Customer Reviews and Testimonials
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Sump Pump Installation
Dick explained everything thoroughly
Preventive Maintenance Service
Jake was informative about the final steps to keep our crawl space dry and healthy very happy with perma-seal’s professionalism and Attention to detail.
Concrete Leveling
Dick was informative and professional
Preventive Maintenance Service
Alejandro took his time on the routine maintenance. He was very professional and gave me perfect advice on what else I need in order to water proof my basement. Perfect 5 star
Crawl Space Waterproofing
Dick was exceptional and very knowledgeable
Preventive Maintenance Service
Anthony was thorough with his inspection, great to work with!
Preventive Maintenance Service
Christian was prompt, courteous, kind.
And answered all my questions.
Foundation Crack Repair
Thank you George H for your help ! Selling the home and fixing 2 cracks in foundation !
Preventive Maintenance Service
The service was great I appreciate all you guys do. Dylan was very professional.
Preventive Maintenance Service
Jon was great and very helpful
Sump Pump Installation
Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.
Basement Waterproofing
Antonio Garcia did a great job. He called before arriving to ask if he could stop by early. He diagnosed our issue and offered a solution. He was able to get me on the books in a timely manner. He followed up after the appointment asking if I had any more questions- I felt that the follow was beyond what he needed to do and I appreciated the thoughtfulness. 5 stars!
Basement Defender
We are very pleased with the purchase of the Basement Defender by Perma Seal. We had a vulnerable spot in our basement, and we felt we needed a reliable backup sump pump system. In the past, Perma Seal did several projects for us, and we were extremely satisfied with all of them, so thatโs why we chose Perma Seal again.
First of all, the installation and setup that Geo provided was excellent. He was extremely knowledgeable about the product, answered all our questions and doubts, and acted as a total professional in every regard. He was even available for calls and other inquiries we had after the installation – calling back promptly and even stopping by a few days after to check on things and to explain a few more things about the product operation.
Secondly, the technical support that David provided was equally amazing. The day after the installation, we experienced an actual power failure! And being worried about the performance of a brand new pump system, David responded immediately to our call and walked us through the procedure to verify that the backup system was indeed operational. He is another outstanding professional employed by Perma Seal, and we appreciate his compassion to call us back promptly and patiently work us through the steps.
Lastly, the Basement Defender itself seems to be an excellent product. Its built-in redundant pump and backup battery are well designed and very practical. In addition, the ability to test and monitor the dual pump system daily will facilitate diagnosis of problems or prevent problems from happening in the first place. The robust design of this system and technical support that is available by Perma Seal certainly gives us โpeace of mind.โ
Basement Waterproofing
My family and I had the pleasure of working with a great team for the installation of our flood control system. The entire crew was great. Manny, who completed the electrical work, took the time to troubleshoot some issues that came up and communicated with us throughout the process. Gilberto and his team completed the excavation and plumbing side of the job. Gilberto and team were communicative and transparent throughout the process. They even discovered we had been overcharged during the initial contracting process and worked to adjust our overall loan amount. We would glady recommend this team.
Waterproofing
Tony W. wad very professional and courteousl. He explained everything throughly and help me to understand everything necessary to waterproof my home.
Basement Waterproofing
From beginning to end this has been a wonderful experienceโฆKen and his survey of the problem and estimate (see my previous review for Ken Allan Laundie) to Lisa Kapun and her help navigating the execution of documents, scheduling and financing and then finally the fantastic crew that did the installation. Pedro the crew chief was very considerate, punctual, called ahead of time of arrival, explained what was to be done on the days they would be there, kept me informed and answered all of my questions. Manny, the electrician was fantasticโฆhe was punctual as well, did not rush the job, he assessed the situation, came up with a plan, explained the process, was clean and tidy in my home and did a terrific job. He explained everything when he was done, showed me how everything worked and gave me parting instruction. The whole crew was friendly, tidy, hard-working, respectful of my home and property and did their best to leave my yard in almost the same way as they found itโฆwhich is kinda hard to do when you are digging up a huge whole, installing the system and then trying to fill it back up. Victor, Clemente, Marco and Usbaldo were great guys, very kind and hard working. I was amazed to watch the whole crew work together. They had a great rhythm, worked well together, it was as if they had all been working together their whole lives. I will now have a relationship with Permaseal for as long as I occupy my home and am very comfortable going forward that everyone that comes out for yearly checkups will be as professional and terrific as all these guys were. I would recommend this company to anyone especially if you want some peace of mind going forward about your basement and it staying dry.
Basement waterproofing
Nicholas was very thorough and professional. He provided me with a great overview of the problem and the solutions he recommended, answered all my questions and explained the process in a easy to understand manner.
Drain Tile/Sump Pump
Tony D. was terrific! He deserves 5 stars for wonderful communication! Tony is very professional and takes the time to explain everything.
Basement Waterproofing
Well informed survey of my problems concerning water leaks.
Basement Waterproofing
Nick Liguras provided a thorough inspection of the trouble spots in the home and gave clear explanations of the both the problems and repair recommendations. He listened intently to the issues and offered practical solutions to address the issues upon inspection. He listened intently and addressed all of my questions in a pleasant, professional way. Our exchanges reassured me that PermaSeal could provide a workable solution.
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Foundation Repair
I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.
Basement Waterproofing
Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!
Basement Waterproofing
Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.
Foundation Repair
The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.
Basement Waterproofing
When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.
Basement Waterproofing
After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
New sump pump with new backup pump and battery backup
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
Replacement Sump Pump and Bubbler Pot
Perfecto, Leopoldo and Alejandro were punctual, courteous, professional and very pleasant. They examined my 10-year old pump and determined it needed to be replaced as well as the bubbler pot that was broken. They were efficient and showed me the completed work so I was aware of exactly what was done. Great people.
Sump pump and battery service
Howard was the kind of service person you would like to have with every appointment. He explained everything clearly and we knew exactly what to expect.
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Sump pump
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
Concrete Lifting
Sean was on time and talked football with me. Nice guy and go Bears!
Concrete Lifting
Sean was on time and gave me best price for value.
Concrete lifting
Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.
Concrete Lifting
Sean was awesome. he was on time and patience .
Concrete Lifting
Sean was AMAZING! He made this process SO smooth and easy. We will be customers for life!
Concrete lifting and yard drainage
Tom was puntual and professional. He’s an upright guy!
Concrete Lifting
Sean was great and proffessional. I give him 5 stars.
Concrete lifting
Tom was excellent in presenting himself and the work that will be done on our home.
Concrete lifting
Tom spent a couple hours with me,surveying my sunken concrete, writing a comprehensive estimate and explaining the process of lifting and leveling my walks. It’s obvious to me I’m getting a quality job and Tom is a great representative for the company.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Preventive Maintenance Service
Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.
5 stars!
Preventive Maintenance Service
Jake was efficient and early and gave several options for keeping our home healthy and basement dry.
Preventive Maintenance Service
Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!
Preventive Maintenance Service
Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.
Preventive Maintenance Service
One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.
Preventive Maintenance Service
Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.
Preventive Maintenance Service
Christian and Niko were efficient and communicated arrival time well.
Preventive Maintenance Service
Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!
Preventive Maintenance Service
Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.
Preventive Maintenance Service
Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.