Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
Antonio figured out the problem and helped us figure out the best course of action.
Preventive Maintenance Service
Antonio was on time and respectful of property. This young man was very pleasant.
Basement Defender Installation
I appreciate Antonio’s professionalism, friendliness, and thoroughness. I would request him any time I need Permaseal out of here.
Sump Pump Installation
Antonio was very polite and professional.
Foundation Crack Repair
Jesse was awesome very knowledgeable
Basement Waterproofing
Antonio Garcia was very professional and explained every detail needed. I would definitely recommend him and plan on using his service for my next project!
Crawl Space Encapsulation
Antonio Garcia provided a lot of great information and was very knowledgeable in what is required for waterproofing my crawl space. He answered all my questions and made me at ease. He presented great customer service and exhibited professionalism.
Sump Pump Installation
Antonio was very professional and helpful. I would do business with him again any time.
Foundation Repair
Jim G was out at my home today. Explained the repairs very well. He showed up on time and was very professional.
Foundation Crack Repair
Jesse is very kind and works this disgusting job. Thankful for him cleaning it up for my family.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Basement Waterproofing
Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable
Basement Waterproofing
George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Sewer Backup Prevention & Waterproofing
Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.
Foundation Repair & Basement Waterproofing
George Heller was great to work with ! thank you
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Foundation Inspection
Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
crack and tie rod repair
Very professional explained everything needed
Foundation Inspection
Sean was informative and let me know process and answered all my questions.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Foundation Inspection
Sean did a good job; He was awesome; Very knowledge.
Inspection/ Consultation for our Sloping Floors
Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
Sump pump service
We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!
Sump pump maintenance
Jon Groen recently completed my yearly maintenance on my sump pump. He was professional and knowledgeable. He took the time to answer any questions I had.
Sump Pump Installation
I am very satisfied with the service that we received from all of the professionals at Perma Seal.
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Install a back up sump pump
Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.
Concrete lifting
Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.
Concrete Leveling
Sean came out gave me estimate and guys can come out tmrw.
Concrete Sealing Services
Gabriel did a fantastic job sealing my stairway and walkway. Gabriel was very knowledgeable and efficient. I highly recommend his work.
Concrete Lifting
Tom is very responsive, knowledgeable and easy to work with.
Concrete Lifting
Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!
Concrete lifting
Tom is very professional and checked everything out.
Concrete Lifting
Sean was great. He was wonderful. I would invite him to Thanksgiving if he wasn’t going to his families home/.
Concrete lifting
I was pleased by the instant quote. Tom was very thorough covered everything.
Concrete Lifting
Sean was great. Showed up on time. Was very informative.
Concrete Lifting
Tom is very professional and knowledgeable. He made the process easy to understand.
Preventive Maintenance Service
Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space
Preventive Maintenance Service
Anthony was excellent! Explained everything well and pointed out some concerns that we were not aware of
Preventive Maintenance Service
Jake was courteous and efficient offering us several options to keep our basement healthy and a more liveable space with insulation options.
Preventive Maintenance Service
Niko Lau was very good at explaining any questions I had!! A+ Service!!!!!!!!!
Preventive Maintenance Service
Thanks, Jonathon! We appreciate your prompt and candid service!!
Preventive Maintenance Service
Christian did great found the problem and corrected it
Preventive Maintenance Service
Anthony Modica was the technician for Perma Seal who performed our annual inspection of our Sump Pump and interior drain tile system originally installed by Perma Seal about 12 years ago. Anthony was on time and did a thorough job inspecting our interior sump pump in my crawl space and the exterior drainage and bubbler. Anthony explained the issues he found and suggestions to prevent any issues in the future. He provided a quote for the work while on the job and explained the issues of concern in layman’s terms. We have been very happy with Perma Seal over the years and would recommend them to others. Thanks so much!!!
Preventive Maintenance Service
John was very professional and explained everything i detailed. He was thorough and did an excellent job.
Preventive Maintenance Service
Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.
Preventive Maintenance Service
Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.