Customer Reviews and Testimonials

Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!

Christian was great to work with and made sure everything was running efficiently and my system was good to go. Very helpful & professional.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Christian and Nile were extremely helpful and professional.

Jesse was very thorough and knowledgeable.

We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!

Jim G actually came early today which was better for my schedule. Ultra professional and knew what he was doing. Helped us to understand what we were dealing with. Hope to business together.

Tom was wonderful to work with!

Jesse

Anthony explained everything very thoroughly and addressed potential replacing the water heater and sump pump. They explained the pricing breakdown very clearly and were extremely professional throughout the appointment. Whenever we do decide to replace this items, we will definitely consider and likely go with permaseal.

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved [money] over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

After having 2 major basement floods and a few minor ones over the years, I decided to throw in the towel and give Perma-Seal a call. A rep came out a few days later and assessed my situation and gave me an estimate on the spot. The price was lower than I thought it would be. The salesman was very professional and ‘no pressure’. He did inform us, though, that they were so busy they wouldn’t be able to install the system until the first week of October and this was the last week of June, 2009! I kept my fingers crossed during the weeks prior to the install that we wouldn’t have anymore flooding rains. The crew came on the first of October and was finished the next afternoon. I’m writing this on July 24, 2010, after over 7 inches of rain fell on Chicago in less than 12 hours. I’m very pleased to say that my basement remained bone dry. It’s so dry that my dehumidifier didn’t even turn on. THANK YOU, PERMA-SEAL! I waited to write this review because I wanted to wait and see if the system could handle an Armageddon-ish rainstorm and it passed with flying colors! My poor neighbors are all bailing out their basements and I feel sorry for them. Needless to say I’m overjoyed with the Perma-Seal system in my basement. The only reason I didn’t give them 5 stars is because the crew left a bit of a mess for me to clean up, mainly concrete dust.

Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

Everything was great!! Very Professional. Price was MUCH less than I expected it to be. Would very highly recommend.

Always had great service! – I had a great experience with Perma-Seal,both times that I used them. They repaired a leak in the basement of my previous home 17 years ago, and they did work in my current home in the fall of 2009, and I have never had water in my basement after their repairs. The estimators are always very thorough and make sure that I understand the process and cost involved, and the crew always delivers. Highly recommended!

We had a great experience using Perma-Seal. The sales guy was really professional, took plenty of time to explain why the water seepage happens, showed us a really well designed computer presentation offered solutions and then followed up with a written bid. We compared 3 other companies and checked out references before having the work done by Perma-Seal.

I live in Tinley Park and I called Perma-Seal because my basement was leaking after every rain and they came out and gave a price quote. It was a lot of money to spend so I called another waterproofing company to get a second opinion. They was only dollars difference but there attitude and willingness to fix the problem made me choose them over the other people. They were all so nice and professional and worked quickly. We had our first big rain yesterday and there is no water in my basement.

My basement is as dry as can be after they waterproofed it. I am completely thrilled with the results I had. There’s not one negative thing about this whole experience.

Water coming out of the basement drain and leaking from our basement walls was the issue at hand when we decided to hire this company. The cam showed roots and damage on the pipes that led to the city sewer from our catch basin. We hired Perma-Seal to resolve the issue of water in our basement last year several months after we purchased our new home. The service was timely, communication with the company representatives and contractors was easy and the amount we spent was worth the results. We have been and we will continue to recommend Perma-Seal to our friends and families because of their good service.

Antonia came on time to to appointment. He was very helpful in giving us information in response to our questions and very personable. On scale from 1-5 with 5 being the top rating we give him a 5!

Jake was a great representative of your company! He fully explained everything and did a inspection of inside and out. Plus he offered many other great services that my home could benefit from. Give this man a pay raise.

Great and friendly service. Knowledgeable and helpful.

Keegan was prompt and professional. Thoroughly checked my sump pump and backup system and explained everything. Systems still working well.

Antonio was polite and very friendly. He performed a through review of our crawl space and outside premises. No issues were found with the mechanical’s. He made some recommendations for improvement. I give Antonio high ratings for promptness, speed, thoroughness and friendliness.

Antonio was very thorough and explained everything. Courteous and friendly.

Sam did a very thorough inspection and took the time to explain all the options and recommendations with me. Overall excellent service. Would highly recommend.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

John was very professional, courteous and informative. Send him back anytime.

Keegan was very knowledgeable and professional.