Customer Reviews and Testimonials

Jake and Johnny were informative and great they offered several options for our pump system to be maintained 5 stars

Jake and Paul helped us learn about the sump system in our new home really appreciate their expertise. 5 stars!

Thank you George for all your help – 2nd time using PermaSeal high quality work !

Jake and Paul were very helpful and it was a quick installation. 5 stars!!!

Anthony Modica was well versed with checking my system and helping me with solving my issue with my discharge location, an issue I’ve had for a long time. He was very descriptive and well spoken. I would give him 10 stars if I could!!!

Anthony was awesome. Great service. No upselling!

Dick was very professional and knowledgeable regarding the products.

Tom was very professional and timely

Jesse was very professional and answered all my questions and concerns. Also gave me pricing for installation. Look forward to have him service our home again.

Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

I had water coming in through two spots in the basement. I was shown all options and pricing but Perma-Seal recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!!

Perma-Seal arrived on time on the designated date to perform the contracted services. All of the employees were very professional and knew their jobs very well. The work was performed in the allotted time frame and very little mess was left when you consider that a jackhammer was used, gravel for the drain was moved inside, and then fresh concrete was mixed and poured to cover the trench. I was very pleased with the work and have had no seepage since the work was done. It’s great that the work has a lifetime warranty and is transferable to a new owner should I ever sell my home. Perma-Seal is a very well run organization and I would not hesitate to recommend them to anybody.

Being at a low spot in my neighborhood, the heavy rains we get periodically through the year, and the amount of water I was seeing getting pumped out during those rains, I wanted some assurances of having a good sump/backup system for my basement (even though I was happy with my self-installed system, I felt like it was time to invest in something more professional looking).After getting a few quotes, I settled on these guys, simply because of the professionalism they showed during their initial visit. The price was a little high for my taste, but then, all bids were coming in around at a similar price. The guy that did the install was professional, clean, and courteous.Now, after a year of it working, I’m happy, it’s been functioning well. I would recommend this company for sump-pump installs.

Perma-Seal trenched the perimeter of my basement, installed drainage and sump pump system, and lined walls with waterproof membrane. They were punctual and finished the project early. With the storms and rain we have had this fall their work was put to the test week after week. As I write this review I am in the basement as we wait for the storms and tornado warnings to end. Our basement is water tight and free of the musty odor.

Perma-Seal sealed 6 cracks in my foundation. It was great! They came in and were done in about 4 hours. They cleaned up after themselves too and since then not a drop of water coming in. I love it, should’ve done this a long time ago.

I have had a basement water problem for years. When I contacted Perma-Seal their Certified Foundation Consultant Mike Keating presented to me a plan to fix the problem once and for all. Mike was prompt, courteous and above all, knowledgeable. He listened to my problem, examined both the inside and outside foundation, and presented two options for my consideration. Their was no pressure to pursue any option. I felt that their Waterguard system was right for me. He described this system in detail and prepared a detailed quote that listed all components and prices. I agreed and a Perma-Seal team showed up on the predetermined date. The team was extremely competent. They did their work efficiently and finished in one day. I have been completely satisfied with their work and less than one week later the Chicago area had one of the heaviest rainfalls in years. I did not have a drop of water in my basement! I would recommend Perma-Seal to anyone looking to solve their basement water problems.

Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!

Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.

Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.

Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!

Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!

Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal

Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.

Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.

Jesse was great….explain everything.

Keegan came today on time and checked my sump pump pit, the Defender and back up batteries. He was friendly, professional and explained exactly what was needed to fix the situation. I appreciated his expertise and feel at ease having him update my sump pump.

Jesse was great