Customer Reviews and Testimonials

I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24

Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.

I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.

Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.

I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.

Bob Cihlar

christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.

Antonio arrived on time and was very professional. He answered all my questions in a timely manner.

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

5stars

Quick and painless

Anthony did an inspection of the crawl space and made some recommendations. He was knowledgeable and friendly.

I am considering his proposals for future improvments.

Thank you !

They repaired crack on the basement wall and it went well, no problems to report.

The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.

Thank you, Karl – you are great! As is the entire waterproofing team at Perma-Seal.

Sean came to inspect my waterproofing system. He was extremely courteous, efficient, and knowledgeable. He answered all of my questions completely.

We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.

The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

I live in Tinley Park and I called Perma-Seal because my basement was leaking after every rain and they came out and gave a price quote. It was a lot of money to spend so I called another waterproofing company to get a second opinion. They was only dollars difference but there attitude and willingness to fix the problem made me choose them over the other people. They were all so nice and professional and worked quickly. We had our first big rain yesterday and there is no water in my basement.

This company is great. The price was unbeatable and was the reason why I chose them over other companies. They arrived on time, worked quickly and efficiently, and were done all in one day! This company is very professional. The workers worked very hard and went nonstop for the most part. They do the best cleanup possible. I used to have water seepage in the basement but they have fixed this problem. I would highly recommend Perma-Seal!

I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!

Keegan was so kind, enjoyable, knowledgeable, thorough and reassuring! 👏

5 stars…Perfect gentleman, perfect job. Thank you, Antonio!

Keegan took care of our sump pumps and listened to our needs. He gave us recommendations and quotes so we can plan our next project.

The service was great! John was super helpful and answered all my questions and concerns.

Tony was super professional and explained things very clearly

Antonio came and provide exceptional service and was knowledgeable about the products permaseal offered as well as recomendations to keep my home dry. Would recommend service by him again

Keegan King was very transparent and took the time to educate me in areas I was unsure of. Overall, great experience with Keegan!

Antonio Garcia was very helpful and answered my questions or guided me to where to look. I appreciate it. I have been very happen with what was installed and have a dry basement.

Jon was a real pleasure to work with. He was very understanding and listened to our displeasure from our previous sales rep experience. He wasn’t pushy overall and made suggestions we would like to consider.

Very friendly and informative. He was professional and took his time to explain what he seen on his inspection. He was on time and efficient.