Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony was awesome. Great service. No upselling!
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Concrete Lifting
Tom was very professional and timely
Preventive Maintenance Service
Jesse was very professional and answered all my questions and concerns. Also gave me pricing for installation. Look forward to have him service our home again.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Preventive Maintenance Service
Jake was polite and informative
Basement Waterproofing
Anthony did a thorough and informative inspection of our house. Very easy to work with and understand.
Preventive Maintenance Service
Antonio did a fine job.
Preventive Maintenance Service
Jake was polite and informative
Preventive Maintenance Service
Jake was polite and informative
Wall Anchors, extension rods and interior crack repair
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
Cracks in the basement
Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism
Installing Perma-Seal Basement System for water problems in basement.
The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).
Waterproofing
My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.
Free Estimate
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
Repair of multiple foundation cracks.
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
Installed separate circuit for sump pump
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn’t hesitate to call again for any problem in the future.
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Leak check, sump pump battery replacement
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
Preventive Maintenance Service
great service and quick. would use again for sure!
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Preventive Maintenance Service
Austin took the time to explain everything to me. And then prepared a proposal (which we accepted) for a buried discharge pipe.
Preventive Maintenance Service
Geovani was very informative. Satisfied with the work
Preventive Maintenance Service
Christian did a terrific job – thank you!
Preventive Maintenance Service
Jake, Best support ever. Jake resolved battery problem, and other equipment issues.
Preventive Maintenance Service
Excellent service
Sanidry replacement
Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.
Preventive Maintenance Service
Jesse is an amazing person .He is very knowledgeable walked me through the whole process.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.