Customer Reviews and Testimonials

Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.

Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.

Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!

Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!

Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!

Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.

Jim G. came by and was very helpful and informative. Very satisfied with his service.

on time and friendly

Jesse

Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.

Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.

Really good experience today with Antonio!

I was very impressed with the knowledge that Jeff K had regarding the seepage issues with my basement. He offered several options to fix my leaky old basement. I can’t wait to have a dry basement.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

I called Perma-Seal find out why I had so much seepage in my basement after the snow melted and it rained last week. Jeff K explained why I got water in my basement and offered several solutions to fix the problem.

Scott came to our house to explain everything that permaseal is going to do to waterproof our basement. He answered all of the questions that we had and made sure that we were all on the same page with what to expect in the next few months. Very friendly guy, and nice to work with. Thanks, Scott!

We had electrical issues and Matt Tomfordhe helped us. He is very professional and courteous. We are getting waterproofing done in our basement. He was part of that team. The whole team is professional and courteous.

Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.

Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!

Jeff was prompt and extremely informative regarding my options for my basement. He was well-versed in the code requirements for the city of Chicago. He thoroughly answered all my questions. I really appreciated the high level of service he provided. I have met with several other businesses and PermaSeal’s customer service is the best I have encountered thus far.

The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

John was awesome! He professional and knowledgeable.

Jessie is PHENOMINAL!!!

Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C

JESSE is very professional and helpfull appreciate his help.

Jesse took time to explain the problem .

Geovani was timely and friendly. Explained everything that he was doing and gave updates. Great service.

Jon was exceptional at his work

On time. Knowledgeable. Provided good options

Sam was efficient and helpful.

Jesse came to inspect the sump pump and did and excellent job. He was even early for the appointment. Easy to talk to and extremely professional.