Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Very pleased with Jon
Preventive Maintenance Service
We had Alejandro at our house in Munster, IN. He was very professional and friendly. Most importantly, he took time to explain the workings of the system and recommended ways to deal with our Ochre build-up issues. We were delighted with his service and would highly recommend!
Crawlspace Encapsulation System
George H helped me seal my crawlspace and encapsulate ! Insulation for the walls
Attic Insulation
On time, worked straight from start to finish, clean, polite and professional service. Couldnโt be happier and satisfied with the service. Highly recommend.
Preventive Maintenance Service
Dick was very professional and informative
Preventive Maintenance Service
just want to thank Alejandro Lopez Preventive Maintenance Technician for coming out to do a wonderful job for our yearly inspection very knowledgeable and explained the process that is required to do his inspection would recommend
Preventive Maintenance Service
Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!
Foundation Crack Repair
Thank you George H for great service ! Getting crack repair fixed and used permaseal before !
Preventive Maintenance Service
Anthony explained everything well, gave multiple options, and made us feel comfortable with moving forward with work
Preventive Maintenance Service
Christian did a great job. Will consider the battery backup system.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Basement Waterproofing
I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.
Egress Windows
Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.
Basement Wall Crack Repair
Tom is a good listener and offered plausible solutions. Provided various options and explained those well.
Basement Waterproofing
Tony was friendly and professional.
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Basement Waterproofing
James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait
Basement Waterproofing
Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star
Basement Waterproofing
Great service. Excellent knowledge of product. Looking forward to future services. Thanks
Basement Waterproofing
Tony W came out promptly and provided great service with with a detailed explanationโ on everything concerning the work that was to be done. Great service you donโt see nowadays
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Foundation Repair
Scott, came out and quickly found the crack. The issue was clearly explained so that I could understand the issue and what it would take to fix. I highly recommend you go with Perma-Seal and Scott.
Foundation Repair
Jim Berlson was the man when called we had a major crack in the foundation.He sent out Scott Slonski who assess the Problem quickly the same day makes the appointment to fix it Quickly Thanks!?
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Replacement Pump
Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.
Installed separate circuit for sump pump
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn’t hesitate to call again for any problem in the future.
Sump pump maintenance and general inspection
Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Leak check, sump pump battery replacement
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Electrical
Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You
sump pump maintenance and sale of battery back up sump pump
Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.
Installation of sump pump, battery back-up pump, and Basement Defender
Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.
yearly service
Allen provided excellent service today. He called before he arrived, he reviewed the services to be performed and updated me about the condition of our pump. He was very pleasant, informative and respectful. My husband and I are very happy with the service he provided.
Concrete lifting
Tom explained everything very good. Answered all my questions.
Concrete lifting
Tom
Very polite and proffessioal.
Rick
Concrete lifting
Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!
Garage Slab Concrete Lifting
Sean was on time and pleasant. The price was less than I was expecting.
Concrete Leveling
Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!
Concrete lifting
Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.
Concrete Lifting
Sean was great, he explained the entire process from start to be more professional.
Concrete Lifting
Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Concrete Lifting
Sean was here today and was friendly, knowledgeable and thorough.
Preventive Maintenance Service
Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that Iโve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. Heโs a great representative for Perma-Seal. Thank you all.
Preventive Maintenance Service
Niko did a complete check up of our system and briefed us on all issues. He was very thorough and professional along with being friendly. Very much enjoyed his work.
Preventive Maintenance Service
Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.
Preventive Maintenance Service
Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom
Preventive Maintenance Service
Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.
Preventive Maintenance Service
Jake arrived early and was informative about our options to keep our basement dry and home healthy.
Preventive Maintenance Service
Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!
Preventive Maintenance Service
Perfecto was very polite and did the job very quickly and smoothly.
Preventive Maintenance Service
Christian was thorough and we are going to bury discharge lines away from the foundation.
Preventive Maintenance Service
Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment