Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Christian was courteous and on time. Thank you for your honesty.
Foundation Repair
Excellent service from Jesse.
Concrete Lifting
Thank you George H for the quote and help with concrete lifting !
Preventive Maintenance Service
Anthony Modica your service representative was very knowledgeable, polite and helpful.
It was a pleasure working with someone
Who cares about good service.
Thank you
Preventive Maintenance Service
Niko was a pleasure to work with. His knowledge, patience and time spent answering my questions made a difference in my understanding of the work that was getting completed. Working with Perma-Seal has overall been a good experience.
Preventive Maintenance Service
Jon was very helpful and informative
Attic Insulation
Jim G was great. Thoroughly inspected my attic and gave recommendations. Very professional.
Concrete Leveling
Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.
Preventive Maintenance Service
Nico was a
Preventive Maintenance Service
Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Basement Inspection
Nick L. was very professional and answered all of my questions. Was on time which is always a plus in my book. His explanations were very detailed and much better than some of your competitors.
Basement Inspection
He was very thorough when looking at what I needed, and in explaining the why.
Waterproofing consultation
Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!
Estimate for Water Seepage
Great service, helpful examples and answered my huge list of questions. Really appreciated Henry taking the time to work through different issues and concerns.
Preventative maintenance
I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Basement Inspection
Henry Heller came out to do an estimate for a crack in my foundation. He was great, he took a look around the whole basement to help me I’d any potential future issues. We addressed my concerns and he also gave me ideas for future prevention and what’s available for my situation.
Great service, knowledgeable, kind
crack and tie rod repair
Very professional explained everything needed
Basement Waterproofing Estimate
Nick L. Was very informative and detailed. He gave us estimates on services we may need as well as suggestions. He answered all our questions thoroughly. It was a pleasure working with him. I would definitely recommend their services.
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Foundation Repair
We have used them a few times for foundation crack repair. They were very quick and did the job well. When we used them a few years ago, they also had a warranty if any sealed cracks should leak again. They come out and repair again, at no cost.
Foundation Repair
Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma-Seal,representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200.Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma-Seal,will deliver the goods.
Foundation Repair
Always had great service! – I had a great experience with Perma-Seal,both times that I used them. They repaired a leak in the basement of my previous home 17 years ago, and they did work in my current home in the fall of 2009, and I have never had water in my basement after their repairs. The estimators are always very thorough and make sure that I understand the process and cost involved, and the crew always delivers. Highly recommended!
Foundation Repair
Had my foundation repaired – I just had my foundation repaired by them. They worked very quickly for the middle of winter and I was very impressed by the way they worked and surprised me by the outcome.
Foundation Repair
I felt dumb because I didn’t know what I needed for my house. My front door had a gap at the bottom and its made my utility bills higher. I was compaining to a guy friend and he said call Perma-Seal. They were very helpful and explained every thing perfectly. Not only that but they were able to fix that and a problem with my foundation I didnt know I had.
Foundation Repair
Excellent service and professionalism from start to finish, not to mention the lifetime guarantee! Will continue to recommend this company to friends!
Foundation Repair
We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Perma-Seal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Perma-Seal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.
Foundation Repair
Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.
Basement Waterproofing
They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.
Sump Pump Installation
The Perma-Seal service tech was professional and he completed the sump pump exchange without a problem. I will continue to recommend your company!
Sump Pump Installation
Bill Nicholson of Perma-Seal was very professional, polite and thorough. He did not rush, and even asked me if I had any concerns or questions. I will have him come back on next year when I have a new sump pump installed!
Sump Pump Installation, Drain Tile Installation
I was very satisfied with the drain tile and sump pump installation that was done by the Perma-Seal waterproofing crew. Jim went out of his way to make sure that I was happy and stayed informed with the work that they did.
Basement Waterproofing, Sump Pump Installation
I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.
Sump Pump Installation
Absolutely professional. I called to schedule an estimate. They came and explained everything very thoroughly pros and cons. After getting estimates from other companies we decided for them. They showed up on time on the date they said they would. Julian (head crew) was very professional. They started and finished the same day, working pretty much non-stop for 12 hours. When we decided that changing the main pump was the best option, he checked on his truck and didn’t have one to install right then. He said the next day they would call to install the new main pump. And, that is exactly what they did. By early morning they called and they were on their way! This is the most amazing part: they made a mistake in the charges so I double paid for the main pump. They called me, explained the mistake and canceled the charge. Absolutely honest. This company totally lives up to the A rating they have and more.
Drainage System Installation
We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.
Interior Drain System Installation
They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved [money] over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Sump Pump Installation
Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.
Sump Pump Installation
Very courteous and knowledgeable staff. Very helpful when my old sump pump gave up the ghost during a heavy rain.
Concrete lifting
Tom was great. Very knowledgeable and helpful. Took his time to explain everything with thoroughness.
Concrete Lifting
Permaseal was great and so was Sean.
Concrete
Sean was awesome.
Concrete lifting
Tom was very helpful and informative. He took the time to thoroughly examine the issue and explain the procedure. And the price is reasonable compared with other providers.
Concrete Inspection
My consultant Sean was very thorough in covering the various aspects of the project I’m interested in. He explained the issues, potential future problems and the various costs and payment plans. Very impressed with his knowledge. Very professional!
Concrete and cracks
Sean is 5 stars all the way.
Polyleveling Concrete Lifting
salesman was prompt and professional. He seems to know exactly what he was talking about, he took care of the business fast and courteously.
Concrete Lifting
Sean was awesome. He was very informative. I called for my back patio. I mentioned to him I had cold floors in winter and he presented a solution to help that. Thanks!
Concrete Leveling
Sean was very helpful and we decided to go with Perm seal over US waterproofing due to Sean’s professionalism and expertise.
Concrete Lifting
Sean was efficient and on time. I have 2 areas of concern. Sean complied measurements and presented a proposal for work. The work is scheduled in August.
Preventive Maintenance Service
Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.
Preventive Maintenance Service
Jake assisted us with ensuring peace of mind on our sump system
Preventive Maintenance Service
Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.
Preventive Maintenance Service
Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!
Preventive Maintenance Service
Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.
Preventive Maintenance Service
Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!
Doug
Preventive Maintenance Service
Appreciated the time 1antyhjony took to explain options.
Preventive Maintenance Service
xcellent Anthony resolved issues promptly and explained all the issues -exceelent
Preventive Maintenance Service
Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.
Preventive Maintenance Service
on time and friendly