Customer Reviews and Testimonials

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!

Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.

John, was great explaining the process. He was on time and very friendly.

JON was very informative and explained the perma seal process very well , thank you Jon

Jake was courteous and informative about how to best keep my basement dry and my home healthy.

Dylan was very helpful, and very nice. I recommend him everytime

Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.

Christian was great. Very informative

Thanks Christian for your attention to detail

Niko was very thorough with his explaining potential options for our home. Much appreciated.

Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!

Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.

When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.

Rick came to my home and did a thorough inspection. My neighbor’s landscaping was causing excessive water to come towards my home. Rick and Permaseal eased my stress by explaining how the water gets to my basement and they fixed the problem. Thank you Permaseal!RH

Our rep, Dick Forcone, really did a great job explaining why we had a continual odor coming from our basement. I am so thankful for his expertise and the services provided by PermaSeal.

Eleazas was great!

Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!

Aurelio was very good at what he does.and very polite.

Mariano M was on time, very professional and did a great job ‘permasealing’ my basement.

Pedro and his crew did a great job doing a complete waterproofing of our home’s basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.

Antonio was excellent. He was early for our appointment, explained what needs to be done and stressed the importance of a warranty.

Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.

I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.

Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.

I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.

Bob Cihlar

Antonio arrived on time and was very professional. He answered all my questions in a timely manner.

5stars

Quick and painless

Anthony did an inspection of the crawl space and made some recommendations. He was knowledgeable and friendly.

I am considering his proposals for future improvments.

Thank you !

Efficient and friendly technician. Permaseal always shows up when they say they will.

Jake came into our home and explained everything thoroughly. He was very professional and answered all of questions.