Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Niko Lau did an excellent job. Was very thorough, professional, and punctual!
Preventive Maintenance Service
Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.
Preventive Maintenance Service
Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected
Sump Pump Installation
Dick was very professional and timely.
Attic Insulation
Jim G was at my home for an attic inspection. He thoroughly inspected my attic space. Showed me a power point of the installation process. Very kind and professional.
Preventive Maintenance Service
Jon was very nice and informative and thorough
Preventive Maintenance Service
Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!
Preventive Maintenance Service
Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.
Concrete Leveling
Was proposed different price points from Jon and explained everything very detailed. Fantastic service.
Foundation Crack Repair
Dick’s explanation of the work to be completed was very thorough and easy to understand.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
Follow up work and diagnosis of water in basement
Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.
Basement drain tile repair
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
Fixed my seepage
Rick came to my home and did a thorough inspection. My neighbor’s landscaping was causing excessive water to come towards my home. Rick and Permaseal eased my stress by explaining how the water gets to my basement and they fixed the problem. Thank you Permaseal!RH
Encapsulation
Our rep, Dick Forcone, really did a great job explaining why we had a continual odor coming from our basement. I am so thankful for his expertise and the services provided by PermaSeal.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
found where water leaked into basement
Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!
basement repair
Aurelio was very good at what he does.and very polite.
Basement Waterproofing
Mariano M was on time, very professional and did a great job ‘permasealing’ my basement.
Basement Waterproofing
Pedro and his crew did a great job doing a complete waterproofing of our home’s basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Preventive Maintenance Service
Anthony was friendly and informative.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
OUTSTANDING SERVICE
EXCELLENT KNOWLEDGE
Preventive Maintenance Service
Dick was awesome. Explained the whole process and was in and out.
Preventive Maintenance Service
Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.
Preventive Maintenance Service
Jon was thorough and detailed finding the crack in his inspection
Preventive Maintenance Service
Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!