Customer Reviews and Testimonials

I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.

Thank you for your work George H – Looking forward to getting the concrete lifted at my home !

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Thank you George H for all your help on these pesty crack repairs !

Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Jake arrived early and was informative about our options to keep our basement dry and home healthy.

Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!

Perfecto was very polite and did the job very quickly and smoothly.

I called Perma-Seal find out why I had so much seepage in my basement after the snow melted and it rained last week. Jeff K explained why I got water in my basement and offered several solutions to fix the problem.

Scott came to our house to explain everything that permaseal is going to do to waterproof our basement. He answered all of the questions that we had and made sure that we were all on the same page with what to expect in the next few months. Very friendly guy, and nice to work with. Thanks, Scott!

We had electrical issues and Matt Tomfordhe helped us. He is very professional and courteous. We are getting waterproofing done in our basement. He was part of that team. The whole team is professional and courteous.

Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.

Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!

Jeff was prompt and extremely informative regarding my options for my basement. He was well-versed in the code requirements for the city of Chicago. He thoroughly answered all my questions. I really appreciated the high level of service he provided. I have met with several other businesses and PermaSeal’s customer service is the best I have encountered thus far.

The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.

Perma-Seal replaced all of my basement windows, window wells and added a large escape window.I enjoyed working with Perma-Seal. They came out quickly for the estimate and provided it right away. Once we agreed on the work everything went smoothly. I loved the installers that we had who felt confident and comfortable enough to make suggestions which ended up being the best thing that we decided to do. They were clean, careful and did great work.

Jesse was completely thorough with Perma Seal inspection and Services.

Permaseal inspection today was exceptional. Nothing was found to be out of the norm when talking with your associate/technician, who is very professional, we decided to Sign up for the next 3 year package. We are Very Happy with the service provided and appreciate your business being there for us.

Jake, thanks for the great job with our inspection today. Our questions were answered well and the inspection was done with professionalism. Appreciate a job well done!

Came within window. Explained what needed to get done clearly. had the batteries on him which was convenient.
Happy with service!~

The technician timely arrived and ,explained the issue. The issue was quickly resolved. Extremely willing to assist with any other issues. I would highly recommend Perma Seal.

He explained everything and was easy to work with. john deserves a raise

Very knowledgeable of what they were doing very polite.

Excellent service from a efficient, well informed technician. Thanks geovani.

Christian was my service person and did an excellent inspection. He replaced the sump pump.
I always am pleased with your service and today was no exception!

my service technition Christian was very COURTEOUS.HE CALLED TO ME HE WAS RUNNING LATE AND I WAS THANKFUL OF THAT.HEPROVIDED ME WITH A TOROUGH INSPECTION AND ADVISED ME OF WHAT WAS NEEDED.HE ASSISTED ME CONTACTING gREENsKY WHO I HAVE DONE EXCELLENT BUSINESS IN THE PAST.dON,T LET HIM GET AWAY FROM YOU AS A DEDICATED EMPLOYEE.