Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Leveling
Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.
Concrete Lifting
Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk
Basement Waterproofing
Very helpful
Concrete Lifting
Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Sump Pump Replacement
Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.
Concrete Lifting
John, was great explaining the process. He was on time and very friendly.
Concrete Lifting
JON was very informative and explained the perma seal process very well , thank you Jon
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Basement Waterproofing
My Basement needs waterproofing….Perma-Seal sent (DAVE) to my home to Explain what I needed to do. He was on time knowledgeable not Pushy & very professional…I’m not 100% certain but I do believe Perma-Seal will be very Hard to beat
Waterproofing
Terrible terrible service . Four thousand dollars for one tiny wall not even the length of the house .It appears like nothing was done at all water in the same spot . Asked to talk to Supervisor in charge they refused .Please do not make the mistake I did they sent the same person back he was trying to get me to pay for another wall when there is no water . Rip -off terrible place . So sorry I went with them .
Window Well Installation
Tony Wong was awesome. He explained everything to me and how to fix our window well. I have used perma-seal on other homes and have always had top quality and professional service.
Basement Waterproofing
Appreciated the time taken for our estimate. Sales associate was knowledgeable and answered all questions thoroughly. Estimate given in timely manner.
Basement Waterproofing
Great service!!! Dan was so knowledgeable and professional! Thank you! I would recommend to everyone who’s in need.
Egress Windows
Nick Liguras came out to give us a quote and was very professional and patient with my questions and concerns. He spent time measuring and checking every part of the bid.
Basement Waterproofing
Nick Liguras was very professional in his assesment of our basement leakage and what our best options were. He explained in detail what we needed to address and how we can go about it. I was very satisfied with his professionalism.
Waterproofing
Nick L. was extremely helpful, and explained everything thoroughly. He answered all our questions, and most importantly, he did not rush to finish. I have had a lot of providers come to our house for quotes on various projects, and a lot of them make you feel rushed into a decision. This felt the most relaxed, thorough, and complete. Not only because he knew his stuff, but because he took his time. Can’t wait to have you all get going! Thanks.
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Waterproofing Estimate
I just want to say a Big Thank You to Aaron for accommodating me on time schedule. He arrived at 9:30. My schedule appointment was from 2-4. But taking care of my grandson that was not a good time for me. That’s was the little ones nap time. Aaron explained everything to me and checked around my basement to see if any other area had seepage. We had FEMA come in to inspect as well. Just have to wait and see the results. Thank you!!
Consultation and estimate
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
Structural Repair
We are very happy with the services we received filling our 4 structural foundation cracks. Marco Botello was our installer and chief, and he was incredible and very professional. He was very friendly, and worked incredibly hard… I recommend him as a installer.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
Foundation repair
Joove and Perfect Did a Great job and at a timely finish. They cleaned up after the job and answered all my questions. I could not had a more perfect experience. I will past this off to my family and friends.
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Foundation Repair
Scott, came out and quickly found the crack. The issue was clearly explained so that I could understand the issue and what it would take to fix. I highly recommend you go with Perma-Seal and Scott.
Foundation Repair
Jim Berlson was the man when called we had a major crack in the foundation.He sent out Scott Slonski who assess the Problem quickly the same day makes the appointment to fix it Quickly Thanks!?
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
yearly service
Allen provided excellent service today. He called before he arrived, he reviewed the services to be performed and updated me about the condition of our pump. He was very pleasant, informative and respectful. My husband and I are very happy with the service he provided.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
New sump pump with new backup pump and battery backup
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
Replacement Sump Pump and Bubbler Pot
Perfecto, Leopoldo and Alejandro were punctual, courteous, professional and very pleasant. They examined my 10-year old pump and determined it needed to be replaced as well as the bubbler pot that was broken. They were efficient and showed me the completed work so I was aware of exactly what was done. Great people.
Sump pump and battery service
Howard was the kind of service person you would like to have with every appointment. He explained everything clearly and we knew exactly what to expect.
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Concrete lifting
Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!
Concrete Lifting
Tom was very courteous and professional. I really appreciated his confirmation call the day before.
Concrete lifting
Tom is very professional and respectful.
Concrete Lifting
Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!
Concrete lifting
Tom was very est to understand and visualize the process. I understand what will be done.
Concrete Repair Stairs
Called permaseal and they sent Sean out to quote the work. He was on time and communicated with me. I give him and permaseal 5 stars.
Concrete Lifting and Leveling
Sean was informative and answered all questions.
Concrete lifting
Tom was very thorough and explained everything I asked about.
Concrete Repair
Sean came out to give me a quote on protecting my concrete. He was very nice gentleman. My neighbor referred me. Their work looks amazing and cant wait to get the same process done to my concrete. Thanks.
Concrete lifting
Tom did a great job explaining the process. I trust Perma-Seal because they a company that has been around a long time and have a great reputation.
Preventive Maintenance Service
Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.
Preventive Maintenance Service
Jake assisted us with ensuring peace of mind on our sump system
Preventive Maintenance Service
Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.
Preventive Maintenance Service
Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!
Preventive Maintenance Service
Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.
Preventive Maintenance Service
Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!
Doug
Preventive Maintenance Service
Appreciated the time 1antyhjony took to explain options.
Preventive Maintenance Service
xcellent Anthony resolved issues promptly and explained all the issues -exceelent
Preventive Maintenance Service
Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.
Preventive Maintenance Service
on time and friendly