Customer Reviews and Testimonials
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Follow up service after installation
I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.
18543 Hickory Street
Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.
9239 South 87th Avenue
The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!
3637 W OAKDALE AVE
I want to thank Ms. Susan Straus because she was the person that always was there for me,every question or concern that I had Ms. Straus was always there for me to help me out,she was the only person that from the beginning to the end of the work done by Perma-Seal was there helping me out,even today day 9/19/2019 she still wonderful as always in address my concerns, thank you Ms. Straus for all the dedication that you are putting behind that desk, helping not only myself but anyone in the other side of the phone line,thank you Ms. Susan Straus and may God Bless you for such love and passion for any one looking to get help from Perma-Seal Company, I ‘Jose Isaac’ want to recognize you Ms.Susan Straus for such outstanding work.
estimate on porch.
I found Doug Blevins to be very knowledgeable and respectful explaining your product today. A positive impression is important to me in these types of situations. I feel comfortable about your service as a result.
rework of sump pump
Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang
Garage leveling and cracks filled
We were told the crew would be here between 8:00 and 9:00. Called the representative of company at 9:25 since no one was still here. Finally the crew called and said they would be here in 20 min. They did a great job leveling the floor, but filling the cracks were not worth it. Could of done that much ourself.$750. For that little crack fill not at all worth it.
basement waterproofing estimate
George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!
sealing below grade wall
fidel, Alverto, and Jose M arrived a little early and completed the job in good time. They were polite and answered all my questions. The job was completed on August 27.
Basement Defender installation
Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.