Customer Reviews and Testimonials

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses

Jon was thorough and clearly answered my questions. Very friendly and professional.

Dick had great info and explained things well.

Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!

Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.

Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.

The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person

Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.

Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable

George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !

Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.

I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24

Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!

Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !

George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work

Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.

George Heller was great to work with ! thank you

Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!

Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.

I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.

Dave S had prompt arrival. Very professional inspector. Detailed presentation of recommendations. Professional throughout.

Tony W

Sam is courteous, friendly and professional highly recommended

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Tony W visit was 5 stars.

Tony W was very professional + courteous. He was quick, but thorough with his estimate. Definitely a great ambassador for the brand.

Great Service. Really quick, full explanation of the system. Tony W was great in getting everything done. Great experience with your company.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.

Very good explaning of what we needed and how it works.

Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.

I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.

Joni

Keegan was knowledgeable thorough and professional. He gave 5 star service.

Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.

Just had poly lifting job completed and couldn’t be happier from start to finish. Javier and Louis did an excellent job. Looks great. Left job so clean you would never know anyone was here other than the fact I’m walking on level ground now and my new steps look fantastic with bottom step up to code. Also, thanks to Perma Seal for moving dates to accommodate our project. Job well done Perma-Seal !!

Tom was excellent! Punctual, communicative and thorough. Great videos too!

Sean was great. He was on time and knowledgeable.

Tom was very professional. He was on time, thorough and the price seemed reasonable.

Nick was great to work with.

Tom was great and knowledgeable.

Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally

Jesse

Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.

Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.

He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.

Christian did a great job. Changed our batteries and let us know we should enlarge our pit.

Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.

Very friendly and efficient.

Jesse did an excellent job explaining the issue

Jake was out today to service the permanent dehumidifier that we purchased from Perma-Seal. He gave us all the answers we needed and went out of his way to be helpful, kind, and informative. He is an excellent representative for the Perma-Seal name.

Outstanding service. Nick who serviced the sump pump was very thorough, professional and took the time to answer my questions. I’ve been a Permaseal customer for many years and continue to be impressed with the quality of the people the hire. Great job Nick and thank you.

He did a great job, explained all and very friendly.

Anthony was a great person to deal with, very thorough with his inspection

Dylan is a great young man, i’d really like to keep him as my tech over the years.