Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Repair
Very happy with the service. All of my questions were answered completely. Everything was explained to my satisfaction.
Jesse
Sanidry replacement
Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.
Preventive Maintenance Service
Jesse is an amazing person .He is very knowledgeable walked me through the whole process.
Foundation Crack Repair
Team was professional and efficient, explained all options and processes. – George Heller and Sam Nardi
Basement Waterproofing
George Heller and Sam were professional and explained everything clearly. Thank yoU!
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Preventive Maintenance Service
Very thorough, knowledgeable and friendly
Crawlspace Encapsulation
Very happy with George Heller and his service today ! Doing crack repairs and crawlspace encapsulation !
Foundation Repair
Thank you George Heller for the great quote and workmanship. Crack repair fixed by the best PermaSeal!
Foundation Repair
Robert L. was a fantastic help to us as we tried to determine the best course of action for the repairs we were considering. No over the top sales pitch, just what we needed!
waterproofing
Perma-Seal install a 166′ linear feet of our exclusive waterproofing drain tile system for Tom P in Marengo, IL. Tom gave the crew and our staff in the office a 5 out of 5 rating for each area of performance.
Drainage System Installation
Interior sub floor drainage system. Easy way to resolve a drainage problem with a basement. Work was completed as promised and on time. Clean up was a little less than expected, however, I was thrilled with the overall experience and would highly recommend them.
Basement Waterproofing
The Perma-Seal consultant was very informative and patient, and the crew was quick and very clean when they worked on my basement. The finished product looks beautiful!
Basement Waterproofing
We had a great experience using Perma-Seal. The sales guy was really professional, took plenty of time to explain why the water seepage happens, showed us a really well designed computer presentation offered solutions and then followed up with a written bid. We compared 3 other companies and checked out references before having the work done by Perma-Seal.
Foundation Repair
When the representative arrived at my home, he was very friendly and quite professional. He quickly diagnosed the problem as being a crack in the foundation near the basement window. He assured us that there was a 95% chance this was really the only problem and that it would not be very expensive to repair. He quoted a price of around $400 and set up a time for the repair man to come out and repair the cracks. Everything happened as described and we were very happy to see there were no more basement leaks after a heavy rain. I would not hesitate to use this company again and I am very grateful to the representative for saving us money.
Basement Wall Crack Repair
They repaired crack on the basement wall and it went well, no problems to report.
Basement Waterproofing
The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.
Waterproofing
Thank you, Karl – you are great! As is the entire waterproofing team at Perma-Seal.
Waterproofing
Sean came to inspect my waterproofing system. He was extremely courteous, efficient, and knowledgeable. He answered all of my questions completely.
Wall Anchors
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.
Preventive Maintenance Services
Keegan arrived on time and quickly got to work checking my pumps and battery backup, etc.. He explained that while the pumps were working the battery needed to be replaced. He explained the cost as well as the cost of a three year service plan, called a three pack. I agreed to the three pack and new battery since it made sense. I’m very happy with Keegan and his quality of work,
Preventive Maintenance Inspection
Keegan did a thorough job of inspecting the system and explained things in a clear concise manner. He also explained all services of Permaseal and represented the company very well.
Preventive Maintenance Services
Keegan was great! Very helpful and knowledgeable.
Preventive Maintenance Check
Excellent service.
Preventive Maintenance Checkup
Keegan was on time and very professional
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Preventive Maintenance Service
Technician, James Heath, performed said inspections at my son’s house in Darien on July 26th. James arrived on time, introduced himself and explained the scope of his visit in a very concise and clear manner. Inspections were completed very quickly. He went over the results and identified other areas he felt should be noted. Explained same and formulated a proposal on the spot and submitted accordingly. I found James to be a very personable and professional individual. He is a team member that any company would be happy to have. So, a big shout out for a job well done! A sure 5 star rating.
Preventive Maintenance Service
Jim was very polite and informative
Preventive Maintenance
Jim B provided a 5 star service
Preventive Maintenance Appointment
Antonio Garcia came to my house for a for my yearly service inspection. Very professional and sincerely concerned with the upkeep of all of my systems.Thank you so much