Customer Reviews and Testimonials

Antonio was very knowledgeable and friendly. He arrived on time and was professional. We were able to get the sump pump suited for my home.

Antonio Garcia was great! He was knowledgeable and polite. He was always on time. We would recommend to anyone who need your services.

It was a pleasure working with Antonio Garcia on the needed preventative maintenance on our home. He clearly outlined what was needed to ensure costly repairs would be avoided in the future.

Jesse, our service person, was fantastic. Explanation of all options were clear and simply stated. WONDERFUL customer service. He is a keeper!

Had a great experience working with Antonio Garcia. Great customer service, explained everything clearly, very professional

Antonio was very informative and knowledgeable getting estimates for service.

Antonio was professional. He was knowledgeable and informative. He didn’t make me feel inadequate when I asked questions. Overall good guy.

We have used Perma-Seal in the past. Always great work in two prior homes and now in our new home. We are very satisfied with Antonio Garcia. He gave yet another wonderful experience according to the standards we are accustomed to. We already highly recommend the company to friends and family and will continue to do so.

Jesse did a good job on finding issues we didn’t know about

Antonio was a real pro in installing my foam spray into my knee wall, I think that’s what you call it….I pulled out all of the old 50 yr old fiberglass insulation to make his job that much easier. He took me for a tour of his work after he was done, using his flashlight to point out everything.

The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.

Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb

Dick did a Phenomenal Job of explaining everything very well.

In this day and age of “lack of customer service” – I found this young man to be very kind, knowledgeable, and extremely polite. I will admit to have met with several other businesses regarding this problem – but your young man impressed me the most!!. I think what I appreciated was the respect I was shown. Believe me, even in this day and age, some people forget that women have brains. We even got the right to vote!! ha ha. Chris will go far and he represents you and your company very very well. I’m sorry I won’t be able to do business with you, due to a warranty issue ( which I totally understand) but I did want to let you know you were well represented!! Even tho I couldn’t use you – I will recommend your company to my friends should they have issues in the future.

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

John F. Did a great job!
John was thorough and explained the process well …all while respecting our time. Thanks John.

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended

Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.

I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.

From the sales consultant, Christopher Brayton, to the work crew, Fidel, Sergio and Isai, our Perma-Seal experience is favorable. We appreciated their courtesy, professionalism, knowledge, expertise and diligence. They made us feel comfortable with this daunting project. They are fine representatives of the Perma-Seal experience.

Xavier and Alex from the Poly department came to my house to repair the cracks to my backyard patio as a result from a poor job done by the first team sent by Permaseal. Xavier and Alex were the second service team that came out to correct the service from the first team that came who were horrible. The first team lifted the foundation and filled the cracks with stone and rubble. It was a disaster. Immediately we called as the job was unacceptable. Months later due to scheduling/weather they sent Xavier and Alex from the Poly department and immediately they resolved the problem. Their work was very smooth and visually appealing. They took their time and ensure accuracy with the visual representation of the job. I highly recommend this team and am so thankful they were sent to rectify the initial problem. Please hire more individuals like Xavier and Alex. They are both a great example for your company.

Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.

Vincente was very knowledgeable, professional, and a pleasure to talked with. He did a very nice job explaining the steps for me to follow before painting the wall.

From the 1st call to all the updates and estimate given by Brian Darling from Perma Seal everything was above and beyond excellent customer service. Fantastic work thank you

The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.

Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!

On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.

I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.

Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended

Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.

Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..

I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.

Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!

Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!

Tom is very thorough and professional.

Sean arrived before schedule and was informative and estimated/explained project very well. Thanks.

Tom was very informative and professional

Sean was Prompt, polite and extremely helpful. We appreciate his knowledge and suggestions for our driveway problem. Happy we called and very pleased that Sean came to help us.

Sean was great. He explained the process for the concrete lifting and informed me of issues with a crack I have on my foundation wall. Will recommend.

I had the opportunity to talk to Nicholas Liguras November 1st it was a great experience he explained everything to me with hesitation he was patient and honest I would highly recommend his service to anyone
My only regret is that I did not take advantage of the SAME Day Deals

Sean was on time and explained the process to me. The videos he showed where very descriptive.

Sean was informative and helpful. He guided me through process.

Sean was informative and explained everything very well.

Sean and Alex were great! Super!

Anthony explained everything well

Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!

Niko Lau did an excellent job. Was very thorough, professional, and punctual!

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!