Customer Reviews and Testimonials

I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.

Jim G. came today to identify issues with dampness in my crawl space. He is very pleasant and was very communicative before he arrived, he arrived on time, was very professional and explained in great detail the issues he found. He also explained in detail the cost of repairing the different issues and timing of the repairs.

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Dick did a very thorough job explaining the process of getting an egress window installed. He answered all my questions thoroughly. He was very respectful and professional. Company Website was also very helpful- provided info about egress windows.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jesse is very knowledgeable and friendly.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.

Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Michael kulis gave me an estimate on what it would take to keep my basement dry. He explained everything very well. He is very knowledgeable and professionable.

Michael kulis was very helpful and informative. He has a wonderful personality and made us very comfortable and confident.

The salesman was a very pleasant person. He explained the work very well. Very professional.

I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.

Pedro and his crew were amazing! They did a lot of backbreaking work in order for our basement to be fixed. The team was extremely polite and they kept me up-to-date with progress from start to finish which is very much appreciated because this is a very big job and it makes you understand the process more in details and they keep you involved. The crew was able to answer all my questions and concerns from start to finish. A huge thank you to the team for helping my flooding basement stay dry!

I want to let the company know that one of the reasons you have a 4.99 rate is your employees. Gilberto and Julio are two of the best you have. You are lucky to have people like them. Excellent work and character. Thanks

I was very happy that I called permaseal everyone has been super helpful and today I had my inspection for my basement to find out why it was leaking water. Zack Warren was my inspector. He greeted me with a smile and welcomed all my questions and eased my worries! He was very detail in explaining what was happening and what needed to be done to fix the problem. He didn’t try to up charge me for things I didn’t need and gave me options to help me afford fixing my basement. Thank you Zack and I hope the contractors are as delightful as you were!

Enrique and Leo did an excellent job on waterproofing my basement.Hard workers with quality work.They are the best,strongly recommend the right guys for the job.JimMunster Indiana

Zachary came by and spent the time to educate us about our basement flooding and clearly present the options and possibilities to control it. He was knowledgeable, respectful, professional, and answered all our questions.

Zach W. was friendly and very knowledgeable. He clearly explained all our options to solve our problems and got us on the schedule before he left. He made the process less complicated and painful! He is a great frontline contact for your company!

I was very pleased with the result after Perma-Seal worked on my foundation. The crew was well-managed, courteous and careful of my property and everything was done as described. I received full value for the money!

Always had great service! – I had a great experience with Perma-Seal,both times that I used them. They repaired a leak in the basement of my previous home 17 years ago, and they did work in my current home in the fall of 2009, and I have never had water in my basement after their repairs. The estimators are always very thorough and make sure that I understand the process and cost involved, and the crew always delivers. Highly recommended!

We had foundation leakage in our basement and Perma-Seal installed a french drain. They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

Jason T. was super with our foundation repair project. Thanks again.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

I have nothing but praise for Perma-Seal. They were all so nice, helpful and patient when answering questions about my foundation. The crew introduced themselves when they arrived and left the work area very clean when they left. Working with Perma-Seal was such a pleasant experience!

Had my foundation repaired – I just had my foundation repaired by them. They worked very quickly for the middle of winter and I was very impressed by the way they worked and surprised me by the outcome.

The leaks we had were resolved. They did a good job. They excavated & filled the crack in the foundation of our home.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Allen was very patiently able to explain our problem and the most knowledgeable about the sump, and most of all, he was very courteous. We’ll surely refer Perma-Seal to our friends.

Bill Nicholson of Perma-Seal was very professional, polite and thorough. He did not rush, and even asked me if I had any concerns or questions. I will have him come back on next year when I have a new sump pump installed!

Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved $$ over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

I was very satisfied with the drain tile and sump pump installation that was done by the Perma-Seal waterproofing crew. Jim went out of his way to make sure that I was happy and stayed informed with the work that they did.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

Tom gave a detailed picture of the project and explained the applicable terms clearly. He showed how the work is done with videos.

Nick L. Was very professional and made sure I understood what I needed and why.

Sean was great. I love working with professionals and Sean is one by far.

Sean was very hepful. Was much more helpful that I expected. Thanks.

Sean was very polite; My driveway will not have the chipmunks anymore.

Tom did a great job! He listened to my concerns and provided solutions.

Sean was on time and explained the process in depth. He answered all my questions and was extremely polite. My brother lives next door and has similar issues with his front steps. Sean went and gave him an estimate as well. We are both considering doing the projects.

Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!

Nick L was an absolute professional! He was patient, kind and very informative. I’m looking forward to doing business with Permaseal.

Very informative. Sean explained process and considering for future!

Jake performed the inspection ss requested and offered some valuable suggestions for improvements and preventive maintenance and thoroughly explained everything

Very good service very appreciative of jons help

Jake was courteous and prompt. Explained everything thoroughly and did a great job replacing the pump. Left everything spotless. Thanks Jake and permaseal!

Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls

Jesse

great service and quick. would use again for sure!

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Austin took the time to explain everything to me. And then prepared a proposal (which we accepted) for a buried discharge pipe.

Geovani was very informative. Satisfied with the work

Christian did a terrific job – thank you!