Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jake was informative and offered options to consider maximizing my homes value with the upcoming planned sale
Foundation Crack Repair
Jim G was out today for an estimate. He is wonderful. Showed up on time and asked to take off his shoes. Was very professional and honest.
Preventive Maintenance Service
Christian called before arrival and was right on time. very easy to work with!
Basement Waterproofing
Dick was very helpful in explaining the solution to our basement spillover. He was patient and answered all questions we had during his visit.
Drain Installation
Hugo Morales installed a new drain. He performed a thorough service and answered all questions.
Preventive Maintenance Service
Jake and Johnny were informative and great they offered several options for our pump system to be maintained 5 stars
Preventive Maintenance Service
Jake and Paul helped us learn about the sump system in our new home really appreciate their expertise. 5 stars!
Foundation Crack Repair
Thank you George for all your help – 2nd time using PermaSeal high quality work !
Preventive Maintenance Service
Jake and Paul were very helpful and it was a quick installation. 5 stars!!!
Preventive Maintenance Service
Anthony Modica was well versed with checking my system and helping me with solving my issue with my discharge location, an issue I’ve had for a long time. He was very descriptive and well spoken. I would give him 10 stars if I could!!!
Basement Defender installation
Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
Estimate after water in basement
Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn’t need. I didn’t end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.
replace sump pump seal cracks basement wall.
Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.
Replacement window cover on basement escape window
Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.
Basement waterproofing estimate
Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!
Replace window well liner and install covers for 3 window wells
Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.
Install new sump pump and repair basement crack
Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!
Concrete Lifting Consultation
Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.
Additional work to basement drain tile system – adding a flange solution for iron ochre problems.
About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!
Concrete Lifting
Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)
Leveling sidewalk
This is an update to a previous review I had written. When I wrote my review I was very unsatisfied with the job that was done, shortly after writing my review I received a call from Permaseal asking about why I was so dissatisfied with the job. I explained how it was not fixed like we were told it would be. They offered to come out and check it out and redo it. Mark and his crew showed up today and redid the sidewalk and it looks really great, it is nice and level now. I have to say I never expected them to make it right because so many companies now don’t seem to care anymore. My hat is off to Permaseal as far as I am concerned now they are a very good company, they stand behind their work. Mark (I’m sorry I didn’t get his last name) was wonderful about making everything right, very professional and extremely courteous. If you need good quality work done don’t hesitate to contact Permaseal, they are one of few companies that really stands behind their product and work.
Poly level
Richard was awesome for my estimate. Helped explain in vivid detail of process of poly level and even video streamed with the workers to determine how and where to lift. Highly appreciated and recommended.
Preventive Maintenance Service
He explained everything and was easy to work with. john deserves a raise
Preventive Maintenance Service
Very knowledgeable of what they were doing very polite.
Preventive Maintenance Service
Excellent service from a efficient, well informed technician. Thanks geovani.
Preventive Maintenance Service
Christian was my service person and did an excellent inspection. He replaced the sump pump.
I always am pleased with your service and today was no exception!
Preventive Maintenance Service
my service technition Christian was very COURTEOUS.HE CALLED TO ME HE WAS RUNNING LATE AND I WAS THANKFUL OF THAT.HEPROVIDED ME WITH A TOROUGH INSPECTION AND ADVISED ME OF WHAT WAS NEEDED.HE ASSISTED ME CONTACTING gREENsKY WHO I HAVE DONE EXCELLENT BUSINESS IN THE PAST.dON,T LET HIM GET AWAY FROM YOU AS A DEDICATED EMPLOYEE.
Preventive Maintenance Service
Jake performed the inspection ss requested and offered some valuable suggestions for improvements and preventive maintenance and thoroughly explained everything
Preventive Maintenance Service
Very good service very appreciative of jons help
Preventive Maintenance Service
Jake was courteous and prompt. Explained everything thoroughly and did a great job replacing the pump. Left everything spotless. Thanks Jake and permaseal!
Preventive Maintenance Service
Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls
Preventive Maintenance Service
Jesse