Customer Reviews and Testimonials

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

The basement waterproofing team was knowledgeable and communicated the installation project to me clearly. They were able to answer all my questions before, during, and after the job was completed. Allen was very informative and thorough.

The basement waterproofing crew was professional and efficient. They worked fast, showed up on time, and did a great job overall. The second crew that you sent was excellent.

This is the second time I’ve used Perma-Seal. The wall crack repair work was absolutely great. I haven’t had a leak in 10 years on the first time we used your service. Thank you.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

I have used Perma-Seal numerous times before. During the winter, Perma-Seal fixed 2 leaks where seepage was coming through the cracks. Jason came out to fix them, and although it was minor, the work was well done. Jason was especially wonderful as well as Rosie. Rosie knew we were moving and needed to fix the two cracks. Everything was done quickly and efficiently.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.