Customer Reviews and Testimonials

Jim G CAME OUT TODAY AND GAVE ME A QUOTE ON A NEW WATER HEATER. GREAT SERVICE AND FAIR PRICE.

Anthony was very professional and answered all questions we had. I feel confident that our equipment has been thoroughly checked and working properly. Hope he is our service person next year. Very personable also.

Excellent service and I felt confident that I received straightforward and honest answers to my questions.

Dick was helpful and informative

I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.

John Ferguson was fantastic. Very personable, genuine and thorough.

Tom was helpful and courteous and explained the process thoroughly. He answered all my questions.

George was a great rep for today looking forward to having the work done ! More affordable than US Waterproofing !

Jesse was great explained everything perfectly!!

Anthony was quick, thorough and honest with his inspection. gave the suggested recommendations without pressure. I think he deserves a raise.

Thank for the service, very informative, excellent service. Sean was great.

Nick L. Was very professional as a representative of your company. He is very knowledgeable of his job. And explained the work process very extensively so that I can understand the process and procedures of the work needed. Also a pleasant personality.

Aaron S was pleasant and well informed.

Nick did a great job of evaluating the job and providing an acceptable proposal for the work. We accepted and signed the agreement today. Thank you Permaseal

Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.

Nick L. did a great job. Very satisfied.

Nick L came to inspect our basement and gave us an estimate on the repairs we need. He is very knowledgeable and nice.

Nick l took the time to explain the issues and the potential problems. I felt he was as professional as any one I ever worked with

Today, I had the pleasure of working with Nick L regarding a consultation for my home. I wanted to learn of new solutions to keep my basement dry. Nick L was very informative, listened to my desires and helped me with the best solutions that would be permanent and not a “quick fix.” Nick L, showed me examples, explained why certain options would be better than others, showed me how the work would be done and gave an itemized breakdown of the quote provided to me. Having a wet basement is a homeowners nightmare. Nick L, thank you for your high level of professionalism and patience with me having questions. I feel comfortable with moving forward because of this.

Thank you.

Sean was professional and answered all my questions.

The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.

When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.

After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.

I requested an estimate for a leak in foundation. Dan McGowan came out,did a preliminary review and came back to dig out my foundation to find the crack. He only found a poor job by the previous owner in some brick work at the top of the foundation. He spent a couple of hours and would not bill me. A welcome experience with an honest contractor. I would definitely recommend Perma-Seal for giving a honest foundation repair estimate and being extremely helpful even when there was no apparent monetary gain to be had.

During the last 3 months, I have been attempting to solve a water leakage problem at my property in Chicago. It is an expensive single family home that I have been fortunate enough to rent to very nice, responsible people. Unfortunately, I have had sewer smelling water entering the lower level every time it rained. It is a finished living area. Let me tell you something, I have been rehabbing and building for 20 years. I have been a Real Estate broker for 20 as well. I tell people all the time, You can never have all three…speed, competence and price. You always have to pick two. Well, for the first time in my career, Dan McGowan gave me all three. He was fast, considerate, competent and did not try to rip me off. I also felt Steve was out for my interest every minute. This was a rare experience for me. I just wanted to let you know that you have some great employees. However you found them, I would write it down. I will always call your company first. I am also putting your numbers in my newsletter for all to see.

I was very pleased with the result after Perma-Seal worked on my foundation. The crew was well-managed, courteous and careful of my property and everything was done as described. I received full value for the money!

I have nothing but praise for Perma-Seal. They were all so nice, helpful and patient when answering questions about my foundation. The crew introduced themselves when they arrived and left the work area very clean when they left. Working with Perma-Seal was such a pleasant experience!

Blas and Oscar did a great job. They make Perma-Seal look very good!

Victor and Eleazar from Perma-Seal did a wonderful job. They cleaned the job sites in and out when finished. We need more people like them in the world!

Tony from Perma-Seal was very thorough and explained about the problems with our foundation and what corrective actions should be taken to resolve the issue step by step. Very exceptional!

I had Permaseal come over today to install a back up sump pump system& Allen was my technician. Allen did a wonderful job explaining the whole system to me. I will definitely use Permaseal again and recommend to all my friends and family.

Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.

Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.

Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!

Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.

Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.

Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!

George was a great helpful and nonpushy salesman. Armando and guys came to do the work and did a fantastic job. We had drain tiles put around our basement and had them put another sump pump in. No more worries when it rains. No more mopping up the water either. Thank goodness for perma seal.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.

Sean was here today and was friendly, knowledgeable and thorough.

Sean was on time and talked football with me. Nice guy and go Bears!

Sean was on time and gave me best price for value.

Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.

Sean was awesome. he was on time and patience .

Sean was AMAZING! He made this process SO smooth and easy. We will be customers for life!

Tom was puntual and professional. He’s an upright guy!

Sean was great and proffessional. I give him 5 stars.

Tom was excellent in presenting himself and the work that will be done on our home.

Tom spent a couple hours with me,surveying my sunken concrete, writing a comprehensive estimate and explaining the process of lifting and leveling my walks. It’s obvious to me I’m getting a quality job and Tom is a great representative for the company.

Dick was awesome. Explained the whole process and was in and out.

Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.

Jon was thorough and detailed finding the crack in his inspection

Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!

Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.

Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.

Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!

Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!

The technician Tyler Cook was very professional and thorough. Some advice was given on overall conditions in our basement which were very much appreciated.

Austin Keen was very kind and thorough. He made sure to explain everything he was doing and what we should expect to see. He made sure I understood how the app and the system work. He suggested tips on further protecting our foundation and made sure I knew how successfully the basement defender system has worked. I appreciate his kindness and his offering his phone number for “any questions, any time.” Five stars for sure! Jodi Biancalana