Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete lifting
Jake came out and was polite and efficient in offering us a few solutions to raise and stabilize the concrete walkway by our garage.
Concrete Lifting
Jake came out and did a great job explaining our options to lift and stabilize all the concrete that has sunk at our home.
Foundation Crack Repair
Thank you PermaSeal and George H – On time / great price / great people
Concrete Lifting
Jake was polite and informative helped my wife and I understand the cause of our sinking garage floor and foundation
Concrete Lifting
Many people have tripped on my front sidewalk – thank you Perma-Seal for polylevel and George H for all your help!
Concrete Lifting
Jake and Kyle were polite informative and efficient on explaining how perma-seal can help with my sinking concrete walkway
Crawlspace Encapsulation
Great work from start to finish – thank you George H and Perma-Seal
Preventive Maintenance Service
compassionate, thorough and efficient. Thanks Christian
Preventive Maintenance Service
Jake was very Congenial, and efficient about how we can keep our home healthy
Basement Egress Windows
Dick communicated his arrival time and was prompt. He was informative with the install details, and answered all my questions with patience.
Follow up service after installation
I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.
9239 South 87th Avenue
The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!
basement waterproofing estimate
George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!
Basement Defender installation
Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
Estimate after water in basement
Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn’t need. I didn’t end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.
replace sump pump seal cracks basement wall.
Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.
Replacement window cover on basement escape window
Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.
Basement waterproofing estimate
Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!
Replace window well liner and install covers for 3 window wells
Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.
Waterproofing
Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.
Foundation Repair
We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Permaseal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Permaseal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.
Concrete Lifting
Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)
Leveling sidewalk
This is an update to a previous review I had written. When I wrote my review I was very unsatisfied with the job that was done, shortly after writing my review I received a call from Permaseal asking about why I was so dissatisfied with the job. I explained how it was not fixed like we were told it would be. They offered to come out and check it out and redo it. Mark and his crew showed up today and redid the sidewalk and it looks really great, it is nice and level now. I have to say I never expected them to make it right because so many companies now don’t seem to care anymore. My hat is off to Permaseal as far as I am concerned now they are a very good company, they stand behind their work. Mark (I’m sorry I didn’t get his last name) was wonderful about making everything right, very professional and extremely courteous. If you need good quality work done don’t hesitate to contact Permaseal, they are one of few companies that really stands behind their product and work.
Poly level
Richard was awesome for my estimate. Helped explain in vivid detail of process of poly level and even video streamed with the workers to determine how and where to lift. Highly appreciated and recommended.
Preventive Maintenance Service
Anthony explained the work so we can understand the process.
Preventive Maintenance Service
The Permaseal representative that came to our home was outstanding! His name is Tyler Cook. He took the time to explain what he was doing as he inspected the sump pump which included an inspection of the outdoor drains. He also inspected the rest of our basement. It was refreshing to get an inspector that truly cared about his job and was willing to take the time to talk to us and give us suggestions. We signed up for the multiple inspection package for 5 years for $325.
Preventive Maintenance Service
Antonio was great!! He was friendly & informative and taught me everything I need to know about my sub pump as well as a quote for a new backup.
Preventive Maintenance Service
Jon was awesome! He came, explained everything he was doing and was thorough.
Preventive Maintenance Service
Jake is outstanding! He explained everything and gave me options. I highly recommend.
Preventive Maintenance Service
Jessie was Great!!
Very informative and professional.
Preventive Maintenance Service
Antonio was excellent. He was early for our appointment, explained what needs to be done and stressed the importance of a warranty.
Preventive Maintenance Service
Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.
I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.
Preventive Maintenance Service
Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.
Preventive Maintenance Service
I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.
Bob Cihlar