Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
Jake did a great job being early and installing our pump offered information on how to keep our home dry and healthy
Basement waterproofing
Guys did a great job and work fast. Explained everything in detail before they left.
Preventive Maintenance Service
Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.
Sump Pump Repair
Antonio did a fantastic job on replacing the float switch on my sump pump. He was very courteous, friendly and professional when he initially contacted me as well as when he arrived at my house. He was very quick and efficient in the repair as well as very knowledgeable about some questions that I had. He was also training an individual and he appeared to be very helpful and knowledgeable in his training. I want to thank him again for his help!
Jim F.
Foundation Settlement Repair
George Heller was at the home . thank you and look forward to fixing this issue
Preventive Maintenance Service
Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps
Preventive Maintenance Service
John gave a complete explanation on his concerns. Very complete job.
Preventive Maintenance Service
Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring
Preventive Maintenance Service
Anthony did a good job explaining everything.
Preventive Maintenance Service
Anthony and Avery shared a lot of great information, and were very personable
Basement Waterproofing
Dick was very helpful in explaining the solution to our basement spillover. He was patient and answered all questions we had during his visit.
Foundation Crack Repair
Thank you George for all your help – 2nd time using PermaSeal high quality work !
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Basement Waterproofing
Anthony did a thorough and informative inspection of our house. Very easy to work with and understand.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Anthony was pleasant and accommodating to my schedule from our very first communication and was extremely responsive to any questions and concerns I had throughout.
Even though we did not sign on I would recommend perma seal due to the good experience I had with anthony
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Basement Waterproofing
Anthony did a great job of representing Perma Seal. We decided to live with the occasional puddle because of the substantial cost.
Basement Waterproofing
Jesse wad very professional and was awesome. 5 stars
Foundation Crack Repair
Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!
Foundation Crack Repair
Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.
Basement wall reinforcement
Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!
Foundation Crack Repair
Jim G. came by and was very helpful and informative. Very satisfied with his service.
Foundation Crack Repair
Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.
Foundation Repair
Jim G was great. Great experience.
Foundation Crack Repair
Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Foundation Repair
Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.
crawl space encapsulation
Best decision. Professional and pleasant work crew. Had the crawlspace done 30 years ago but what Perma-Seal did last month correctly solved the moisture issues. Perma-Seal is so worth the investment, great resale value.
Crawl space drainage system and installation of new pump
Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.
Basement Defender, Drain Tile
Jason came out and provided me some great options for my crawlspace as well as adding a back up system.
Crawlspace
Jason answered all questions. Thanks!
Crawl space encapulation
Jason from Perma Seal did a great job to identify crawl space issues.
Preventive Maintenance
Gene performed my preventative maintenance check and ran into a few spiders/webs who were residing in my crawlspace as well!! He checked all 15 points listed on the PMA check list well, made some suggestions and checked my water heater as an additional request I had. Gene is a competent professional with a pleasant personality who is an asset to your company.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
crack sealing and crawl space drain tile
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Sump pump replacment
Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.
Sump pump
Jesse
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Outside PVC drainage for sump pump
George was great and gave me a quote the same day ! Thank you PermaSeal
Sump Pump Services
Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Sump Pump Replacement
Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.
Sump Pump Replacement
Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER
Sump Pump Replacement
Christian was professional and friendly and very competent and efficient. I appreciated his service.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Concrete Lifting
Jesse was great explained everything perfectly!!
Concrete Leveling
Joaquin and Angel came today. It appears they did a superb job leveling my concrete slab which had sunk over the last winter. These guys were polite, efficient and thorough. If I needed more work done, I would ask for them.
Great job!
Concrete Lifting
Christian was great. I look forward to leveling my sidewalk
Concrete Lifting
Jesse
Crawl Space & Concrete Lifting
Tom was very personable and helpful, explaining in detail what the services entail. He answered all my questions and provided written estimates with no pressure. Thanks, Tom!
Concrete Lifting
Tom was very professional and timely
Concrete lifting
Hi, we had Tyler come on a Saturday to do the job. I liked him right away , he was knowledgeable, honest, and he likes his job. He did a good job lifting a tough piece of concrete.Glad to have polyfoam under the concrete, so the dirt won’t shift anymore.
Concrete Lifting
Brett M
This gentleman was very professional and understanding of the my situation as a home owner. He very clearly explained options for this work and I was appreciative of that.
Concrete Lifting
Brett was great and explained everything very well.
Concrete Lifting
Jesse Xidis was so professional and thorough with the work that I am needing at my home. I actually learned a lot and will be sure to pass the info to my family and friends because I know they are going to ask! 🙂
Preventive Maintenance Service
Jake arrived early and was informative about our options to keep our basement dry and home healthy.
Preventive Maintenance Service
Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!
Preventive Maintenance Service
Perfecto was very polite and did the job very quickly and smoothly.
Preventive Maintenance Service
Christian was thorough and we are going to bury discharge lines away from the foundation.
Preventive Maintenance Service
Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment
Preventive Maintenance Service
Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.
5 stars!
Preventive Maintenance Service
Jake was efficient and early and gave several options for keeping our home healthy and basement dry.
Preventive Maintenance Service
Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!
Preventive Maintenance Service
Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.
Preventive Maintenance Service
One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.