Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Preventive Maintenance Service
Anthony did a super job!
Preventive Maintenance Service
Great experience with John. He provided great explanations and helped us tremendously.
Preventive Maintenance Service
Anthony did a great job and was very helpful!
Concrete Lifting
Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days
Preventive Maintenance Service
Anthony gave very clear information about how everything is working and what we need
Basement Waterproofing
Jesse
Preventive Maintenance Service
Antonio did an excellent job listening to my problem, inspecting the sanidry unit and explaining my options to me.
He did a great job answering all my questions and installing the new unit. 5 stars!
Concrete Lifting
Christen was very professional, and detailed.
a pleasure to speak with.
Concrete Lifting
Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Foundation Crack Repair
Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.
Foundation Crack Repair
I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.
Basement Waterproofing
I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.
Basement Waterproofing
Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.
Drain Tile System
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
The basement waterproofing crew was professional and efficient. They worked fast, showed up on time, and did a great job overall. The second crew that you sent was excellent.
Basement Waterproofing
The basement waterproofing team was knowledgeable and communicated the installation project to me clearly. They were able to answer all my questions before, during, and after the job was completed. Allen was very informative and thorough.
Preventive Maintenance Service
Antonio arrived during the agreed time and explained what he was going to be doing. After he was done he summarized what was done. He also gave me info re: replacing water heater and small laundry pump as needed. He is a very professional technician and I appreciated his explanation of all that was done. A great employee!
Preventive Maintenance Service
great guy and smart.
Preventive Maintenance Service
Great experience! Friendly, polite, professional and knowledgeable! Highly recommend!
Preventive Maintenance Service
Guys were great, let me say…awesome. Felt confident they were helping us keep our equipment running smoothly. They also installed new batteries, bsmt defender and a new sanidry filter in the same visit…no second appt and back out for the work. Wouldn’t hesitate to have these guys back out for our yearly maintenance. Thank you so much.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Preventive Maintenance Service
Keegan is a friendly and informative person He brought to my attention the importance of the battery backup and I’ll be contacting him about installing the system
Preventive Maintenance Service
Professional. Friendly. Compete! Timely.
Permaseal is one company that I TRUST!
Preventive Maintenance Service
Keegan provided exceptional service on the cleaning of the sump pump. He was efficient and communicated well during the house visit! He offered some extended services that I will think about adding to my list of home repairs. Great guy, friendly and professional! Will continue to use your services. Thank you!!!
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Preventive Maintenance Service
Very good service and advice.