Customer Reviews and Testimonials

Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!

Jaime called to let me know what time he would be arriving. Upon arrival he was very polite and knowledgeable. The job was done quickly, professionally and they cleaned up afterwards.

John, was great explaining the process. He was on time and very friendly.

JON was very informative and explained the perma seal process very well , thank you Jon

Jake was courteous and informative about how to best keep my basement dry and my home healthy.

Dylan was very helpful, and very nice. I recommend him everytime

Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.

Christian was great. Very informative

Thanks Christian for your attention to detail

Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.

I am delighted to say Chris Madison was on time. He called twenty minutes prior to the appointment to inform me he would be on his way. Chris was professional. He thoroughly checked my basement and clarified my situation. He also gave me several options including suggesting the better option. I didn’t feel pressured. Chris represented his company well!

Nicholas Liguras Was great at explaining what the company was gonna do to assist and how the procedure would go

Jesse was very knowledgeable and explained things very well.

Nicholas gave me a thorough consultation and inspection of my basement and the outside of my home foundation

Chris is fantastic! Professional and informative. I hope management realizes what a great representative Chris is for Perma-seal.

Back in July, my house in Chicago was hit with our fourth sewer back. We had two feet of sewer water and lost everything. All the contractors we talked to saw this is likely to happen again. I reached out to Permaseal and was connected to Don B.
We met during my first flood but we couldn’t afford the service at the time. Once we gave them a deposit and secured a date, the rest was seemless. The crew arrived on December 11th were super nice and professional and got the project done two hours earlier than expected.

Tom was excellent. He was very thorough answering all my questions.

Nicholas answered all of my questions, was very knowledgeable and thorough!

I am very pleased with the service. I am ready and waiting to have it done. Thank you to Dave S. for coming out and giving me the chance to learn about the process. Look forward to you coming out.

Aaron S was AWESOME.

He was professional and thoroughly explained everything in a way that I was able to understand.

Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!

Very professional explained everything needed

Sean was informative and let me know process and answered all my questions.

Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.

Gary Jones
Lincolnshire, IL

Sean did a good job; He was awesome; Very knowledge.

Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.

My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.

I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended

Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.

Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..

I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.

Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!

Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!

This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.

Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.

Excellent service from Gene at Permaseal. That’s why I ask for him whenever I need service. A great company. Thankyou

Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Sean was on time and answered all my questions.

Sean was very good and punctual

Sean was extremely helpful.

Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.

Sean came out gave me estimate and guys can come out tmrw.

Gabriel did a fantastic job sealing my stairway and walkway. Gabriel was very knowledgeable and efficient. I highly recommend his work.

Tom is very responsive, knowledgeable and easy to work with.

Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!

Tom is very professional and checked everything out.

Anthony explained things thoroughly and gave good options!

Anthony was very friendly, professional and respectful of my home, which I very much appreciated. He clearly explained what he was looking at at also clearly reviewed his findings and recommendation. He thoroughly answered all of my questions and reviewed the pros/cons of taking advantage of the various services offered by Perma-Seal. I would gladly have him be my primary POC at Perma-Seal.

Had a great experience with christian. On time and knowledgeable. thanks

Great service, very knowledgeable

EXPLAINED MY SYSTEM TO ME EXPLAINED WHY I NEEDED A NEW BATTERY LEFT ME HIS NUMBER TO GET MY SYSTEM ON MY PHONE

Anthony Modica was very informative about the annual maintenance call today, very clean did not leave a mess. Explain everything to me. Would recommend him.

Anthony did a great job inspecting and recommending the necessary service items.

Jake helped install a new basement defender sump system for me.

Jake was pleasant and reviewed my pump, battery and discussed options. Very informative. I would recommend Perma Seal and Jake as a service tech.

Excellent customer service, very informative!