Customer Reviews and Testimonials

Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!

Jake was courteous and very informative and efficient for the inspection

Greta job

good job, explained service very well.

Dick was very helpful. He explained the service and every item on the quote so that it makes sense.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Great job!

Jake was polite and informative

Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.

Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.

The Perma-Seal consultant was very informative and patient, and the crew was quick and very clean when they worked on my basement. The finished product looks beautiful!

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

I was very satisfied with Perma-Seal when they came to my home to seal around the gas line coming into my basement. I will definitely refer you to my neighbors if they have similar problems.

Just want to say thank you to Perma-Seal for doing such a fine job on my basement.

When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie’s List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It’s comforting to know that these are two cracks we won’t have to worry about…Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!

The crew was great, patient and answered all of my questions. Best money I have ever spent on my home!

We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.

Perma-Seal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

Did the job quickly, neatly, and at a fair price. Easy to work with, pleasant to deal with. Finished basement a few months ago, no water or seepage since.

We have heard Perma-Seal advertisements for years particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Perma-Seal.

5 star rating for the technician that came out to service the pump.
Professional and extremely knowledgable. Talked me off the ledge after dealing with customer service 2 stars for customer service. Took a day and a half leaving messages and never received a call back.

Jesse

Very informative. Thank you

Inspection & multiple explanations. Jake took the time to explain everything to my understanding.

Jesse was very personable and informative. Very friendly!

Jesse

Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.

Jake is awesome! Thorough and professional!

John was awesome. He did a wonderful job, Would recommend Perma Seal to anybody that wants a professional job done,

Jon was very thorough address all questions I had before we began appreciate all he did