Customer Reviews and Testimonials

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Dick did a very thorough job explaining the process of getting an egress window installed. He answered all my questions thoroughly. He was very respectful and professional. Company Website was also very helpful- provided info about egress windows.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jesse is very knowledgeable and friendly.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.

Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.

Anthony was very nice and explained the process and recommendations simply.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

The basement waterproofing crew was professional and efficient. They worked fast, showed up on time, and did a great job overall. The second crew that you sent was excellent.

The basement waterproofing team was knowledgeable and communicated the installation project to me clearly. They were able to answer all my questions before, during, and after the job was completed. Allen was very informative and thorough.

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

I’ve had Perma-Seal twice now to perform work for me and have been thoroughly pleased with each experience. The office staff is friendly and courteous, and the men who have performed the work at my house have been the same. I wouldn’t hesitate to recommend then to anyone, especially if they need basement waterproofing work done!

Allen was very professional and informative with the basement waterproofing project.

Tony did a great job checking out the new drain system that was installed as part of my basement waterproofing project.

It should be noted that this was a waterproofing service call. The service tech was efficient and answered all our questions and reviewed with us what he had done.

Thank you, Karl – you are great! As is the entire waterproofing team at Perma-Seal.

The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.

Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!

Great representstive.

Jake Baron was a Great representative

I was greeted by Antonio Garcia with a friendly smile and introductory handshake. Antonio was on time and called to say when he was on his way. I really appreciated this courtesy. Antonio was very thorough and explained his findings very clearly. He made some suggestions which I appreciated as well. Thank you Antonio.

Antonio was very knowledgeable and answered all our questions. Thank you

Very personable, engaged and thorough. Great listener and excellent representative of Permaseal.

Jessie

Excellent job

Friendly courteous and informational service from Jake Baron