Customer Reviews and Testimonials

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.

I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !

Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Jesse was great

Antonio G came out to service our sump pump system for our yearly maintenance last month. It was an informative experience hearing some recommendations for our system that could use some attention and I felt comfortable that we were secure from flooding after he left.

Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.

Jesse

Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.

Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.

Really good experience today with Antonio!

Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold

Tom was very professional in his approach and assessments of my needs. A true pleasant professional

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Dick was professional, courteous and personable

Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!

Dick was very helpful. He explained the service and every item on the quote so that it makes sense.

Jim G actually came early today which was better for my schedule. Ultra professional and knew what he was doing. Helped us to understand what we were dealing with. Hope to business together.

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Tony W visit was 5 stars.

Tony W was very professional + courteous. He was quick, but thorough with his estimate. Definitely a great ambassador for the brand.

Tony W was very helpful and able to answer all of my questions. His recommendations were clear and easy to understand.

Jose A. was very professional, meticulous in his work, answered all my questions, did exactly what I asked him to do and did a nice job cleaning up after he completed his work.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Tony W arrived within the window time frame provided and greeted me as he was approaching. He and I both went to the basement where he inspected the area of concern and did show where areas of water intrusion was evident. He then was able to provide a cost and a date for the repairs. Tony W is a great job all around!

Hello, taking the time to mention the great personality Tony has. Professional, clean and thorough. Thank you again Sir!

Tony W

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.

Very good explaning of what we needed and how it works.

Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.

I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.

Joni

Keegan was knowledgeable thorough and professional. He gave 5 star service.

On time. Professional and didn’t need leave a mess

Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.

Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.

Tom was very thorough.

Tom was very informative and helpful. He knew what he was talking about.

Tom is professional and answered all my questions. Was punctial.

Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!

Tom was very informative.

Tom is pleasant, gave a great explanation of the services.

Jake was out early and immediately diagnosed that it was not in fact perma-seals installed work but my hvac I appreciated his thorough and succinct work

Jon was able to get out right away and solve my issue very quickly

Anthony was very personable and very well informed about how basement systems work. Very happy to do work with.

I liked the way Anthony sat down and broke down different options for me, instead of giving me a large bill

Service was great today. On time with excellent communication. Very happy with today’s appointment.

I’m very impressed with Anthony. He called before his arrival to give me enough time to get to the property, was very punctual, and did an amazing job answering all my questions

John was Great

Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.

Anthony was very clear with his recommendations, and great with communication

Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal