Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Attic Insulation
Jim G was out today to inspect my attic space. He was very professional and thorough. Appreciate his honesty as well.
Sump Pump Installation
Great job done by jesus
Preventive Maintenance Service
Jake was polite and informative about getting my window well covered and repairing the cracked concrete in my basement.
Concrete Lifting
Jon was very helpful
Concrete Lifting
Jake did a good job with options for lifting our concrete patio in the backyard
Crawl Space Repair
Jim G came to inspect the crawl space. He gave us an estimate and we scheduled the job to be done.
Foundation Repair
Jim G was very professional. Found issues that weren’t on my radar and pointed them out. Job well done.
Preventive Maintenance Service
Christian was great! He did a very good job, was kind, knowledgeable and reliable. I would recommend his work!
Concrete Lifting
Jake provided good honest feedback about my concerns on the front stoop of my home.
Preventive Maintenance Service
Had inspection done today by Nico. He was very clear and thorough. He explained all my options without any pressure. I am glad to have Perma Seal working with me.
waterproofing basement
We were so pleased with our experience with PermaSeal. The sales person was prompt and had knowledge of the product. Vincente was very professional with the task. It has not rained yet, as of now I feel confident with the experience with Perma-Seal. Thanks again Vincente for your work ethic.
Sump pump battery replacement and inspection
Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!
basement waterproofing
Alex Morales and Leo Mireles did an outstanding job in my mother’s basement. They arrived on time, were very polite and professional. It was not an easy job and they worked non-stop and very hard for hours. I thought that I would have a mess to clean up but was pleasantly surprised at how they hauled away everything and left it amazingly clean!! Would highly recommend Perma-Seal and especially Alex & Leo!!
Seal a wall crack
Ramon Duran came to my house to do the repair on my cracked basement wall. He was on time, personable, efficient and gave a little extra by recommending and adding gravel to my window wells. He is the kind of workman you would want to let into your home to perform a service.
Basement waterproof
Just had my basement finished and couldn’t be more pleased! Gilbert and his crew did phenomenal work! Can’t even tell I had any work done in my front yard. All were friendly and very courteous. Will highly recommend!!
basement seal
Raul, Isai and Bernardo did a Excellent job and answered all my questions….Perma-Seal, I will recommend you and your team to my friends.
Installed new sump pump and basement defender kit (battery backup sump pump).
Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.
Repair leak in wall of basement
I was so impressed with the job done by Vicente today. He explained everything he did. The area was immaculately clean when he left… he even remembered to close the windows we opened for improved ventilation and rehung the curtains we took down! Job well done, Vicente. Thank you.
seal leaking cracks in basement walls
Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.
Foundation repair, sewer flood control, inspection for possible interior drain tile
Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
crack repair
Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below:OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
wall crack
Phillip gave us a 5 out of 5 stars for the work our team did repairing his foundation wall crack on home located on Mustang Court in Streamwood. Our client report card shows:The office staff answered promptly and was friendly and courteous. 5The office staff communicated with me effectively. 5
Foundation Crack Repair
Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.
Service Call on Crack Repair
Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.
Wall Anchors
We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.
Service Crack Repair
I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.
Service Call on Crack Repair
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
Warranty on Wall Anchors
Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.
Foundation lifting with piers and carbon fiber strap installation
They had to do a lot of work to fix my block foundation with lifting and straightening. Now I have the most solid foundation in the neighborhood. They did the work fast and cleaned up without leaving a big mess.
Foundation Repair, Drainage System Installed & Upgraded Sump Pump System
I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Annual clean and service for three basement sumps
Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Sump pump check
Doug explained everything and took care of our issue quickly. He was very professional and friendly.
Lifted two concrete driveway slabs
My driveway had been sinking very slowly since we moved in 15 yrs ago. I assumed paying a lot of money to have my driveway replaced was the only option, until a neighbor told me about Perma-seal. I was a little skeptical, but his driveway looked great. I got an estimate from Perma-seal and the work was done in Nov 2020. I was home when the work was done and watched the entire process. I was completely impressed with the professionalism, work ethic and friendliness of the Perma-seal team which was led by Xavier Esteban, and was especially impressed with the results. The driveway slabs were 2-3′ below the garage floor and they are now exactly level with the garage floor with a beautiful expansion joint seal. The Perma-seal team could not have done a better job. I asked a TON of questions to understand how it all worked and Xavier and his partner were interested in explaining how everything worked. They really seemed to like what they were doing. They said every job is different and is a challenge. A really excellent job by a great team. I highly recommend Perma-seal.
smoothed poured concrete with sander, removed pieces of flooring to form a level surface to refinish, re-attached outlet from previous work job
Ramon Duron cheerfully repaired my floors to my satisfaction. He is a credit to the Permaseal family!
Raising concrete walk away from house
Both Noe F & Marcos A did an outstanding job working on my house,they were extremely professional and Expedient and also personable I highly recommend using Perma Seal their sales team,customer service and best of all their excellent service providers
Concrete Lifting Consultation
Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.
Waterproofing
My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.
Fondation cracks and sloping stairs and sidewalk
John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you
Driveway and screened porch repair
Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far
found where water leaked into basement
Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!
Drainage Flange, Triple safe liner and lots of stone and concrete work.
Perfecto and his crew completed the work without any hassles and the work looked great when finished. Minimized the amount of dust and cleaned up when the project was done. 100% satisfied with the work and the leadership and work provided by Perfecto. Would certainly use again.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Preventive Maintenance Service
Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.
Preventive Maintenance Service
Jesse was great. Very thorough. I will definitely continue us to n use Permaseal
Preventive Maintenance Service
Anthony was great – thank you!
Preventive Maintenance Service
The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Preventive Maintenance Service
Anthony was friendly and informative.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
OUTSTANDING SERVICE
EXCELLENT KNOWLEDGE