Customer Reviews and Testimonials

I waited to right a review until after we had a few heavy rains. The work that Hugo and his team did was excellent. They scheduled the repair quickly and worked throughout the day. They were professional and explained everything to me. We have not had any leaks since they worked on our home.

John was very professional and explained everything i detailed. He was thorough and did an excellent job.

Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.

Thank you Perma-Seal needed crack done to sell home – much appreciated

Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.

Anthony explained everything well

Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!

Feliciano and his crew were very respectful. He explained in detail what they did and even showed us pictures afterward. They arrived on time and finished according to schedule. They cleaned up everything and left the house as they found it. We are very happy with a job well done.

Niko Lau did an excellent job. Was very thorough, professional, and punctual!

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.

Tom is a good listener and offered plausible solutions. Provided various options and explained those well.

Tony was friendly and professional.

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait

Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star

Great service. Excellent knowledge of product. Looking forward to future services. Thanks

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!

Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.

The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew

John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.

Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

I called permaseal and sean came out and answered all my questions. He was great.

Tom was knowledgeable, prompt and great on advising me on the work that needed to be done!

I highly recommend Perma-Seal!

Sean was the best. He was very informative and an expert.

Sean did a fine job and was very helpful with additional request

Sean was great

Sean came out and was on time. Permaseal is handling alot of our patios per HOA in our neighborhood. Ive seen the good work they have done and anxious to get my work completed as well.

Tom is courteous. He explained the process very well.

Tom was very professional. Dogs like him.

Tom was professional, friendly and kind when answering all my questions. Tom is very knowledgeable.

Sean was informative. The videos where very good. The booklet we got in mail was very informative.

Anthony Modica your service representative was very knowledgeable, polite and helpful.
It was a pleasure working with someone
Who cares about good service.
Thank you

Niko was a pleasure to work with. His knowledge, patience and time spent answering my questions made a difference in my understanding of the work that was getting completed. Working with Perma-Seal has overall been a good experience.

Jon was very helpful and informative

Nico was a

Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.

Niko was great. Super professional and helpful. Nice guy too!

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.