Customer Reviews and Testimonials

Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

Great job. Looks like I will use Ramon Duron again and recommented him to others.

Mariano did a great job installing the window well cover & ladder for our new egress window. Very pleasant, friendly and knowledgeable.

Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Doug Blevins provided exceptional service and would highly recommend his services again. He came to test the Perma-Seal backup system and went above and beyond. Doug was very courteous and answers all my questions regarding the system, as well as, all my questions regarding the water issues in my area. Doug was very knowledgeable and also provided ideas about how to fix the problems with the drainage outside my home. My area has issues with the Storm & Sewer drains and Doug was very knowledgeable and provided insight on who i needed to call to help. Doug even stayed late to help answer all my questions until I was comfortable on how to proceed. Thanks for the great service!

Work done on 10/25/19 in Wheaton. Your crew was outstanding! The foreman took time to fully explain everything to me before starting and answer all my questions. Then the whole crew worked very efficiently, did everything that was promised, and cleaned up after themselves. The next day it rained heavily, and the Permaseal solution worked perfectly. Your guys are great, especially the foreman. He is very good, and very communicative. He represents your company well. Thanks!

I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.