Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!
Preventive Maintenance Service
Anthony was very professional and very informative!
Preventive Maintenance Service
We had Avery out to the house today and he got us a new battery and are happy to have had him in our home. Thanks for the great service!
Crawl Space Waterproofing
Dick was wonderful – he arrived on time and was very professional and informative. He did a thorough review of our project and put together a great quote. We are happy to have worked with him.
Sump Pump Installataion
Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !
Preventive Maintenance Service
Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses
Preventive Maintenance Service
Jon was thorough and clearly answered my questions. Very friendly and professional.
Foundation Repair
Dick had great info and explained things well.
Preventive Maintenance Service
Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!
Preventive Maintenance Service
Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.
Basement Waterproofing
Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!
Susan H.
Basement Waterproofing
Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.
Basement Waterproofing
Very helpful
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Basement Waterproofing
Jesse
Basement Waterproofing
Tomas is an amazing person and asset to your company. Please treat him like he did treat me
Window well drains / sump discharge line
Thank you George H for your help and expertise! Flooded basement is a thing of the past.
Basement Waterproofing
I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.
Yard Drainage
Thank you George Heller for a fair price and consultation !
Basement Waterproofing
John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John
Foundation Crack Repair
George was my rep thank you!
Foundation Crack Repair
Jim G was very thorough and professional. Highly recommend.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Foundation Crack Repair
I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Foundation Crack Repair
Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.
Foundation Crack Repair
Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!
Crawl Space Waterproofing
Excellent service. Tony W!
Crawl Space Waterproofing
Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!
Crawlspace Waterproofing
Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.
Crawl Space Waterproofing
Thanks Mr.Ballard
Crawl Space Repair
Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.
Permaseal Inspection
Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!
Encapsulation
Aaron was very profession and very knowledgeable. He was easy to talk to and had a nice ease about him. I appreciated his help. He made. E feel comfortable as a customer.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Driveway Lifting / Crawl Space Sealing
Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!
Vapor Barrier in crawl Space
My evaluation comes in two parts. First was the visit by Rob Kirincic the Sales Rep. He was courteous, very professional and knowledgeable. He examined the crawl space, explained the process, showed the video and then had to call his boss to validate pricing for the removal of some junk items. Great rep for your company.
On Monday of this week, the team of Daniel, Angel S, and Raul T showed up to start the project. They put down tarps, put on protective clothing and made certain the pathway was clear from the job site to the truck parked in the driveway.. They worked quickly, quietly and very professionally. When finished they cleaned everything, let me examine their work (although I am not qualified to evaluate their work beyond the visual) and then departed. Excellent workmen who are a credit to Perma Seal.
Sump Pump Installation
Dick was very helpful in providing the quote and answering my questions. He coordinated with me in advance on what time he would arrive. He took time to answer my questions and explain the information.
Sump Pump Install
Christian was prompt. Told me I needed a new sump pump as mine was 10 years old and suggested replacing the ejector pump.
Sump Pump Installation
Anthony did a great job of drawing us a picture of our 2 systems, including pumps, batteries, and chargers. He clearly explained all our options for bundling or piece-mealing the prices. He was also cordial and helpful. Great experience!
Sump Pump Repair
Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.
Sump Pump Replacement
Jake was polite and efficient in getting my new basement defender set up
Battery replaced and new pump
Great customer service. Repair was explained clearly. Done in a timely manner.
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Concrete Lifting
Christian did a great job. Very personable. Look forward to the work
Concrete Lifting
Jon was very helpful
Concrete Lifting
Jake did a good job with options for lifting our concrete patio in the backyard
Concrete Lifting
Jake provided good honest feedback about my concerns on the front stoop of my home.
Concrete Lifting
Thank you George H for your concrete help! Looking forward to getting it sealed
Concrete Lifting and Stabilizing
Jake and Kyle did a fantastic job explaining the process of raising our back patio 5 stars!
Concrete lifting
Jake came out and was polite and efficient in offering us a few solutions to raise and stabilize the concrete walkway by our garage.
Concrete Lifting
Jake came out and did a great job explaining our options to lift and stabilize all the concrete that has sunk at our home.
Concrete Lifting
Jake was polite and informative helped my wife and I understand the cause of our sinking garage floor and foundation
Concrete Lifting
Many people have tripped on my front sidewalk – thank you Perma-Seal for polylevel and George H for all your help!
Preventive Maintenance Service
Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.
Preventive Maintenance Service
The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.
Preventive Maintenance Service
Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person
Preventive Maintenance Service
Jake was courteous and professional with a thorough inspection discovering a new crack in our basement foundation wall. He also made us aware of options to upgrade our homes sump system to better protect us from flooding.
Preventive Maintenance Service
Jake was out early and immediately diagnosed that it was not in fact perma-seals installed work but my hvac I appreciated his thorough and succinct work
Preventive Maintenance Service
Jon was able to get out right away and solve my issue very quickly
Preventive Maintenance Service
Anthony was very personable and very well informed about how basement systems work. Very happy to do work with.
Preventive Maintenance Service
I liked the way Anthony sat down and broke down different options for me, instead of giving me a large bill
Preventive Maintenance Service
Service was great today. On time with excellent communication. Very happy with today’s appointment.
Preventive Maintenance Service
I’m very impressed with Anthony. He called before his arrival to give me enough time to get to the property, was very punctual, and did an amazing job answering all my questions