Customer Reviews and Testimonials

Appreciated the time 1antyhjony took to explain options.

xcellent Anthony resolved issues promptly and explained all the issues -exceelent

Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.

Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!

Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.

Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.

Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!

Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!

Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!

Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.

The crew was great, patient and answered all of my questions. Best money I have ever spent on my home!

We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.

Perma-Seal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

Did the job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.

We have heard Perma-Seal advertisements for years particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Perma-Seal.

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved [money] over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

After having 2 major basement floods and a few minor ones over the years, I decided to throw in the towel and give Perma-Seal a call. A rep came out a few days later and assessed my situation and gave me an estimate on the spot. The price was lower than I thought it would be. The salesman was very professional and ‘no pressure’. He did inform us, though, that they were so busy they wouldn’t be able to install the system until the first week of October and this was the last week of June, 2009! I kept my fingers crossed during the weeks prior to the install that we wouldn’t have anymore flooding rains. The crew came on the first of October and was finished the next afternoon. I’m writing this on July 24, 2010, after over 7 inches of rain fell on Chicago in less than 12 hours. I’m very pleased to say that my basement remained bone dry. It’s so dry that my dehumidifier didn’t even turn on. THANK YOU, PERMA-SEAL! I waited to write this review because I wanted to wait and see if the system could handle an Armageddon-ish rainstorm and it passed with flying colors! My poor neighbors are all bailing out their basements and I feel sorry for them. Needless to say I’m overjoyed with the Perma-Seal system in my basement. The only reason I didn’t give them 5 stars is because the crew left a bit of a mess for me to clean up, mainly concrete dust.

Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

Everything was great!! Very Professional. Price was MUCH less than I expected it to be. Would very highly recommend.

Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.

So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!

Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.

Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.

Jesse

Jesse

The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.

Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!

Great representstive.

Jake Baron was a Great representative