Customer Reviews and Testimonials

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Antonio did an excellent job with my sump pump replacement!! He was very knowledgeable, polite, and professional. He answered all my questions and took time to explain the procedure during the install. He is a very pleasant and competent person and I hope to work with him again for future maintenance.

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Very helpful

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

George H was great to work with thank you for the service !

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

On time, good communication, friendly and knowledgeable.
Thank you!

Tom was timely, helpful and informative.

Nicholas Liguras as very professional and informative regarding my basement issues.

Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!

He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.

Thank you Austin!

He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.

Loved working with Tony W. Gave all the information I needed . Very personable and enjoyed meeting him.

Tom is ver efficient, thorough. He explained everything very well and has a wonderful personality.

Tony W was professional, knowledgeable and friendly! Thank you for all you help!

Keegan came out and was very professional. He listened to my concerns and did not try to sell me something right away. He uncovered issues I was not aware of, and I am thankful for his help and willingness to educate me. I would highly recommend Keegan to any job site.

Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..

Sean was the best. Was very nice and let me talk about my cars. He showed me all the voids in my concrete that I was unaware of. We just scheduled the work.

I called after my basement flooded and they were able to fit me into their schedule that day. Henry H came over and was able to diagnose the problem and explain the solution thoroughly! He was great to talk to and very helpful as this is the first time I have experienced flooding and did not know what to do. Very kind, highly recommend!

Henry Heller arrived at my home to inspect cracks in basement walls. After evaluation and all explanations of the process he was able to answer all my questions

I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes

Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!

Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.

Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.

Keegan and crew did a very through job. They were very good at explaining everything.

Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.

Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.

Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.

The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.

Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!

On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.

I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.

Tom is professional and answered all my questions. Was punctial.

Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!

Tom was very informative.

Tom is pleasant, gave a great explanation of the services.

Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.

Tom explained everything very clearly.

I’ d give Tom 6 stars if I could. He was very efficient.

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Nick L was excellent, I have no complaints.

Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Anthony was very nice and explained the process and recommendations simply.

Christian offered courteous and professional service and took the time to walk through the work done and answer any questions that we had.

Jake offered great information on keeping our dry basement and healthy home.

Nice friendly and informative technician. Thanks for you help today!

Jake was polite and informative also very patient with my questions.

Anthony was on time, courteous, friendly, and knowledgeable.

Very knowledgeable and on time