Customer Reviews and Testimonials

Christian came by to look at two properties that needed crack repairs. Efficient and looking forward to the repairs.

Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward

Jim G and David were out today to look at some cracks. They were very professional. Jim with his plumbing background was also able to give me a couple of estimates on some plumbing repairs I needed as well.

Christian came by and saw the discharge line frozen. He then cleared it up.

Jesse was great to work with and very informative in his estimate

Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated

Jesse He explained everything to me.

Christian was very efficient. Told us our battery needed replacement and did it.

I appreciated how patient Antonio was with me when explaining the service. He was friendly and thorough.

Antonio was incredibly helpful & honest in his assessment and needs. I will schedule again.

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

On time, good communication, friendly and knowledgeable.
Thank you!

Tom was timely, helpful and informative.

Nicholas Liguras as very professional and informative regarding my basement issues.

Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!

He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.

Thank you Austin!

He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.

Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.

Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.

The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew

John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.

Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!

Id like to thank Ramon Duron for his quality in repairing my foundation. great job!

Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you

Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.

I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you

I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.

My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!

Sean was informative. The videos where very good. The booklet we got in mail was very informative.

Sean was my rep. He was very professional. We walked through my options with me and was helpful in making a decision.

After the gas company changed pipes on my property, several sections of my sidewalk were not level. Since they are on not the city’s property, they were
not fixed. Cecil Payne came when I called for an estimate. He was friendly and did the measuring on the sections of sidewalk that needed work. He was
most informative and explained what needed to be done. Pictures on his laptop indicated the different options that I had for addressing the problem. I
decided to have the work done, and he was able to schedule a date next month. His professionalism leads me to believe that the work will be done
properly and reflects well on your company.

Tom was very pleasant and thorough in explaining what work needs to be done. He is very friendly.

Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.

Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!

Tom was very courteous and professional. I really appreciated his confirmation call the day before.

Tom is very professional and respectful.

Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!

Tom was very est to understand and visualize the process. I understand what will be done.

Anthony was a great person to deal with, very thorough with his inspection

Dylan is a great young man, i’d really like to keep him as my tech over the years.

Christian was early and very polite. Highly Recommend.

John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.

Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.

Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!

Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.

Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps

John gave a complete explanation on his concerns. Very complete job.

Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring