Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Jim G and David were out today to look at some cracks. They were very professional. Jim with his plumbing background was also able to give me a couple of estimates on some plumbing repairs I needed as well.
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Foundation Repair
Jesse was great to work with and very informative in his estimate
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didnโt need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.
Preventive Maintenance Service
Christian was very efficient. Told us our battery needed replacement and did it.
Sump Pump Installation
I appreciated how patient Antonio was with me when explaining the service. He was friendly and thorough.
Sump Pump Installation
Antonio was incredibly helpful & honest in his assessment and needs. I will schedule again.
Basement Waterproofing
Antonio helped us solve basement water leaks
Preventive Maintenance Service
I wanted to tell you about a great experience I had with your company. I was have a hard day in general and almost wanted to cancel my appointment but knew I needed to have a maintenance check, I was not disappointed. Your service man Antonio was amazing, friendly, professional, and very knowledgeable. He answered all my questions, was thoughtful, careful not to dirty my home and was truly a breath of fresh air. Antonio is truly worth his weight in gold!
Basement Waterproofing
Jim G came out for a visit. Was very thorough. Performed hose test and gave options.
Basement Waterproofing
My appointment was with Nick Liguras. He was totally amazing and extremely professional from the time he shook my hand until the time he left my home. His explanation of everything was right on target and he made it very easy to understand and know what I was dealing with and getting from this company. I wish every person that came to my home for estimates was as kind, understanding, professional and easy to work with as Nick. Thank you for sending such a great guy.
Lynne M. Skalka
Basement Waterproofing
Jesse
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Basement Waterproofing
Antonio Garcia was the technician here today. He was very friendly and professional. He is very knowledgeable about Permaseal and their products and did a great job explaining things to me as well as installing my new pumps and basement defender system. I would highly recommend him and hope he is my technician next time. Thank you Antonio!
Basement Waterproofing
Helpful and well explained options.
Great customer service.
Basement Waterproofing
Christian was professional from start to finish.
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Waterproofing Inspection
Unfortunately we couldnโt find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Basement Waterproofing
I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.
Foundation Crack Repair
Tony W arrived within the window time frame provided and greeted me as he was approaching. He and I both went to the basement where he inspected the area of concern and did show where areas of water intrusion was evident. He then was able to provide a cost and a date for the repairs. Tony W is a great job all around!
Foundation Repair
Hello, taking the time to mention the great personality Tony has. Professional, clean and thorough. Thank you again Sir!
Foundation Crack Repair
Tony W
Foundation Repair
Jim G came out today for a review. Jim provided a thorough explanation of permaseal process. He explained issues noted and remediation. I do plan on contacting permaseal when ready.
Foundation Repair
Aaron Schwartz gave a quote for the repair of a few cracks in our foundation. Very thorough, helpful, and walked us through the process. Excellent work, Aaron!
Foundation Repair
Loved working with Tony W. Gave all the information I needed . Very personable and enjoyed meeting him.
Foundation Repair
Tom is ver efficient, thorough. He explained everything very well and has a wonderful personality.
Foundation Repair
Tony W was professional, knowledgeable and friendly! Thank you for all you help!
Basement Defender
Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. Iโm Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And thatโs not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Sump pump maintenance
On time. Professional and didnโt need leave a mess
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Sump Pump Service
Tony W was great
Sump Pump Installation
Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.
Concrete Lifting
Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!
Concrete Lifting
Tom was very informative.
Concrete lifting
Tom is pleasant, gave a great explanation of the services.
Concrete Leveling
Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.
Concrete lifting
Tom explained everything very clearly.
Concrete lifting
I’ d give Tom 6 stars if I could. He was very efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Concrete Leveling
Jesse
Concrete Lifting
Nick L was excellent, I have no complaints.
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
Preventive Maintenance Service
Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.
Preventive Maintenance Service
Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.
Preventive Maintenance Service
Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.
Preventive Maintenance Service
Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!
Preventive Maintenance Service
We love Anthony! All options thoroughly explained, and he is very knowledgeable.
Preventive Maintenance Service
Avery was great He answered all my questions and was very thorough with explaining everything to me.
Preventive Maintenance Service
I had Arthur Killingsworth out to the house today to inspect my Perma-seal suite of pump sumps and back-ups. He did a quick and thorough job leaving my with the confidence that I was in good hands with Perma-seal.
Thanks for your help Arthur!
Preventive Maintenance Service
Jake was on time and gave us info about keeping our basement dry and our home healthy with back up sump systems and upkeep of our older water heater
Preventive Maintenance Service
Our basement system gives us peace of mind !! Arthur Killingsworth was very informative and a pleasant guy. He answered my questions and provided information on possible future services.
Preventive Maintenance Service
Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space