Customer Reviews and Testimonials

Jake was polite and showed up early for my annual inspection this year

Thank you George Heller for your help with the crack repair! Appreciate everything you do

Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.

Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.

Jesse

Jesse was very helpful and knowledgeable. Highly recommend!

George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you

Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.

Jesse was great. Very thorough. I will definitely continue us to n use Permaseal

Tom did a great job!

They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!

Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.

We had a very friendly and knowledgeable sales person and installers. We are completely satisfied thus far with the work completed and we would recommend Perma-Seal to our friends and family.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.

I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.

I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.

Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.

Keegan explained everything to me thoroughly and I really appreciated it. Thanks Keegan ❤️ 😊

Keegan offered efficient and effective service. Polite and professional service.

Keegan was great ; prompt, provided great information , friendly !

Fantastic Service!

Keegan explained in detail what he was going to do and the ins and outs of what the ejector pump and current dehumidifiers we have do. Keegan made sure our backup pumps in good conditions and connected to wifi. Keegan also looked over some other areas of our house that I had concerns with so he took measurements where needed and is working on getting us a quote for future repair. He also talked about the maintenance programs permaseal offers.

Keegan was very professional and knowledgeable and a pleasure to work with. He also called prior to arrival with the ETA and was prompt.

Thank You Keegan

Keegan was thorough, explained what he was doing. Gave me good information on reconnecting the sump to WiFi after power outages, as well as ongoing dehumidifier monitoring.

I was impressed with Keegan, his knowledge of the pump system and the work he performed. I am very interested in the system and want to feel that my services are well done and they were and all my questions were throughly answered. Thank you

This is the second time Keegan has been out to the house, and he’s always very personable and thorough with his assessment.

Joe was very thorough and courteous.

Service tech Joseph Semany arrived on time, was people friendly & provided me with good customer service covering all necessary P.M. checkpoints. Joe also cleaned up his work area prior to leaving.
He was/is knowledgeable about the company’s products & explained their functions very well. A Very Good Representative for PermaSeal!

Professional, personable and courteous. Thoroughly explained the PMA procedure to me and when finished with the inspection inside and outside he discussed his results and recommendations.