Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Christian was thorough in his explanation of what the poly foam does. Looking forward to getting our sidewalk done.
Preventive Maintenance Service
Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you
Foundation Crack Repair
Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!
Foundation Crack Repair
Jesse was awesome!
Sump Pump Installation
Excellent service and explained everything thing. Great service! Would recommend to others
Foundation Repair
Jesse was great and professional provided me with great information.
Crawlspace encapsulation
I worked with Josue Hernandez on a project to encapsulate our crawlspace. Upon arrival, he assessed what needed to be done, and was very thorough in explaining the issue so that I felt well informed on our options. There were some very difficult aspects to our project (shape and entries to our crawlspace) but he did a great job to accommodate. We are pleased with the final result.
Sump Pump Repair
Jake Showed up early and was able to explain and assuage our fears after discovering our underground discharge line had failed. Getting it replaced will give us peace of mind and security that our crawlspace stays dry. 5 Stars!
Preventive Maintenance Service
Christian was prompt. Noticed we needed to replace our batter backup pump and did it on the spot. He was very helpful.
Sump Pump Repair
Alejandro was kind and professional. While he was not able to provide a permanent fix today, he went above and beyond to provide a temporary solution to hold me over for a few days.
Basement Waterproofing
George Heller and Sam were professional and explained everything clearly. Thank yoU!
Basement Waterproofing
George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Basement Waterproofing
Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!
Basement Waterproofing
Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.
Basement Waterproofing & Crack Repair
George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed
Replaced dehumidifier
Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.
Egress Windows
Michael was great, very professional and a great help.
Foundation Crack Repair
George H was great to work with thank you for the service !
Basement Waterproofing & Sump Pump Repair
I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic serviceโฆ..Duane
Structural foundation repair
From the sales consultant, Christopher Brayton, to the work crew, Fidel, Sergio and Isai, our Perma-Seal experience is favorable. We appreciated their courtesy, professionalism, knowledge, expertise and diligence. They made us feel comfortable with this daunting project. They are fine representatives of the Perma-Seal experience.
Outdoor patio repair
Xavier and Alex from the Poly department came to my house to repair the cracks to my backyard patio as a result from a poor job done by the first team sent by Permaseal. Xavier and Alex were the second service team that came out to correct the service from the first team that came who were horrible. The first team lifted the foundation and filled the cracks with stone and rubble. It was a disaster. Immediately we called as the job was unacceptable. Months later due to scheduling/weather they sent Xavier and Alex from the Poly department and immediately they resolved the problem. Their work was very smooth and visually appealing. They took their time and ensure accuracy with the visual representation of the job. I highly recommend this team and am so thankful they were sent to rectify the initial problem. Please hire more individuals like Xavier and Alex. They are both a great example for your company.
Quote for drain tile, foundation repair, and sump pump install
Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.
Sealed an annoying foundation crack that seeps during heavy rainfalls.
Vincente was very knowledgeable, professional, and a pleasure to talked with. He did a very nice job explaining the steps for me to follow before painting the wall.
Estimate on foundation work
From the 1st call to all the updates and estimate given by Brian Darling from Perma Seal everything was above and beyond excellent customer service. Fantastic work thank you
foundation cracks
Mike and Erik were great.
seal leaking cracks in basement walls
Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.
Foundation repair, sewer flood control, inspection for possible interior drain tile
Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.
Quote for foundation crack repair
We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.
sump pump and backup replacement, foundation sealing, cover for window well replacement
Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!
Sump Pump Installation
I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.
estimate to repair cracks in fondation and replace sub pump
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Sumbpump & battery backup
Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..
Crawl space waterproofing and sump pump estimates
I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.
Perma-Seal representative
Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
Annual maintenance and replacement of broken sump pump cover.
This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.
Cleaning the sump pump- removed the foul smell
Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.
Sump pump inspection
Excellent service from Gene at Permaseal. That’s why I ask for him whenever I need service. A great company. Thankyou
Concrete Leveling
Sean was informative and helpful. He guided me through process.
Concrete Leveling
Sean was informative and explained everything very well.
Concrete Leveling
Sean and Alex were great! Super!
Concrete Lifting
Sean was prompt and on time. He explained the process and informed me of the promos they are offering.
Concrete Lifting
I called permaseal and sean came out and answered all my questions. He was great.
Concrete lifting
Tom was knowledgeable, prompt and great on advising me on the work that needed to be done!
I highly recommend Perma-Seal!
Concrete Leveling and Sealing
Sean was the best. He was very informative and an expert.
Concrete Repair
Sean did a fine job and was very helpful with additional request
Concrete lifting
Sean was great
Concrete work
Sean came out and was on time. Permaseal is handling alot of our patios per HOA in our neighborhood. Ive seen the good work they have done and anxious to get my work completed as well.
Preventive Maintenance Service
Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!
Preventive Maintenance Service
Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.
He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.
Preventive Maintenance Service
Christian did a great job. Changed our batteries and let us know we should enlarge our pit.
Preventive Maintenance Service
Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.
Preventive Maintenance Service
Very friendly and efficient.
Preventive Maintenance Service
Jesse did an excellent job explaining the issue
Preventive Maintenance Service
Jake was out today to service the permanent dehumidifier that we purchased from Perma-Seal. He gave us all the answers we needed and went out of his way to be helpful, kind, and informative. He is an excellent representative for the Perma-Seal name.
Preventive Maintenance Service
Outstanding service. Nick who serviced the sump pump was very thorough, professional and took the time to answer my questions. Iโve been a Permaseal customer for many years and continue to be impressed with the quality of the people the hire. Great job Nick and thank you.
Preventive Maintenance Service
He did a great job, explained all and very friendly.
Preventive Maintenance Service
Anthony was a great person to deal with, very thorough with his inspection