Customer Reviews and Testimonials

Jesse was the nest!!!!!

Jake was on time and gave us info about keeping our basement dry and our home healthy with back up sump systems and upkeep of our older water heater

Our basement system gives us peace of mind !! Arthur Killingsworth was very informative and a pleasant guy. He answered my questions and provided information on possible future services.

Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.

Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space

Anthony was excellent! Explained everything well and pointed out some concerns that we were not aware of

Jake was courteous and efficient offering us several options to keep our basement healthy and a more liveable space with insulation options.

Niko Lau was very good at explaining any questions I had!! A+ Service!!!!!!!!!

Thanks, Jonathon! We appreciate your prompt and candid service!!

Christian did great found the problem and corrected it

Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.

Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!

Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.

About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism

The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).

My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.

I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.

Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!

Christian and Nile were extremely helpful and professional.

Anthony explained everything very thoroughly and addressed potential replacing the water heater and sump pump. They explained the pricing breakdown very clearly and were extremely professional throughout the appointment. Whenever we do decide to replace this items, we will definitely consider and likely go with permaseal.

Anthony did a super job!

Great experience with John. He provided great explanations and helped us tremendously.

Anthony did a great job and was very helpful!

Anthony gave very clear information about how everything is working and what we need

Antonio did an excellent job listening to my problem, inspecting the sanidry unit and explaining my options to me.
He did a great job answering all my questions and installing the new unit. 5 stars!

Christian is very knowledgeable and thorough. He is very helpful explaining potential problems and recommending solutions. I would highly recommend him to anyone and he is a great asset to your company.

Jesse

Christian is wonderful, professional, and knowledgeable. Has gone above and beyond. You are lucky to have him.