Customer Reviews and Testimonials

Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold

Anthony did a terrific job addressing our issues with the Basement Watchdog and explaining the current state of our system. Would highly recommend him!!!

Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.

Tom very good at informing me of my options and what needed to be done

No issues.

Brett was very professional and explained the project very well.

Jim G was great. Great experience.

Christian and Jacob both did a fine job and if I could give 10 stars, I would.

Tom was very professional in his approach and assessments of my needs. A true pleasant professional

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.

Perma-Seal replaced all of my basement windows, window wells and added a large escape window.I enjoyed working with Perma-Seal. They came out quickly for the estimate and provided it right away. Once we agreed on the work everything went smoothly. I loved the installers that we had who felt confident and comfortable enough to make suggestions which ended up being the best thing that we decided to do. They were clean, careful and did great work.

I was happy with the service. It has not been a year yet. Overall, they were good with the explanations and stuff. How they interacted with me, I have no complaints. They were with in ballpark with everybody else. It was a little more than we thought it would be. My only complaint was, not a lot of the workers spoke English, the head guy spoke English, so I could ask him questions. But, I could not ask any of the other workers questions because they did not speak English. The communication was hard. They were on time. They cleaned up and everything. I would recommend them.

I was very, very pleased. He was very knowledgeable and informative. He did a fine assessment and repairs. I was very pleased in every aspect of the service. They did a real nice job and cleaned everything up when finished.

Interior sub floor drainage system. Easy way to resolve a drainage problem with a basement. Work was completed as promised and on time. Clean up was a little less than expected, however, I was thrilled with the overall experience and would highly recommend them.

The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.

Salesman came first. We explained the problem. He estimated that a seal would work, and quoted $250.00. We agreed on the spot. A workman came a few days later by appointment and filled the crack with a plastic epoxy, Took about 90 minutes. He cleaned up after himself, and the repair has held up ever since.

When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.

After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.

I cannot even begin to thank you enough for all of your help with the location of the entry point of the water seepage in my basement. Your professionalism, friendliness and kindness are so very much appreciated. Perma-Seal is the best ever because of people like you! Thank you very much for all of your help.

Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.

So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!

Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.

Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.

Jesse

Jesse

The technician who did the inspection was excellent. He was extremely thorough. He explained things that no one else had previously. He was very helpful and informative and made sure he thoroughly tested the sump pumps.

Jesse was extremely knowledgeable and helped solve an issue and question that I had. Jesse is top notch!!

Great representstive.

Jake Baron was a Great representative