Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Window well drains / sump discharge line
Thank you George H for your help and expertise! Flooded basement is a thing of the past.
Basement Waterproofing
I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.
Plumbing
Manny and his ream were here for two days repiping my old home and fixing numerous leaks. Manny was very approachable, polite and very professional! Manny did an excellent job, all leaks fixed, and all areas were cleaned back up when finished. He explained the job as he went along and I am very pleased with the the work he performed.
Crack repairs
Thank you PermaSeal for a great job and thank you George Heller for a great price / inspection. Appreciate the hard work!
Yard Drainage
Thank you George Heller for a fair price and consultation !
Preventive Maintenance Service
Smart and helpful
Preventive Maintenance Service
great job
Preventive Maintenance Services
Hi-We have been long time permaseal customers and we have had terrific water prevention in our finished basement. Anthony and Niko are a great team and very nice and thorough and really appreciate them coming early for us today. Thank you so much.
Foundation Repair
John helped me get material I needed and helped me build it thanks john
Basement Waterproofing
John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John
Drain tile system and permadry
Aaron was very complete in his explanations & expectations. He did not skip any steps even though we tried to rush him through some parts. He was respectful enough to remove his shoes when asked.
Basement Waterprofoing
Nick L. Was great. Very knowledgeable, and he answered all of my questions. He gave great suggestions and recommendations for work that was needed. He was able to find where the water was coming in, and didn’t have to remove too much of my wall to do so. Very professional. Thank you Nick.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Basement Drainage
Your service technician was very helpful… and knowledgeable… he answered all of my questions… a 10 all the way… give him a raise… pastor Maurice…
Basement Waterproofing
Nicholas Liguras,
Is a fantastic representative for Permaseal. He is thorough and clear with his waterproofing presentation.
Moreover, Nicholas was not adding pressure, or the fear tactic to rush and get the services done that were suggested.
Cracks in the foundation sealed
Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..
Basement Waterproofing
Today’s visit was incredibly professional and helpful. After several other contractors looking at the problem and not being able to properly diagnose the problem I feel confident that this should do it since what was happening was explained to me each step of the way. I’m obviously not happy we have these issues but appreciate the how today’s appointment went!
Basement Waterproofing
Aaron S. provided a detailed explanation of the process for waterproofing the basement. Additionally, he provided optional recommendations for saving money on the process.
Concrete Leveling and waterproofing
Sean was great and he explained the whole process to me. The price was very affordable.
Basement Waterproofing
Nick L. was very informative. He was patient and did not mind going over everything in detail. I will definitely recommend Permaseal for services.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Foundation Repair
I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.
Basement Waterproofing
Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!
Basement Waterproofing
Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.
maintenance check of encapsulated basement, pump replacement
Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
Sump pump replacement
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
Waterproofing
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
pending job on honeycombing a basement crack and sump pump replacement
Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
Replaced the ejector pump in my backup pit in front of my house. Victor & Rigo were very nice and helpful.
Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.
Sump Pump Drainage
Excellent job – Pedro and Jesus were great!
MARK LEMENAGER
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
Main pump and backup system pump installation.
Excellent service (friendly, informative, helpful, professional).
Electric, Sump Pump, Sidewalk Fill
David G/Electrician did an excellent job. Installed a new line for the sump pump. Very knowledgeable and personable. A pleasure to work with
Concrete lifting
Tom was very accommodating and explained everything very well.
Concrete lifting
Tom explained everything very good. Answered all my questions.
Concrete lifting
Tom
Very polite and proffessioal.
Rick
Concrete lifting
Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!
Garage Slab Concrete Lifting
Sean was on time and pleasant. The price was less than I was expecting.
Concrete Leveling
Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!
Concrete lifting
Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.
Concrete Lifting
Sean was great, he explained the entire process from start to be more professional.
Concrete Lifting
Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Preventive Maintenance Service
Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.
Preventive Maintenance Service
Jesse was great. Very thorough. I will definitely continue us to n use Permaseal
Preventive Maintenance Service
Anthony was great – thank you!
Preventive Maintenance Service
The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Preventive Maintenance Service
Anthony was friendly and informative.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
OUTSTANDING SERVICE
EXCELLENT KNOWLEDGE