a very thorough inspection, all of my questions were answered and I was very satisfied.

Tyler Cook was so helpful in every way possible. He did a through inspection and answered questions that did not necessarily pertain to sump pumps. I will definitely request Tyler’s assistance for my next routine pump maintenance

Austin was great. Thorough, communicated well.

Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have

Tony W was good.

Jon was very professional answered all my questions effectively and offered solutions to the problems I have broke down the estimates to each problem and thorough inspection very friendly in the process

Very helpful & explained everything that we needed. Great guy.