Customer Reviews and Testimonials

Dylan was very helpful, and very nice. I recommend him everytime

Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.

Christian was great. Very informative

Thanks Christian for your attention to detail

Niko was very thorough with his explaining potential options for our home. Much appreciated.

Jon was great appreciate it time

Jesse

Christian did a great job. Very personable. Look forward to the work

George H was great and easy to work with. Keep up the good work!!

I received an error that my sump pump was having this morning and Permaseal had Christian come out the same day which was very appreciated.
Christian was very professional and did a great job fixing the sump pump issue quickly and efficiently. I will definitely continue to use permaseal whenever I have issues with my sump pump setup.

Tony W arrived on time. Quickly assess the situation and was able to give me a quick estimate to seal our leak.

Nicolas was patient, honest, and thorough. I would recommend him to anyone.

I had Nick D come out and he provided outstanding service. Not only did he address my initial concerns, he took the time to explain exactly the root cause of why the leak was happening! It was great that he shared his knowledge!

After removing drywall and insulation, he used the garden hose to soak the dry ground and finally, success!! I now have a date scheduled for repair of the crack in the foundation. It was a pleasure working with Antonio. He was knowledgeable and patient working to find the problem. Thanks Antonio.

Tom was puntual and professional. He’s an upright guy!

Aaron was very complete in his explanations & expectations. He did not skip any steps even though we tried to rush him through some parts. He was respectful enough to remove his shoes when asked.

Nick L. Was great. Very knowledgeable, and he answered all of my questions. He gave great suggestions and recommendations for work that was needed. He was able to find where the water was coming in, and didn’t have to remove too much of my wall to do so. Very professional. Thank you Nick.

Sean was on time and informative .

Your service technician was very helpful… and knowledgeable… he answered all of my questions… a 10 all the way… give him a raise… pastor Maurice…

Nicholas Liguras,

Is a fantastic representative for Permaseal. He is thorough and clear with his waterproofing presentation.

Moreover, Nicholas was not adding pressure, or the fear tactic to rush and get the services done that were suggested.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!

Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.

Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.

I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.

My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.

I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.

Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!

Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!

Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.

We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!

Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.

Excellent job – Pedro and Jesus were great!

Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.

Tom explained everything, very patient. I’m happy with his presentation.

Tom was very accommodating and explained everything very well.

Tom explained everything very good. Answered all my questions.

Tom
Very polite and proffessioal.

Rick

Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!

Sean was on time and pleasant. The price was less than I was expecting.

Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!

Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.

Sean was great, he explained the entire process from start to be more professional.

Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.

Anthony did a terrific job addressing our issues with the Basement Watchdog and explaining the current state of our system. Would highly recommend him!!!

No issues.

Christian and Jacob both did a fine job and if I could give 10 stars, I would.

Jesse was very good. Explained very well and took his time

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Jon was very informative and helpful during his inspection

Anthony did a fine job.

Jake was courteous and very informative and efficient for the inspection

Greta job