Customer Reviews and Testimonials
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Driveway and screened porch repair
Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
Preventive maintenance
Dustin did the inspection at our house. He arrived on time, was pleasant and personable. He explained what he did and offered us some recommendations. I would highly recommend him.
estimation
We were going to buy a house and I called for estimation. Rick M has came over all the way down and helped us in understanding the problems and where it is without getting access to the house. He was excellent in guiding you through the problem and He didnt even taken payment just for coming down. But His explanation of problems and from outside issues was very informational even as a whole building. I highly recommend Perma-Seal. My family also had a good service from previously.
Basement drain tile repair
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
Consultation
Rick C was so patient with us and answered every question. He showed us videos of exactly how the work would be done and gave us comfort knowing permaseal was the right choice.
Chicago, IL (Southwest)
Permaseal did some plumbing work for my elderly father, Manny & Rigo did an excellent work for him. They were very professional and detail. Made my dad feel very comfortable and happy. We highly recommend Permaseal they really care for their customers
New sump pump with new backup pump and battery backup
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
Kitchen sink faucet, had a water leak,and needed repair.
Excellent service,Victor and Ryan,were very knowledgeable and professional.
Evaluation of possible leak
Ramon Duron was courteous, clean, and very helpful. He took the time to patiently examine the site and explain what was happening. Very pleased customer. Thank you