Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Window well covers / installation
Mariano M called to advise he would be at my house in thirty minutes. He arrived when he said and provided an overview of what work could be down in window wells. He then installed the window well covers needed in less than an hour!! I was surprised by the fast service. Although a small job Mariano handled the situation in an orderly and friendly fashion. I appreciate the work Mariano provided!!
20927 W Barrington Lane
Brian and Joel performed the PermaSeal poly level service today for my walkway and patio. The work was impressive from initiation to clean up. I appreciated the suggestions and step-by-step information. They worked tirelessly for several hours despite the less than ideal temperature conditions. Their work ethic was much appreciated. I was very satisfied with the results thus far. Thank you PermaSeal!
107 Waterside Place
Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527
26103 S. Locust Place
Great job. Looks like I will use Ramon Duron again and recommented him to others.
Window well cover and egress ladder
Mariano did a great job installing the window well cover & ladder for our new egress window. Very pleasant, friendly and knowledgeable.
Basement waterproofing
Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
18543 Hickory Street
I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!
4510 W Larchmont Ave
Doug Blevins provided exceptional service and would highly recommend his services again. He came to test the Perma-Seal backup system and went above and beyond. Doug was very courteous and answers all my questions regarding the system, as well as, all my questions regarding the water issues in my area. Doug was very knowledgeable and also provided ideas about how to fix the problems with the drainage outside my home. My area has issues with the Storm & Sewer drains and Doug was very knowledgeable and provided insight on who i needed to call to help. Doug even stayed late to help answer all my questions until I was comfortable on how to proceed. Thanks for the great service!
Backyard flood remediation
Work done on 10/25/19 in Wheaton. Your crew was outstanding! The foreman took time to fully explain everything to me before starting and answer all my questions. Then the whole crew worked very efficiently, did everything that was promised, and cleaned up after themselves. The next day it rained heavily, and the Permaseal solution worked perfectly. Your guys are great, especially the foreman. He is very good, and very communicative. He represents your company well. Thanks!