Customer Reviews and Testimonials

Nice friendly and informative technician. Thanks for you help today!

Jake was polite and informative also very patient with my questions.

Christian did a great job

Anthony was on time, courteous, friendly, and knowledgeable.

Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.

Very knowledgeable and on time

Anthony explained things thoroughly and gave good options!

Anthony was very friendly, professional and respectful of my home, which I very much appreciated. He clearly explained what he was looking at at also clearly reviewed his findings and recommendation. He thoroughly answered all of my questions and reviewed the pros/cons of taking advantage of the various services offered by Perma-Seal. I would gladly have him be my primary POC at Perma-Seal.

Had a great experience with christian. On time and knowledgeable. thanks

Great service, very knowledgeable

Pedro and his crew did a great job doing a complete waterproofing of our home’s basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.

Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.

David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.

Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

Ramon D was courteous, clean and did a good job.

Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.

Great experience when jim!! came to review what was going on with the basement. Identified all issues and promptly made a recommendation that made sense and all the pricing involved. Loved the all round service and the experience he had was amazing

Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have

Tony W was good.

Jon was very professional answered all my questions effectively and offered solutions to the problems I have broke down the estimates to each problem and thorough inspection very friendly in the process

Very helpful & explained everything that we needed. Great guy.

Keegan was just a pro from start to finish. Arrived on time, was efficient, professional, knowledgeable and informative. Really appreciate his work.

Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.

Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.

Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.

Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!

Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!