Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony was extremely thorough and explained his findings in detail.
Attic Insulation
Jim G was out today to inspect my attic space. He was very professional and thorough. Appreciate his honesty as well.
Sump Pump Installation
Great job done by jesus
Preventive Maintenance Service
Jake was polite and informative about getting my window well covered and repairing the cracked concrete in my basement.
Concrete Lifting
Jon was very helpful
Concrete Lifting
Jake did a good job with options for lifting our concrete patio in the backyard
Crawl Space Repair
Jim G came to inspect the crawl space. He gave us an estimate and we scheduled the job to be done.
Foundation Repair
Jim G was very professional. Found issues that weren’t on my radar and pointed them out. Job well done.
Preventive Maintenance Service
Christian was great! He did a very good job, was kind, knowledgeable and reliable. I would recommend his work!
Concrete Lifting
Jake provided good honest feedback about my concerns on the front stoop of my home.
Cracks in the foundation sealed
Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..
Basement Waterproofing
Today’s visit was incredibly professional and helpful. After several other contractors looking at the problem and not being able to properly diagnose the problem I feel confident that this should do it since what was happening was explained to me each step of the way. I’m obviously not happy we have these issues but appreciate the how today’s appointment went!
Basement Waterproofing
Aaron S. provided a detailed explanation of the process for waterproofing the basement. Additionally, he provided optional recommendations for saving money on the process.
Concrete Leveling and waterproofing
Sean was great and he explained the whole process to me. The price was very affordable.
Basement Waterproofing
Nick L. was very informative. He was patient and did not mind going over everything in detail. I will definitely recommend Permaseal for services.
Waterproofing and Sewer Backup Prevention
Thank for the service, very informative, excellent service. Sean was great.
Basement Waterproofing
Nick L. Was very professional as a representative of your company. He is very knowledgeable of his job. And explained the work process very extensively so that I can understand the process and procedures of the work needed. Also a pleasant personality.
Basement Drainage System
Aaron S was pleasant and well informed.
Basement waterproofing
Nick did a great job of evaluating the job and providing an acceptable proposal for the work. We accepted and signed the agreement today. Thank you Permaseal
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Basement Waterproofing
Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.
Foundation Repair
The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.
Basement Waterproofing
When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.
Basement Waterproofing
After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.
Foundation Repair
I requested an estimate for a leak in foundation. Dan McGowan came out,did a preliminary review and came back to dig out my foundation to find the crack. He only found a poor job by the previous owner in some brick work at the top of the foundation. He spent a couple of hours and would not bill me. A welcome experience with an honest contractor. I would definitely recommend Perma-Seal for giving a honest foundation repair estimate and being extremely helpful even when there was no apparent monetary gain to be had.
Foundation Repair
During the last 3 months, I have been attempting to solve a water leakage problem at my property in Chicago. It is an expensive single family home that I have been fortunate enough to rent to very nice, responsible people. Unfortunately, I have had sewer smelling water entering the lower level every time it rained. It is a finished living area. Let me tell you something, I have been rehabbing and building for 20 years. I have been a Real Estate broker for 20 as well. I tell people all the time, You can never have all three…speed, competence and price. You always have to pick two. Well, for the first time in my career, Dan McGowan gave me all three. He was fast, considerate, competent and did not try to rip me off. I also felt Steve was out for my interest every minute. This was a rare experience for me. I just wanted to let you know that you have some great employees. However you found them, I would write it down. I will always call your company first. I am also putting your numbers in my newsletter for all to see.
Basement Waterproofing
I was very pleased with the result after Perma-Seal worked on my foundation. The crew was well-managed, courteous and careful of my property and everything was done as described. I received full value for the money!
Foundation Repair
I have nothing but praise for Perma-Seal. They were all so nice, helpful and patient when answering questions about my foundation. The crew introduced themselves when they arrived and left the work area very clean when they left. Working with Perma-Seal was such a pleasant experience!
Foundation Repair
Blas and Oscar did a great job. They make Perma-Seal look very good!
Foundation Repair
Victor and Eleazar from Perma-Seal did a wonderful job. They cleaned the job sites in and out when finished. We need more people like them in the world!
Main pump and backup system pump installation.
Excellent service (friendly, informative, helpful, professional).
Electric, Sump Pump, Sidewalk Fill
David G/Electrician did an excellent job. Installed a new line for the sump pump. Very knowledgeable and personable. A pleasure to work with
Sump Pump
I had Permaseal come over today to install a back up sump pump system& Allen was my technician. Allen did a wonderful job explaining the whole system to me. I will definitely use Permaseal again and recommend to all my friends and family.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Basement Waterproofing
Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.
Basement Waterproofing
Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.
Basement Waterproofing
Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!
Basement Waterproofing
George was a great helpful and nonpushy salesman. Armando and guys came to do the work and did a fantastic job. We had drain tiles put around our basement and had them put another sump pump in. No more worries when it rains. No more mopping up the water either. Thank goodness for perma seal.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Concrete Lifting
Sean was here today and was friendly, knowledgeable and thorough.
Concrete Lifting
Sean was on time and talked football with me. Nice guy and go Bears!
Concrete Lifting
Sean was on time and gave me best price for value.
Concrete lifting
Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.
Concrete Lifting
Sean was awesome. he was on time and patience .
Concrete Lifting
Sean was AMAZING! He made this process SO smooth and easy. We will be customers for life!
Concrete lifting and yard drainage
Tom was puntual and professional. He’s an upright guy!
Concrete Lifting
Sean was great and proffessional. I give him 5 stars.
Concrete lifting
Tom was excellent in presenting himself and the work that will be done on our home.
Preventive Maintenance Service
good job, explained service very well.
Preventive Maintenance Service
Great job!
Preventive Maintenance Service
Jake was polite and informative
Preventive Maintenance Service
Christian was great to work with and made sure everything was running efficiently and my system was good to go. Very helpful & professional.
Preventive Maintenance Service
Christian and Nile were extremely helpful and professional.
Preventive Maintenance Service
Anthony explained everything very thoroughly and addressed potential replacing the water heater and sump pump. They explained the pricing breakdown very clearly and were extremely professional throughout the appointment. Whenever we do decide to replace this items, we will definitely consider and likely go with permaseal.
Preventive Maintenance Service
Anthony did a super job!
Preventive Maintenance Service
Great experience with John. He provided great explanations and helped us tremendously.
Preventive Maintenance Service
Anthony did a great job and was very helpful!
Preventive Maintenance Service
Anthony gave very clear information about how everything is working and what we need