Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement waterproofing
Guys did a great job and work fast. Explained everything in detail before they left.
Preventive Maintenance Service
Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.
Sump Pump Repair
Antonio did a fantastic job on replacing the float switch on my sump pump. He was very courteous, friendly and professional when he initially contacted me as well as when he arrived at my house. He was very quick and efficient in the repair as well as very knowledgeable about some questions that I had. He was also training an individual and he appeared to be very helpful and knowledgeable in his training. I want to thank him again for his help!
Jim F.
Foundation Settlement Repair
George Heller was at the home . thank you and look forward to fixing this issue
Preventive Maintenance Service
Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps
Preventive Maintenance Service
John gave a complete explanation on his concerns. Very complete job.
Preventive Maintenance Service
Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring
Preventive Maintenance Service
Anthony did a good job explaining everything.
Preventive Maintenance Service
Anthony and Avery shared a lot of great information, and were very personable
Preventive Maintenance Service
Hi
Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service
Mary
maintenance check of encapsulated basement, pump replacement
Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
Basement Waterproofing
Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.
electrical work
David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.
Video camera in sewer line to determine if problems exist
Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b
pending job on honeycombing a basement crack and sump pump replacement
Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
basement waterproofing
Ramon D was courteous, clean and did a good job.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Basement Waterproofing
Great experience when jim!! came to review what was going on with the basement. Identified all issues and promptly made a recommendation that made sense and all the pricing involved. Loved the all round service and the experience he had was amazing
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Diagnosed the issue instantly, gave lowest price, completed a fix in 2 hrs, no issues since then with several major rainstorms. Recommend it strongly and will use again if needed.
Preventive Maintenance Service
Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.
Preventive Maintenance Service
Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!
Preventive Maintenance Service
Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!
Preventive Maintenance Service
The technician Tyler Cook was very professional and thorough. Some advice was given on overall conditions in our basement which were very much appreciated.
Preventive Maintenance Service
Austin Keen was very kind and thorough. He made sure to explain everything he was doing and what we should expect to see. He made sure I understood how the app and the system work. He suggested tips on further protecting our foundation and made sure I knew how successfully the basement defender system has worked. I appreciate his kindness and his offering his phone number for โany questions, any time.โ Five stars for sure! Jodi Biancalana
Preventive Maintenance Service
Anthony explained the work so we can understand the process.
Preventive Maintenance Service
The Permaseal representative that came to our home was outstanding! His name is Tyler Cook. He took the time to explain what he was doing as he inspected the sump pump which included an inspection of the outdoor drains. He also inspected the rest of our basement. It was refreshing to get an inspector that truly cared about his job and was willing to take the time to talk to us and give us suggestions. We signed up for the multiple inspection package for 5 years for $325.
Preventive Maintenance Service
Antonio was great!! He was friendly & informative and taught me everything I need to know about my sub pump as well as a quote for a new backup.
Preventive Maintenance Service
Jon was awesome! He came, explained everything he was doing and was thorough.
Preventive Maintenance Service
Jake is outstanding! He explained everything and gave me options. I highly recommend.