Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Repair
He gives good advise that makes sense, hopefully he’s right, Jessie is great, and patient
Basement Waterproofing
Jim G was very professional. He diagnosed an issue we were having right away and explained exactly how PermaSeal can fix it. Reasonable price and we signed up right away.
Sump Pump Repair
Alejandro Lopez did a thorough inspection and after testing equipment he discovered the power supply was faulty.
Attic Insulation & Air Sealing
Feliciano and crew were very professional, polite, and efficient.
Called before arriving and arrived promptly. Explained everything. And took a lot of photos for us. Cleaned up well.
Foundation Crack Repair
Dick was very professional
Attic Insulation
Jim G came out today and inspected my attic. He showed up on time and was communicative throughout the day on his schedule. He is very professional.
Preventive Maintenance Service
Alejandro Lopez was the tech who serviced the problem. He was efficient and courteous – had good customer service qualities.
Basement Waterproofing
Jesse
Foundation Repair
Very professional, polite, honest, and work finished immediately
Foundation Crack Repair
Jim G came on time today,was very professional,and I am very happy with his expertise.
Basement Waterproofing
Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Basement Waterproofing
Tom was timely, helpful and informative.
Basement Waterproofing
Nicholas Liguras as very professional and informative regarding my basement issues.
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Basement Waterproofing
He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didnโt feel like I was being bamboozled.
Basement Waterproofing
Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.
Basement Waterproofing
I am delighted to say Chris Madison was on time. He called twenty minutes prior to the appointment to inform me he would be on his way. Chris was professional. He thoroughly checked my basement and clarified my situation. He also gave me several options including suggesting the better option. I didnโt feel pressured. Chris represented his company well!
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
Wall Anchors
Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!
estimate
Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.
Wall Anchors, extension rods and interior crack repair
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
Assessed Issues with House, Porch and Patio
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
Estimate for crack in foundation and for window well covers
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
Structural Foundation Repairs
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
Foundation cracks / sloping stairs and sidewalk
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
Repair of multiple foundation cracks.
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
Crawl space drainage system and installation of new pump
Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.
Quote for drain tile, foundation repair, and sump pump install
Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.
Sump pump battery replacement and inspection
Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!
Installed new sump pump and basement defender kit (battery backup sump pump).
Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.
Quote for foundation crack repair
We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.
new sump pump installation
1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.
PM of ejector pit /check valve inspection/ sewer line camera inspection/ Pump and motor replacement
Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.
18543 Hickory Street
I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
18543 Hickory Street
Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.
Concrete lifting
Tom is courteous. He explained the process very well.
Concrete lifting
Tom was very professional. Dogs like him.
Concrete lifting
Tom was professional, friendly and kind when answering all my questions. Tom is very knowledgeable.
Concrete Lifting
Sean was informative. The videos where very good. The booklet we got in mail was very informative.
Concrete Lifting
Sean was my rep. He was very professional. We walked through my options with me and was helpful in making a decision.
Concrete Lifting
After the gas company changed pipes on my property, several sections of my sidewalk were not level. Since they are on not the city’s property, they were
not fixed. Cecil Payne came when I called for an estimate. He was friendly and did the measuring on the sections of sidewalk that needed work. He was
most informative and explained what needed to be done. Pictures on his laptop indicated the different options that I had for addressing the problem. I
decided to have the work done, and he was able to schedule a date next month. His professionalism leads me to believe that the work will be done
properly and reflects well on your company.
Concrete lifting
Tom was very pleasant and thorough in explaining what work needs to be done. He is very friendly.
Concrete Leveling
Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.
Concrete lifting
Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!
Concrete Lifting
Tom was very courteous and professional. I really appreciated his confirmation call the day before.
Preventive Maintenance Service
Dylan is a great young man, iโd really like to keep him as my tech over the years.
Preventive Maintenance Service
Christian was early and very polite. Highly Recommend.
Preventive Maintenance Service
John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.
Preventive Maintenance Service
Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.
Preventive Maintenance Service
Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!
Preventive Maintenance Service
Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.
Preventive Maintenance Service
Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps
Preventive Maintenance Service
John gave a complete explanation on his concerns. Very complete job.
Preventive Maintenance Service
Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring
Preventive Maintenance Service
Anthony did a good job explaining everything.