Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Concrete Lifting
Nick L was very informative and nice. I would definitely call them again.
Preventive Maintenance Service
Jesse was completely thorough with Perma Seal inspection and Services.
Sump Pump Replacement
Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Preventive Maintenance Service
Permaseal inspection today was exceptional. Nothing was found to be out of the norm when talking with your associate/technician, who is very professional, we decided to Sign up for the next 3 year package. We are Very Happy with the service provided and appreciate your business being there for us.
Basement Waterproofing
Dick did a Phenomenal Job of explaining everything very well.
Concrete Lifting
Sam presented himself very well, he explained everything and was very efficient through the whole process.
Preventive Maintenance Service
Jake, thanks for the great job with our inspection today. Our questions were answered well and the inspection was done with professionalism. Appreciate a job well done!
Preventive Maintenance Service
Came within window. Explained what needed to get done clearly. had the batteries on him which was convenient.
Happy with service!~
Basement Waterproofing
I live in Tinley Park and I called Perma-Seal because my basement was leaking after every rain and they came out and gave a price quote. It was a lot of money to spend so I called another waterproofing company to get a second opinion. They was only dollars difference but there attitude and willingness to fix the problem made me choose them over the other people. They were all so nice and professional and worked quickly. We had our first big rain yesterday and there is no water in my basement.
Basement Waterproofing
This company is great. The price was unbeatable and was the reason why I chose them over other companies. They arrived on time, worked quickly and efficiently, and were done all in one day! This company is very professional. The workers worked very hard and went nonstop for the most part. They do the best cleanup possible. I used to have water seepage in the basement but they have fixed this problem. I would highly recommend Perma-Seal!
Basement Waterproofing
I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Waterproofing
We were very satisfied and Alfredo and the waterproofing crew were very professional.
Waterproofing
Victor did a great job explaining the waterproofing options to us and explaining what he was going to do. We did not talk to Francisco but he was friendly and smiled. They did a good job cleaning up and we are happy with the experience.
Basement Waterproofing
I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with. Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can’t say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can’t teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again! Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization. Sincerely,
Jim and Jody O.
Basement Waterproofing
Salesman came first. We explained the problem. He estimated that a seal would work, and quoted $250.00. We agreed on the spot. A workman came a few days later by appointment and filled the crack with a plastic epoxy, Took about 90 minutes. He cleaned up after himself, and the repair has held up ever since.
Basement Waterproofing
I was very satisfied with Perma-Seal when they came to my home to seal around the gas line coming into my basement. I will definitely refer you to my neighbors if they have similar problems.
Basement Waterproofing
My basement is as dry as can be after they waterproofed it. I am completely thrilled with the results I had. There’s not one negative thing about this whole experience.
Preventive Maintenance Inspection
Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.
Preventive Maintenance Services
Keegan was great! Very helpful and knowledgeable.
Preventive Maintenance Check
Excellent service.
Preventive Maintenance Checkup
Keegan was on time and very professional
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Preventive Maintenance Service
Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.
Preventive Maintenance Service
Jim was very polite and informative
Preventive Maintenance
Jim B provided a 5 star service
Preventive Maintenance Appointment
Antonio Garcia came to my house for a for my yearly service inspection. Very professional and sincerely concerned with the upkeep of all of my systems.Thank you so much
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.