Customer Reviews and Testimonials

Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++

Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!

Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Extremely helpful with frozen pipe, and information of services.

Jesse was thorough and explained everything!

My experience was great from the initial to the actual work by this gentleman and Louis. They were prompt, courteous and efficient

Christian was knowledgeable and professional.

I give 5 stars for Victor. He is very professional and answered all of my questions. He was patient as I had a few distractions during the installation process and could bot answer his questions right away. Thank you.

Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.

Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb

Dick did a Phenomenal Job of explaining everything very well.

In this day and age of “lack of customer service” – I found this young man to be very kind, knowledgeable, and extremely polite. I will admit to have met with several other businesses regarding this problem – but your young man impressed me the most!!. I think what I appreciated was the respect I was shown. Believe me, even in this day and age, some people forget that women have brains. We even got the right to vote!! ha ha. Chris will go far and he represents you and your company very very well. I’m sorry I won’t be able to do business with you, due to a warranty issue ( which I totally understand) but I did want to let you know you were well represented!! Even tho I couldn’t use you – I will recommend your company to my friends should they have issues in the future.

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

John F. Did a great job!
John was thorough and explained the process well …all while respecting our time. Thanks John.

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

Sean was informative and let me know process and answered all my questions.

Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.

Gary Jones
Lincolnshire, IL

Sean did a good job; He was awesome; Very knowledge.

Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.

My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.

I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended

Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.

I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.

Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.

Keegan and crew did a very through job. They were very good at explaining everything.

Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.

Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.

Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.

The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.

Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!

On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.

I was pleased by the instant quote. Tom was very thorough covered everything.

Sean was great. Showed up on time. Was very informative.

Tom is very professional and knowledgeable. He made the process easy to understand.

Tom is very thorough and professional.

Sean arrived before schedule and was informative and estimated/explained project very well. Thanks.

Tom was very informative and professional

Sean was Prompt, polite and extremely helpful. We appreciate his knowledge and suggestions for our driveway problem. Happy we called and very pleased that Sean came to help us.

Sean was great. He explained the process for the concrete lifting and informed me of issues with a crack I have on my foundation wall. Will recommend.

I had the opportunity to talk to Nicholas Liguras November 1st it was a great experience he explained everything to me with hesitation he was patient and honest I would highly recommend his service to anyone
My only regret is that I did not take advantage of the SAME Day Deals

Sean was on time and explained the process to me. The videos he showed where very descriptive.

Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!

Niko Lau did an excellent job. Was very thorough, professional, and punctual!

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!

Anthony was great! Very professional and knowledgeable