Customer Reviews and Testimonials

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Antonio did an excellent job with my sump pump replacement!! He was very knowledgeable, polite, and professional. He answered all my questions and took time to explain the procedure during the install. He is a very pleasant and competent person and I hope to work with him again for future maintenance.

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Very helpful

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.

After having 2 major basement floods and a few minor ones over the years, I decided to throw in the towel and give Perma-Seal a call. A rep came out a few days later and assessed my situation and gave me an estimate on the spot. The price was lower than I thought it would be. The salesman was very professional and ‘no pressure’. He did inform us, though, that they were so busy they wouldn’t be able to install the system until the first week of October and this was the last week of June, 2009! I kept my fingers crossed during the weeks prior to the install that we wouldn’t have anymore flooding rains. The crew came on the first of October and was finished the next afternoon. I’m writing this on July 24, 2010, after over 7 inches of rain fell on Chicago in less than 12 hours. I’m very pleased to say that my basement remained bone dry. It’s so dry that my dehumidifier didn’t even turn on. THANK YOU, PERMA-SEAL! I waited to write this review because I wanted to wait and see if the system could handle an Armageddon-ish rainstorm and it passed with flying colors! My poor neighbors are all bailing out their basements and I feel sorry for them. Needless to say I’m overjoyed with the Perma-Seal system in my basement. The only reason I didn’t give them 5 stars is because the crew left a bit of a mess for me to clean up, mainly concrete dust.

Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

Everything was great!! Very Professional. Price was MUCH less than I expected it to be. Would very highly recommend.

Always had great service! – I had a great experience with Perma-Seal,both times that I used them. They repaired a leak in the basement of my previous home 17 years ago, and they did work in my current home in the fall of 2009, and I have never had water in my basement after their repairs. The estimators are always very thorough and make sure that I understand the process and cost involved, and the crew always delivers. Highly recommended!

We had a great experience using Perma-Seal. The sales guy was really professional, took plenty of time to explain why the water seepage happens, showed us a really well designed computer presentation offered solutions and then followed up with a written bid. We compared 3 other companies and checked out references before having the work done by Perma-Seal.

I live in Tinley Park and I called Perma-Seal because my basement was leaking after every rain and they came out and gave a price quote. It was a lot of money to spend so I called another waterproofing company to get a second opinion. They was only dollars difference but there attitude and willingness to fix the problem made me choose them over the other people. They were all so nice and professional and worked quickly. We had our first big rain yesterday and there is no water in my basement.

My basement is as dry as can be after they waterproofed it. I am completely thrilled with the results I had. There’s not one negative thing about this whole experience.

Water coming out of the basement drain and leaking from our basement walls was the issue at hand when we decided to hire this company. The cam showed roots and damage on the pipes that led to the city sewer from our catch basin. We hired Perma-Seal to resolve the issue of water in our basement last year several months after we purchased our new home. The service was timely, communication with the company representatives and contractors was easy and the amount we spent was worth the results. We have been and we will continue to recommend Perma-Seal to our friends and families because of their good service.

This company has worked for me numerous times. I had a water leak in the basement that we could not locate. The first time they came out they found where it was coming from. At that time I had a sump pump put in and also some patching on the outside walls. This year they came for my yearly check and I told them I wanted a battery back up for the pump. They were outstanding. They did not try to sell me the most expensive just the one that would serve my purpose. Since having this done I have not had a drop of water and we have had some bad rain storms. All their workers are very professional and courteous. They come in and when they leave you never even know they were there. Their cleanup is outstanding. I would highly recommend this company to others who are having water problems. The water was not coming from the drain it was hydro-static pressure which I never heard of before. They knew what it was and correct the problem.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

5 stars great work

The technician Antonio was very polite, professional, and prompt.He explained everything he would be doing so that I understood what to expect during his visit.

Jesse

John did a great job installing and explaining the job and the service was fast and professional.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

John Groen is a very efficient inspection and explained everything very well.

Antonio was very thorough and explained things nicely

Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.

Joh was very thorough and explained everything very well

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.