Customer Reviews and Testimonials

Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.

Christian was very efficient. Told us we needed our battery changed and did it right then and there.

Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++

Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!

Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Extremely helpful with frozen pipe, and information of services.

Jesse was thorough and explained everything!

My experience was great from the initial to the actual work by this gentleman and Louis. They were prompt, courteous and efficient

Christian was knowledgeable and professional.

Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.

Tom is a good listener and offered plausible solutions. Provided various options and explained those well.

Tony was friendly and professional.

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait

Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star

Great service. Excellent knowledge of product. Looking forward to future services. Thanks

I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!

Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.

Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.

I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.

My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.

I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.

Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.

Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.

Allen provided excellent service today. He called before he arrived, he reviewed the services to be performed and updated me about the condition of our pump. He was very pleasant, informative and respectful. My husband and I are very happy with the service he provided.

Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!

Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.

Perfecto, Leopoldo and Alejandro were punctual, courteous, professional and very pleasant. They examined my 10-year old pump and determined it needed to be replaced as well as the bubbler pot that was broken. They were efficient and showed me the completed work so I was aware of exactly what was done. Great people.

Howard was the kind of service person you would like to have with every appointment. He explained everything clearly and we knew exactly what to expect.

Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.

This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!

The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.

Sean was on time and pleasant. The price was less than I was expecting.

Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!

Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.

Sean was great, he explained the entire process from start to be more professional.

Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.

Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!

Sean was here today and was friendly, knowledgeable and thorough.

Sean was on time and talked football with me. Nice guy and go Bears!

Sean was on time and gave me best price for value.

Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.

Thank you Christian for changing our old pump. Very efficient and friendly.

Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.

Niko did a complete check up of our system and briefed us on all issues. He was very thorough and professional along with being friendly. Very much enjoyed his work.

Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.

Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom

Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.

Jake arrived early and was informative about our options to keep our basement dry and home healthy.

Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!

Perfecto was very polite and did the job very quickly and smoothly.

Christian was thorough and we are going to bury discharge lines away from the foundation.