Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
John was Great
Attic Insulation
Jim G and Kyle came out today. They showed up on time and were very professional. Job well done.
Concrete Leveling
I am really happy I called Perma-seal. I had become rather jaundiced concerning contractors working on my home after several experiences but these guys turned all of that around. Kudos to Perma-seal great job great customer service!
Sump Pump Installation
Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.
Preventive Maintenance Service
Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.
Preventive Maintenance Service
Anthony was very clear with his recommendations, and great with communication
Preventive Maintenance Service
Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal
Foundation Crack Repair
Jim G came out and gave a lot of options on repairs. He showed up on time and was very professional. Highly recommend.
Preventive Maintenance Service
Avery was awesome today. He was very thorough with his inspection and explained why we needed a new battery.
Preventive Maintenance Service
Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.
Sanidry replacement
Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.
Basement Waterproofing
George Heller and Sam were professional and explained everything clearly. Thank yoU!
Basement Waterproofing
George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Basement Waterproofing
Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!
Basement Waterproofing
Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.
Basement Waterproofing & Crack Repair
George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed
Replaced dehumidifier
Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.
Egress Windows
Michael was great, very professional and a great help.
Foundation Crack Repair
George H was great to work with thank you for the service !
Foundation Repair
Tom is ver efficient, thorough. He explained everything very well and has a wonderful personality.
Foundation Repair
Tony W was professional, knowledgeable and friendly! Thank you for all you help!
Foundation Repair
Keegan came out and was very professional. He listened to my concerns and did not try to sell me something right away. He uncovered issues I was not aware of, and I am thankful for his help and willingness to educate me. I would highly recommend Keegan to any job site.
Cracks in the foundation sealed
Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..
Foundation Repair
Sean was the best. Was very nice and let me talk about my cars. He showed me all the voids in my concrete that I was unaware of. We just scheduled the work.
Crack repair
I called after my basement flooded and they were able to fit me into their schedule that day. Henry H came over and was able to diagnose the problem and explain the solution thoroughly! He was great to talk to and very helpful as this is the first time I have experienced flooding and did not know what to do. Very kind, highly recommend!
Crack repair
Henry Heller arrived at my home to inspect cracks in basement walls. After evaluation and all explanations of the process he was able to answer all my questions
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Foundation Inspection
Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Sump pump
Good quality inspection and evaluation of what needs to be completed.
Sump pump service
We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!
Sump pump maintenance
Jon Groen recently completed my yearly maintenance on my sump pump. He was professional and knowledgeable. He took the time to answer any questions I had.
Sump Pump Installation
I am very satisfied with the service that we received from all of the professionals at Perma Seal.
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Concrete lifting
Tom explained everything very clearly.
Concrete lifting
I’ d give Tom 6 stars if I could. He was very efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Concrete Leveling
Jesse
Concrete Lifting
Nick L was excellent, I have no complaints.
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
Concrete Repair
Sean was on time and answered all my questions.
Concrete Lifting
Sean was very good and punctual
Poly Concrete
Sean was extremely helpful.
Concrete lifting
Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.
Preventive Maintenance Service
Hi
Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service
Mary
Preventive Maintenance Service
Paul Warner did a thorough inspection of my basement, sump pumps, basement defender, and exterior drainage. He was very helpful and willing to answer my questions about maintenance/replacement of the pumps and systems.
Preventive Maintenance Service
Dylan made sure to explain every part of the checklist he gave me.
Preventive Maintenance Service
Friendly and knowledgeable. So thankful for Jon’s review!
Preventive Maintenance Service
Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.
Preventive Maintenance Service
Christian performed an annual check-up on my premises. He pointed out issues that needed attention in a very professional manner and explained what items needed immediate attention and those items that could wait until a later time.
Preventive Maintenance Service
Dylan was super informative and nice we had several questions and he answered them with absolutely 0 hesitation. God bless you
Preventive Maintenance Service
Jon did a great job!
Preventive Maintenance Service
Thank you Christian for changing our old pump. Very efficient and friendly.
Preventive Maintenance Service
Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.